Empowering Digital Decision Automation through DMN and AI
"Unlock the power of Decision Model and Notation (DMN) and AI to drive explainable decision automation for businesses. Explore the intersection of AI approaches within DMN, enabling the creation of actionable insights and efficient decision support dashboards."
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Presentation Transcript
Decision Automation usingModels ,Services andDashboards Denis Gagn CEO & CTO Chair BPMN MIWG at OMG Co-Chair BPM Health Workgroup at OMG DMN RTF Member at OMG BPMN RTF Member at OMG CMMN RTF Member at OMG Chair BPSWG at WfMC XPDL Co-Editor at WfMC 1
The Decision Model and Notation (DMN) offers the perfect solution to specifying Business Decisions. Symbolic and sub-symbolic artificial Intelligence (AI) approaches can effectively be used jointly within DMN, delivering explainable decision automation that is desired if not mandatory in any business context. The resulting DMN Decision Models are also the perfect architecture for the creation of decision support dashboards. In this session we will demonstrate how line of business people can define business decisions that are explainable, auditable, and traceable. These business decisions can be assembled and consumed as services via a modern platform API architecture and visualized via graphical dashboards. The resulting dashboards help visualize information and knowledge that that are critical for the operations of any type of business.
Digital businesses are insights driven To turn insights into actions, they rely on their ability to make the right business decisions
Decision automation A decision that's made by technology that might have been made by a human Technology = Hardcoded rules or complex algorithm Simplicable.org 5
Goals of AI To have computers do things, that, if people did them, we would consider intelligent AI To explain how human intelligence works, and reproduce it in computers subject to Disappearing AI AI the elephant in the room 6
MIT Technology Review 2017 The Dark Secret at the Heart of AI No one really knows how the most advanced algorithms do what they do. That could be a problem. 7
The current AI resurgence is connectionist (sub symbolic) driven Place your screenshot here Marvin Minsky 8
Explainable AI is required if not mandatory A Black Box solution will not cut it 9
Explainable Decisions Transparency, Provability and Explainability are mandatory requirements of today s business decisions automation Article 22 of the GDPR requires that companies be able to explain to their customers how machine decisions are made. 10
DMN What is DMN? Decision Model and Notation DMN is a standard published by the Object Management Group (OMG). Why DMN matters? modeling repeatable Business Decisions a Decision Model A common meta-model and notation for describing and Enables various groups to effectively collaborate in defining Provides a standard notation for Decision Tables Current Status DMN 1.2 is the current version https://www.omg.org/dmn 12
Decision Support Decision Automation DMN DMN User acts based on the recommendation from the DMN decision System acts based on the DMN decision 13
Decisions as first class citizen Decision Automation based on DMN Visual representation of decisions What you model is what you execute! Completely explainable decision automation 14
Operational Tactical Strategic 16
What you model is what you execute ! DMN DMN DMN The Model is the Decision Requirements The Model is the Decision Logic The Model is the Decision Documentation The Model is the Decision Code The Model is Verifiable 17
A complex business decision can be conveyed with a simple Decision Requirement Diagram (DRD), providing context and making the decision and its context obvious and transparent 18
DMN Model Offers an explainable business context to Black Box AI Identifies Data and Information requirements of Black Box AI Specifies Black Box AI relation to Business Decisions Frames the impact analysis of Black Box AI on actual Business Decisions 20
Black Box AI 21
Decision Services Most powerful concept of DMN Enables Decision as a Service (DaaS) 22
Deterministic Stateless Reusable Decision Services Contract-based Allows DMN decisions to be easily encapsulated, tested, re-used, and orchestrated in various apps Loosely coupled Standards-based Platform-independent Discoverable and location independent API Autonomous units of business functionality 23
API Decision As a Service Full lifecycle management platform of Decision Service APIs for composite apps DMN 24
DMN API Dashboarding 26
Frame the impact analysis of Information and knowledge requirements on actual Business Decisions 27
Descriptive What Happened? DMN Decision Services execution logs can be configured for audits of WHY and HOW any Business Decision was achieved Diagnostic Why did it happen? DMN Decision Services exposed as a Dashboard can provide insight on the Business Decision behavior wrt dependency variations Prescriptive What should I do? DMN Decision Services can automate Business Decisions that are explainable, auditable and traceable 29
Decision Automation Decision Models Decision Services Decision Dashboards 33
THANKS! Any questions? You can find me at dgagne@Trisotech.com 34
