Enhancing Workplace Communication and Support Strategies - Study Results
Explore the key findings and strategic recommendations from a climate study aimed at understanding staff experiences within the Wisconsin Union. The study identified challenges related to communication, resource availability, professional growth, and organizational culture, while also highlighting positive aspects like team pride and growth aspirations. Strategic recommendations include enhancing communication at all levels and providing additional support and training for managers. Dive into the insights to improve workplace inclusivity and support.
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Presentation Transcript
WU Staff Climate Study Background of Climate Study: Initiated following the racist video from a UW-Madison student that Aim: To understand staff experiences within the Wisconsin Union. Objectives: Assess workplace environment, identify improvement areas, develop inclusivity and support strategies.
Study Overview Components: Pulse Survey Listening Sessions Focus Groups Comprehensive Analysis of Data Coding and summarizing any information to keep anonymity
Key Findings Challenges Communication throughout the organization Lack of resources equipment, staff, information, etc. Professional growth EDIB commitment from leadership level Organizational challenges with integration Support & guidance to retain good employees Consistency in process & procedures hiring, onboarding, etc. Lack of collaboration & inclusion amongst teams Cultural barriers from access to resources to receive information to providing feedback, technology, professional development, etc. Positives Strong pride & feeling of support within immediate teams Pride in working with students Want for growth & development within the organization Mid-level managers trust their teams Encouraged by this level of engagement
Strategic Recommendations The Leadership Team is recommending the following action items as next steps. We will begin with these to manage resources effectively and ensure successful outcomes.
Enhance Communication at All Levels of the Organization The Leadership Team is aware of the ongoing and numerous changes happening across the organization. The goal is to create a new internal communication strategy that provides ongoing, transparent, and two-way communication on structure, decision-making, roles, expectations, and relationships. A particular focus will be on professional development opportunities. We will begin by assessing what communication is currently happening including what is working as well is what is not. Based on this feedback, a new internal communication strategy will be developed and implemented.
Additional Support and Trainings for Managers Develop a Leadership Seminar Series (6-10 weeks) for managers to enhance their leadership skills. Goals of the seminar include a) networking and building cohorts of colleagues based upon shared understanding and connection b) better understanding of organizational structure, governance, decision-making and how to navigate c) skill building such as budgeting, staff supervision & recognition, etc.
Strengthen Equity, Diversity, Inclusion & Belonging (EDIB) Initiatives Across Organization Identify and support a few unit/area specific Work Place Climate Teams with representatives collaborating in a larger organizational committee. The committee s work will align with the mission and vision of the organization including the priorities of the Vice Chancellor of Student Affairs.
