Enhancing Communication Skills

Learn about the crucial aspects of communication such as sending and receiving messages, dealing with miscommunications that lead to conflict and stress, and understanding the impact of verbal, non-verbal, and paraverbal cues. Explore different social styles and how they influence communication dynamics. Discover strategies for improving communication effectiveness through versatile use of language and styles.

• Communication
• Skills
• Verbal
• Non-verbal
• Social Styles

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Uploaded on Apr 04, 2025 | 0 Views

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Presentation Transcript

2. Sending and Receiving Messages

3. Miscommunication Leads To... Conflict Stress

4. Items Affecting Communication Verbal Non Verbal Paraverbal

5. Nonverbals

6. Verbals The Words We Say The Words We Hear

7. Its not WHAT you say, but HOW you say it Verbals Nonverbals Paraverbals

9. Social Styles CONTROLS Driver Analytical ASKS TELLS Amiable Expressive EMOTES

10. The Driving Style Let s get it done, now!

11. The Expressive Style I have an idea and its going to be great!

12. The Amiable Style One for all and all for one

13. The Analytical Style JUST THE FACTS, MA AM

14. VERSATILITY IMAGE COMPETENCE PRESENTATION FEEDBACK