
Enhancing Relationships Through Communication Impact & Improvement
Discover the essence of relational communication, the importance of heart-centered conversations, and how to foster meaningful connections through verbal and nonverbal interactions. Dive into the significance of words in communication based on Biblical teachings.
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RELATIONAL RELATIONAL COMMUNICATION COMMUNICATION Communicating Communicating to to Impact Impact & & Improve R Relationships elationships Improve
COMMUNICATION COMMUNICATION Your Your communication communication originates not in your originates not in your mouth but in your but in your heart mouth heart Out of the overflow of the heart the mouth speaks. (Matthew 12:34)
WHAT IS RELATIONAL WHAT IS RELATIONAL COMMUNICATION? COMMUNICATION? Good relational conversations can be better characterized as a game of "catch." Both people attempt to deliver the ball to the other in such a way that it can be received received and then successfully returned successfully returned. The goal to win to win but to keep the ball going back and forth between them. goal is NOT NOT
WHAT IS RELATIONAL WHAT IS RELATIONAL COMMUNICATION? COMMUNICATION? Satisfying relational communication is a process of verbal verbal and nonverbal interaction with others in which thoughts and feelings are shared and understood that is, the receiver of the communication hears what is said and communication hears what is said and understands what is meant by the understands what is meant by the sender sender. nonverbal receiver of the
A WORD FR0M THE WORD A WORD FR0M THE WORD The Hebrew word dabar word word is used in the Old Testament to express the concept of communication. It implies speaking about speaking about a matter dabar, which means a matter In New Testament Greek, logos does not only mean Bible; it also means the the expression of a thought, expression of a thought, concept or concept or idea idea. logos, word word
A WORD FR0M THE WORD A WORD FR0M THE WORD "Let the word you teach and admonish one another with all wisdom, and as you sing psalms, hymns and spiritual songs with gratitude in your hearts to God. And whatever you do whatever you do, whether in word in word or deed, do it all in the name of the do it all in the name of the Lord Jesus Lord Jesus, giving thanks to God the Father through him." (Colossians 3:16-17) word of Christ dwell in you richly of Christ dwell in you richly as
HOW CAN I COMMUNICATE WITH OTHERS HOW CAN I COMMUNICATE WITH OTHERS IN A WAY THAT IS MOST PLEASING TO IN A WAY THAT IS MOST PLEASING TO GOD? GOD? The method of communication most pleasing to God is one that reflects Jesus Christ in all you say and do. That means allowing Jesus to express His words and actions through you.
CHARACTERISTICS OF GOOD RELATIONAL CHARACTERISTICS OF GOOD RELATIONAL COMMUNICATION COMMUNICATION Warmth Warmth: C Conveying and and courtesy courtesy onveying acceptance acceptance Warmth says, You to me. You are valuable to me. to me. You are valuable to me. I respect I respect you you. . You are important are important
CHARACTERISTICS OF GOOD RELATIONAL CHARACTERISTICS OF GOOD RELATIONAL COMMUNICATION COMMUNICATION Genuineness Genuineness: Having agendas agendas Genuineness says, "I am not trying to manipulate you, nor am I trying to bend manipulate you, nor am I trying to bend you to my will. I want to make it safe for you to my will. I want to make it safe for you to communicate with me and safe you to communicate with me and safe for you to trust that I will be truthful for you to trust that I will be truthful with you with you." ." Having no hidden no hidden "I am not trying to
CHARACTERISTICS OF GOOD RELATIONAL CHARACTERISTICS OF GOOD RELATIONAL COMMUNICATION COMMUNICATION Empathy Empathy: Putting the other's the other's circumstances circumstances (walking in another's shoes) Empathy says, While While I may not know exactly what you are going through, I'm exactly what you are going through, I'm trying to understand the emotions you trying to understand the emotions you feel and the challenges you face. I will feel and the challenges you face. I will seek to understand seek to understand you Putting one's self in one's self in I may not know you
10 COMMANDMENTS OF GODLY 10 COMMANDMENTS OF GODLY COMMUNICATION COMMUNICATION #1 #1 Your words are to be truthful "The LORD detests lying lips, but he delights in men who are truthful." (Proverbs 12:22) truthful #2 #2 Your words are to be pleasing to "May the words of my mouth and the meditations of my heart be pleasing in your sight." (Psalm 19:14) pleasing to God God
10 COMMANDMENTS OF GODLY 10 COMMANDMENTS OF GODLY COMMUNICATION COMMUNICATION #3 #3 Your words are to be life "The tongue has the power of life and death." (Proverbs 18:21) life- -giving giving #4 #4 Your words are to be encouraging "Let no evil talk come out of your mouth, but only what is good for giving necessary teaching, and for grace to those who listen." (Ephesians 4:29) encouraging
10 COMMANDMENTS OF GODLY 10 COMMANDMENTS OF GODLY COMMUNICATION COMMUNICATION # #5 5 Your words are to be gracious "Words from a wise man's mouth are gracious, but a fool is consumed by his own lips." (Ecclesiastes 10:12) gracious #6 #6 Your words are to be wise "Wisdom is found on the lips of the discerning, but a rod is for the back of him who lacks judgment." (Proverbs 10:13) wise
10 COMMANDMENTS OF GODLY 10 COMMANDMENTS OF GODLY COMMUNICATION COMMUNICATION #7 #7 Your words are to be few "When words are many, sin is not absent, but he who holds his tongue is wise." (Proverbs 10:19) few #8 #8 Your words are to be timely "A man finds joy in giving an apt reply; and how good is a timely word!" (Proverbs 15:23) timely
10 COMMANDMENTS OF GODLY 10 COMMANDMENTS OF GODLY COMMUNICATION COMMUNICATION #9 #9 Your words are to be an investment "From the fruit of his lips a man is filled with good things as surely as the work of his hands rewards him." (Proverbs 12:14) investment #10 #10 Your words are to be loving "If I speak in the tongues of men and of angels, but have not love, I am only a resounding gong or a clanging cymbal." (1 Corinthians 13:1) loving
RELATIONAL RELATIONAL COMMUNICATION COMMUNICATION Communicating Communicating to to Impact Impact & & Improve R Relationships elationships Improve
CHARACTERISTICS OF NEGATIVE COMMUNICATION Words That Words That Wound Degrading Words - Thoughtless, insensitive, teasing, wisecracking, critical, coarse, tactless, offensive expressions inappropriate words inappropriate words Wound: Demanding Words - Ordering, threatening, arguing, cursing, accusing, probing angry words angry words
CHARACTERISTICS OF NEGATIVE COMMUNICATION Words That Words That Wound Wound: Demeaning Words - Judging, criticizing, disapproving condemning words condemning words Destructive Words - Gossiping, repeating rumors, discrediting, belittling, blaming others slandering words slandering words
CHARACTERISTICS OF NEGATIVE COMMUNICATION Words That Words That Wound Wound: Deceitful Words- Lying, false statements, exaggerating, bragging, boasting, flattering, insincerity untruthful untruthful words words
CHARACTERISTICS OF NEGATIVE COMMUNICATION Disagreeable Disagreeable Ways The following ways of communicating, are often used by people who are not aware of how disagreeable this style of communication can be, and they become habits that do not bring glory to God and they create communication problems in relationships. Ways
CHARACTERISTICS OF NEGATIVE COMMUNICATION Am I dominating?.... Am I dominating?.... monopolizing or controlling the conversation Am I interrupting?.... Am I interrupting?.... with a competing spirit Am I nagging?.... Am I nagging?.... finding fault incessantly Am I complaining?.... Am I complaining?.... causing crisis or engaging in problem dominated/centered conversation Am I criticizing?.... Am I criticizing?.... dwelling on the negative Am I cutting?.... Am I cutting?.... making jabbing, sarcastic remarks Am I ridiculing?.... Am I ridiculing?.... making another the object of laughter Am I arguing?.... Am I arguing?.... disagreeing and disputing Am I generalizing?.... Am I generalizing?.... simplifying or making light of real concerns
CHARACTERISTICS OF NEGATIVE COMMUNICATION Defensive Ways Defensive Ways The following (sometimes) unintentional, self-protective patterns are evasive tactics used to avoid looking at one's own defects or imperfections.
CHARACTERISTICS OF NEGATIVE COMMUNICATION # #1 1 Am I countering the one who confronts with words of denial? #2 #2 Am I evading self-examination by focusing on the faults of the other? #3 #3 Am I blaming my responses on the actions of the other person? #4 #4 Am I bringing up the other's mistakes from the past? #5 #5 Am I rationalizing my behavior because of the circumstances?
CHARACTERISTICS OF NEGATIVE COMMUNICATION # #6 6 Am I arguing about a trivial point to evade the real issue? #7 #7 Am I changing the subject without responding to what was communicated? #8 #8 Am I refusing to talk or respond? #9 #9 Am I hiding in work activities to avoid intimacy? #10 #10 Am I choosing to ignore grievances and allowing my own feelings to fester?
GOOD RELATIONAL GOOD RELATIONAL COMMUNICATION COMMUNICATION Don't Don't feel you must do all the talking "[There is] a time to tear and a time to mend, a time to be silent and a time to speak." (Ecclesiastes 3:7) Don't Don't give premature advice "He who answers before listening that is his folly and his shame." (Proverbs 18:13)
GOOD RELATIONAL GOOD RELATIONAL COMMUNICATION COMMUNICATION Don't Don't become defensive "A man's wisdom gives him patience; it is to his glory to overlook an offense." (Proverbs 19:11) Don't Don't become hot-tempered "A hot-tempered man stirs up dissension, but a patient man calms a quarrel." (Proverbs 15:18)
GOOD RELATIONAL GOOD RELATIONAL COMMUNICATION COMMUNICATION Don't Don't hold on to hatred "Hatred stirs up dissension, but love covers over all wrongs." (Proverbs 10:12) Don't Don't break confidence (Trust) "A gossip betrays a confidence, but a trustworthy man keeps a secret." (Proverbs 11:13)
UNDERSTANDING GENDER UNDERSTANDING GENDER DIFFERENCES IN DIFFERENCES IN COMMUNICATION COMMUNICATION Men... are Men... are task task- -oriented oriented Women... are Women... are relationship oriented oriented Women use conversation to build relationships build relationships For women, the primary component of communication is sharing of emotion emotion A woman says, "This is how I feel about what is! Women want the fine print relationship- - Men use communication to solve problems solve problems For men, the primary component of communication is sharing of information information A man says, "This is what is! Men want headlines headlines sharing of sharing of fine print
CONTROLLING OUR TONGUE CONTROLLING OUR TONGUE All of us have said words we wish we All of us have said words we wish we had never had never said, said, the minute we said the minute we said them. them. (SEE James 3:2) (SEE James 3:2) Chapter Chapter four of Ephesians has the four of Ephesians has the answer to this regrettable dilemma. answer to this regrettable dilemma. Give God control of your life. Give God control of your life. God enable enable us us to harness the power of to harness the power of our words words by by applying these practical applying these practical insights insights. . God will will our
CONTROLLING OUR TONGUE CONTROLLING OUR TONGUE Ephesians 4:14 Ephesians 4:14- -32 32 Give up your childish insecurities (Vs. 14) Speak truthfully in love (Vs. 15) Build up others in love (Vs. 16) Live like a child of God, not worldly (Vs. 17- 19) Exchange your old life for a new life in Christ (Vs. 20-24)
CONTROLLING OUR TONGUE CONTROLLING OUR TONGUE Ephesians 4:14 Ephesians 4:14- -32 32 Maintain honesty with others (Vs. 25) Refuse to let your anger take control (Vs.26) Keep Satan from getting a foothold in your life (Vs. 27) Do honest work, and share with those in need (Vs. 28)
CONTROLLING OUR TONGUE CONTROLLING OUR TONGUE Ephesians 4:14 Ephesians 4:14- -32 32 Use your words to encourage others (Vs. 29) Refuse to grieve the Holy Spirit (Vs. 30) Refuse to speak maliciously of others (Vs.31) Be kind, compassionate & forgiving (Vs. 32)