Enhancing Problem-Solving Skills for Business Success

Enhancing Problem-Solving Skills for Business Success
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Discover the essence of problem-solving techniques, decision-making, and creative thinking in business contexts. Explore steps to address complex challenges effectively, identify problem-solving techniques like Delphi and brainstorming, and evaluate their impact. Learn how innovative approaches can drive success and efficiency in problem-solving endeavors.

  • Problem Solving
  • Decision Making
  • Creative Thinking
  • Business Success
  • Techniques

Uploaded on Mar 22, 2025 | 0 Views


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  1. Grade 12 Lesson 6 Creative thinking and problem solving

  2. Problem solving Define/Elaborate on the meaning of problem-solving and decision making. Explain/Differentiate/Distinguish between problem-solving and decision making. Identify/Name/Outline/Explain/Discuss the problem solving steps. Apply the problem-solving steps from given scenarios/case studies.

  3. Problem Solving Elaborate on the meaning of problem solving. 1. 2. Outline any FOUR problem-solving steps 3. Distinguish between problem solving and decision making.

  4. Problem Solving Identify/Name the following problem solving techniques from given scenarios/statements: Delphi technique Force field analysis Brainstorming Nominal group technique Explain/Advise businesses on how they can apply the above-stated problem-solving techniques to solve complex business problems. Discuss/Evaluate/Analyse the impact (positives/advantages and/or negatives/ disadvantages) of the above-stated problem-solving techniques.

  5. Problem Solving Identify the problem-solving technique applied by Charlie s Chocolate Factory in EACH statement below. Employees are requested to sit in large groups and suggest ideas on how to increase sales. Management has considered the pros and cons of changing the design of their products. Employees were requested to first generate ideas and then share their ideas with other group members. Experts were requested to complete a questionnaire on how to solve their business problems. (8)

  6. Problem Solving Evaluate the effectiveness of the Delphi technique in solving business problems. (4) Explain how businesses could apply the forced- field analysis technique to solve business problems. (6)

  7. Problem Solving CC CREATIVE DESIGNS CC Creative Designs is a successful graphic design business that makes use of emails or faxes to invite experts to take part in problem solving without bringing them together face to face. Identify the problem solving technique from the scenario above. Motivate your answer by quoting from the scenario. (4) Evaluate the impact of the problem solving technique identified in QUESTION above (8)

  8. Creative Thinking Define/Elaborate on the meaning of creative thinking. Explain the benefits/advantages of creative thinking in the workplace. Explain/Recommend ways businesses can create an environment that promotes creative thinking in the workplace.

  9. Creative thinking Recommend ways in which a business can create an environment that promotes creative thinking. Explain the benefits of creative thinking in the workplace. (8) (8)

  10. Creative Thinking Read the scenario below and answer the questions that follow. MOHAMMED ADVERTISERS (MA) Mohammed Advertisers struggled to design a new advertisement campaign to attract more customers. MA decided to train their employees on how to use innovative techniques. The employees were also requested to put any new ideas in the suggestion box. Quote TWO ways in which MA created an environment that promoted creative thinking in the scenario above. (2)

  11. Thank you

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