Enhancing Well-being Through Remote Supports
Explore the transformative impact of remote supports for individuals with intellectual disabilities, offering improved accessibility, independence, and continuous care. Learn about Virtual Support Partners, on-call backup support, and the crucial technology components involved in delivering remote supports.
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Remote Supports in My Home and Community Fourth Tuesday Forum June 24, 2025 Developmental Services
Overview of Remote Supports Remote Supports STEP Video Remote Supports Notice of Opportunity Provider Awardees Respite Center Tours Agenda Agenda Developmental Services
REMOTE SUPPORTS In recent years, there has been a significant shift toward embracing remote supports for individuals with intellectual disability; a change accelerated by the global pandemic and sustained by its proven success and versatility. This mode of support has shown immense potential for individuals in need, their families, and service providers. Remote supports offer a range of benefits that: Improve accessibility Promote independence Ensure continuous care These are crucial factors in the well-being of people with intellectual disability. Developmental Services
WHAT IS REMOTE SUPPORTS? The delivery of supports at a remote location through virtual means by paid staff or natural supports who are engaged with the individual through technology/devices with the capability for live two-way communication. Remote supports include a service component and a technology component. Equipment used to meet this requirement must include one or more of the following systems: Motion sensing system Radio frequency identification Live video feed Live audio feed GPS tracking Web-based oversight system Device that otherwise meets the requirements for two-way communication Developmental Services
VIRTUAL SUPPORT PARTNER (VSP) Agencies (either local or national) that collaborate with individuals and their teams to determine how remote supports can assist an individual in meeting their personal goals & what specific technology should be utilized Provide support to the individual via the identified remote support technology Contact on-call backup support when needed (based on individual's plan) Developmental Services
ON-CALL BACKUP SUPPORT Designated entity that receives notifications directly from the remote support technology or from the Virtual Support Partner (VSP) and responds when in-person intervention is needed. Provided by: -Designated agency that offers Individualized Home Supports (I.H.S) -Natural Supports: People who are familiar with the individual (ex. friend, family, neighbor, etc.) and can respond promptly if needed Developmental Services
BENEFITS OF REMOTE SUPPORTS Increased independence When individuals use prompts that the assistive technology devices provide, they take their learning into their own hands which, in turn, will support them as they develop their own life skills, rather than rely on the support of someone else. Relief for caregivers Caregivers can reduce the amount of direct support time and still feel assured that their loved one is safe with the technology and sensors in their home. Improved quality of life/Enhances privacy & dignity The use of remote supports allows an individual to feel safe and comfortable without the constant need for another person physically present. Developmental Services
Example Scenario #1 Water is starting to boil, but since there has been no movement in front of the stove for 5 minutes so the stove automatically shuts off & Remote Supports Provider (VSP) is alerted VSP contacts individual via identified communication method/ technology to ensure their safety and redirect them to cooking task Individual has goal to increase their independent cooking. Individual starts making macaroni & cheese. Individual returns home from work (Parents are at work) Individual gets distracted by show on nearby TV Remote Supports Provider offers automatic stove shut off that can be attached to stove with motion sensor. Developmental Services
Example Scenario #2 Individual has recently exited high school and is nervous about being home alone more frequently. Virtual Support Partners (VSP) offer both on-call and scheduled check ins. Individual has scheduled check in with staff at 12:00pm to review morning Individual works with support staff on vocational training in morning Individual has scheduled check in with staff at 3:00pm Individual's parents arrive home from work in the late afternoon. These scheduled calls will foster the individual's growing independence. Developmental Services
REMOTE SUPPORTS NOTICE OF OPPORTUNITY FOR PROVIDERS DDS is dedicated to improving the quality of life for individuals with intellectual disability by providing innovative support services. This funding opportunity allowed providers to enhance or expand capacity for Remote Support offerings, ensuring that individuals receive the necessary assistance tailored to their needs. Developmental Services
REMOTE SUPPORTS NOTICE OF OPPORTUNITY AWARDEES Dungarvin Connecticut LLC Midstate Arc, Inc. HARC MARC, Inc. of Manchester CCARC, Inc. Developmental Services
RS NOTICE OF OPPORTUNITY AWARDEES CONTACT INFORMATION Dungarvin Connecticut LLC Melissa Mascari: mmascari@dungarvin.com Midstate Arc, Inc. Kat Wood: kwood@midstatearc.org, (203) 238-8384 HARC Mike Gibney: mgibney@harc-ct.org MARC, Inc. of Manchester Alex Lehofer: alehofer@marcct.org, (860) 938-6673 CCARC, Inc. Johnny Gray: jgray@ccarc.com, (860) 597-3119 Developmental Services
RESPITE CENTER ASSISTIVE TECHNOLOGY TOURS South Region: New Haven Family Respite Center 1 Wintergreen Avenue, Hamden, CT 06517 July 16, 2025 Follow the link or scan QR code to RSVP: https://forms.office.co m/g/nECnxQtpiV?origi n=lprLink West Region: Torrington Family Respite Center 195 Alvord Park Road, Torrington, CT 06790 August 20, 2025 North Region: Putnam Family Respite Center 541 Liberty Highway, Putnam, CT 06260 September 17, 2025 West Region: Lower Fairfield Family Respite Center 146 Silvermine Avenue, Norwalk, CT 06859 October 15, 2025 Please follow the link or scan the code to complete the RSVP form to select ONE date and ONE time that works for you best. Developmental Services
Thank you! If you are interested in learning more about Remote Supports or have a question for the Assistive Technology Division, please email: DDS.AssistiveTechnology@ct.gov or DDS.RemoteSupports@ct.gov Developmental Services
