ERCOT Information Technology Report and Market Updates April 2023
Stay informed about ERCOT's IT performance and market updates for March-April 2023, including service availability, incident highlights, performance metrics, ListServ stats, and weather moratorium removals. Gain insights into market trends and key operational details in the energy sector.
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Presentation Transcript
Information Technology Report Mick Hanna Manager, Market Applications Services Support ERCOT Public April 2023
Incident Report Highlights Service Availability March 2023 Retail Market IT systems met all SLA targets. Market Data Transparency IT systems met all SLA targets Retail Incidents & Maintenance March-April 2023 3/19 Planned Site Failover. 4/3 NAESB Outage 10:33AM-10:43AM Non-Retail Incidents & Maintenance March 2023 3/13 Planned system maintenance. 3/14-3/16 Planned Site Failovers. AMS Interval Data Extract posting delay, beginning 4/05/2022, resolved on 3/29/2023. ListServ Incidents & Maintenance March-April 2023 3/19 Planned Site Failover 3/29 Email Delays within ListServ. 4/3 ListServ Outage from 10:33AM-10:52AM SLA Documents and Incident Reporting https://www.ercot.com/services/sla/ 2 PUBLIC
MarkeTrak Performance MarkeTrak Availability (%) Response Time (seconds) Monthly Average .44 2.76 .55 1.72 March 2023 SLO (seconds) 12 Month Average .46 3.12 .68 2.28 API QueryDetail API QueryList API Update GUI Average 100.00 100.00 100.00 99.92 99.98 2 10 10 10 Historical Performance 9.00 8.00 7.00 6.00 5.00 4.00 3.00 2.00 1.00 0.00 2022/04 2022/06 2022/08 2022/10 2022/12 2023/02 QueryDetail QueryList Update 3 PUBLIC
March ListServ Stats ListServ Post Trends 900 800 794 Posts 311095 Recipients RMS List 60 Posts 4 New Subscriptions 2 Unsubscribe TDTMS List 0 Posts 0 New Subscriptions 0 Unsubscribe 700 600 500 400 300 200 100 0 2022/04 2022/06 2022/08 2022/10 2022/12 2023/02 ListServ Recipient Trends 400000 350000 300000 250000 200000 150000 100000 50000 0 2022/04 2022/06 2022/08 2022/10 2022/12 2023/02 4 PUBLIC
Weather Moratorium Removals 2/9/2023 0:00 2/2/2023 0:00 2/2/2023 0:00 2/2/2023 0:00 2/2/2023 0:00 2/2/2023 0:00 2/2/2023 0:00 2/2/2023 0:00 2/2/2023 0:00 2/2/2023 0:00 2/2/2023 0:00 2/2/2023 0:00 2/2/2023 0:00 2/15/2023 21:50 weather_moratoriums richard.tomancik@GMAIL.COM weather_moratoriums tamara.lowry@ENERGYTRANSFER.COM AUTODEL weather_moratoriums csaladino@LEGENDSUNITY.COM weather_moratoriums hberacha@LIBERTYPOWERCORP.COM weather_moratoriums tony@QSESERVICES.COM weather_moratoriums paul.fuchs@TXU.COM weather_moratoriums ahuerta@LIBERTYPOWERCORP.COM weather_moratoriums pnadeau@LIBERTYPOWERCORP.COM weather_moratoriums agarcia@LIBERTYPOWERCORP.COM weather_moratoriums rviera@LIBERTYPOWERCORP.COM weather_moratoriums rabernathy@LEGENDSUNITY.COM weather_moratoriums lwatson@LIBERTYPOWERCORP.COM weather_moratoriums cduong@JUSTENERGY.COM weather_moratoriums tmarsh@LEGENDSUNITY.COM AUTODEL AUTODEL AUTODEL AUTODEL AUTODEL AUTODEL AUTODEL AUTODEL AUTODEL AUTODEL AUTODEL AUTODEL SIGNOFF 5 PUBLIC
