Enhancing Change Control Processes at CalACES Project
Strengthening collaboration between CalACES Project North and South staff through the development of streamlined project processes. Accomplishments include establishing guiding principles, introducing new tools, and enhancing communication strategies. Outstanding items focus on finalizing processes and updating project documentation.
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Presentation Transcript
CalACES Change Control Process Update January 18, 2018
The Change Control Objectives Develop a single set of Project processes that strengthen the working relationship between the CalACES Project North and South staff. Work with Accenture to ensure the new SCR tracking tool, JIRA, is uniform to serve both projects. Review meetings and groups to determine which should be combined/discontinued and identify attendees. Provide an update of the CalACES Handbook, including updated processes, to the projects and counties. 2
The Change Control Accomplishments Established Change Control Guiding Principles. Created CalACES Enhancement Request (CER) form and corresponding process for the CalACES M&O Handbook. Introduced a new System Change Request (SCR) tool, Jira, which will be used by both projects. C-IV Project went live on Jira at the end of December 2017. LRS goes live on Jira on 1/22/18. Developed a CalACES SCR Design document. Enhanced the SCR Prioritization process. Enhanced process flows for CERs, SCRs, and Committee Escalation. Alignment of the communication tools; e.g. CITs, Release Notes. 3
The Change Control Outstanding Items Finalize the Analysts CER process. Update the Analysts SCR Prioritization process. Modify LRS Contract modification to: Remove the director approval on all Application Software Modifications and /or Enhancement prior to the vendor beginning work. Remove the 10-day requirement for Vendor to respond to M&E requests. Update the C-IV and LRS Project signage to CalACES. 4
Change Control Team: Consortium Staff Accenture Staff First Data Staff Karen Rapponotti Dorothy Avila June Hutchison Laura Chavez Anna Chia Michele Peterson Cristina Contreras Kelly Young Maria Arceo Sharon Caldwell Judith Roldan Roger Perez Ted Anderson Sean Swift Lynnel Silva Holly Murphy Barbara Schwartz 5
