Empowering Financial Wellbeing Through MAN: Free Debt Advice Network
The Money Adviser Network (MAN) is a virtual contact center offering free regulated debt advice to individuals in financial difficulty. By promoting MAN, organizations can enhance employee wellbeing, support financial wellness, and access ongoing relationship support from Money and Pensions Service. Employees can self-refer through a simple web form, gaining access to online debt self-help tools and scheduled or immediate call-backs from Debt Advice Agencies. Debt advice providers are partnering on MAN to expand benefits. Join MAN to empower financial wellbeing today!
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Presentation Transcript
The Money Adviser Network (MAN) and self-referral 05 June 2025
What is the Money Adviser Network (MAN)? The MAN is a new virtual contact centre (VCC) that simplifies how organisations can direct people in financial difficulty to free regulated debt advice It provides people with a single point of entry to a panel of debt advice agencies with referrals routed to the next available debt advice agency People seeking advice can choose from one of three channels: Scheduled call-back from a Debt Advice Agency Immediate call-back from a Debt Advice Agency Referral to Online debt self-help tool Money and Pensions Service 2
What are the benefits to promoting MAN? Access to a free, government sponsored process that aims to support people in financial difficult to get access to free, regulated debt advice. Enhancing your employee wellbeing offer which can contribute to being an employer of choice. Supporting your employees financial wellbeing by helping them access the support they need when they need it most. Ongoing relationship support from MaPS to help promote the service and financial wellbeing to your employees. Simple link that can be promoted through your communications channels. Money and Pensions Service 3
Employee self referral form https://adviser.moneyhelper.org.uk By completing a simple web- referral form, employees have the options to access: Referral to online debt self- help tool Immediate call-back from a Debt Advice Agency Scheduled call-back from a Debt Advice Agency The interface is accessed securely via web URL that can be placed on your intranet. Money and Pensions Service 4
Debt Advice providers partnering on MAN By end 2022 5 Money and Pensions Service
Thank you Karleen Dowden Regional Manager North East of England Karleen.dowden:maps.org.uk
