Enhancing Community Engagement Through the NHS App
Ivy Medical Group has demonstrated a commitment to simplifying access to healthcare by leveraging the NHS App. With 72.5% of the population using the app, Ivy has focused on monthly logins, appointment management, prescriptions, and organ donation initiatives. The team's activities in November included outreach to specific service functions like carers and DNA prescriptions, along with digital support hubs and community events. Future plans involve deeper engagement with community groups, promoting digital support hubs, staff training, and implementing suggestions from the Patient Participation Group (PPG).
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Presentation Transcript
Ivy Medical Group NHS App Report November 2024 Simplify your life. Download the NHS App
Activities in November: Invites sent out to more service specific functions of the NHS App i.e.., carers, DNA s Prescriptions. Digital Support Hubs Thursday afternoons. Working with Social Prescriber with community events. -
Future Activities: More outreach work with community groups, such as targeting Parent and Toddlers Groups, Carer Events, community centres. Promotion of Digital Support Hubs 1:1 with patients Training of Reception Staff Suggestions from PPG.
