Enforcement and Compliance Presentation - AFRALTI Telecoms Specialist
Explore the importance of enforcing compliance in the telecom sector with Daniel K. Waturu, a Telecoms Specialist at AFRALTI. Discover reasons for enforcement, legal instruments, principles of enforcement, areas of enforcement, key stakeholders, resource requirements, and enforcement procedures applicable in the CA environment.
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Presentation Transcript
ENFORCEMENT &COMPLIANCE PRESENTATION TO NEW CA EMPLOYEES BY: DANIEL K. WATURU Telecoms Specialist AFRALTI 1
Why enforce compliance? To maintain order in the sector Maintain stability in the sector Ensure growth and development in the sector Protect consumers and industry players Promote fair and effective competition AFRALTI 2
Legal & Regulatory Instruments for enforcing compliance Sector laws (KICA 1998) Sector Regulations (2010, 2013 etc) as amended Regulatory Directives Regulatory determinations License conditions AFRALTI 3
Principles of Enforcement Fast-quick, decisive, clear to reduce uncertainty Firm- penalties MUST be severe enough to deter violations Fair- transparent, objective and evidence based decisions Flexible-have alternative enforcement mechanisms such as dispute resolution Consistent- regulator must be consistent to earn trust. Must abide by its decisions however unpopular AFRALTI 4
Areas of Enforcement Violations of the KICA 1998 Violations of regulations on Type approval QoS/QoE Competition Interconnection SIM card Registration Frequency Spectrum usage Broadcasting Breach of license conditions etc AFRALTI 5
Main stakeholders in enforcement ICT Operators/Service providers Industry Consumers Regulators Law enforcement agencies Government Public AFRALTI 6
Resource requirements for effective enforcement Competent and committed staff Adequate finances Proper technical tools/instruments/gear Enabling power to enforce Management support AFRALTI 7
Enforcement procedures applicable in CA Record received/self investigated violation Notify the affected party and provide opportunity to respond Issue interim orders/sanctions Seize offending material/equipment Resort to court action against culprits AFRALTI 8
How a regulator detects a breach requiring enforcement Self initiation Consumer complaint Public complaint Industry complaint Technical monitoring (e.g. QoS, Freq. interference etc) AFRALTI 9
Regulator/Licensee initiated Investigations Inspections Enquiries Measurements/monitoring Self- regulation by licensees AFRALTI 10
Consumer initiated investigations Complaints (e.g. Chukua Hatua) Reports by individuals and consumer bodies AFRALTI 11
Important CA Regulations Type-approval Licensing & QoS Enforcement & compliance Sim Card Registration Interconnection Competition AFRALTI 12
SIM Card Registration Regulation Very important-security threat ID Required No hawking of Sim Cards (Section 27 (b)(3) of the KIC(A)A 2013 Collaboration on National Level Operators to report to CA Sim Card Registration Status AFRALTI 13
Type approval Regulations All telecommunications equipment connected to telecoms system/network MUST be type-approved/accepted Safety of users Network integrity Comply with international/ITU/SDI standards For good QoE AFRALTI 14
Quality of Service Regulations QoS parameters developed by CA and MNO Every MNO to meet the set targets/thresholds Measurement done quarterly using state of the art equipment Severe penalties imposed on violators Both voice and data/sms QoS monitored AFRALTI 15
