ERCOT Information Technology Report February 2025
"Read about the performance highlights, incident reports, and market volumes for January 2025 in the ERCOT Information Technology Report presented by Mick Hanna, Manager of Market Applications Services Support. Explore the system availability, service response times, and historical data to stay updated on IT operations at ERCOT."
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Presentation Transcript
Information Technology Report Mick Hanna Manager, Market Applications Services Support ERCOT Public February 2025
Incident Report Highlights January Service Availability Retail Market IT systems met all SLA targets. Market Data Transparency IT systems met all SLA targets. Retail Incidents & Maintenance 1/12 Site Failover *2/10 MarkeTrak incident where some features were not working. Non-Retail Incidents & Maintenance 1/9 Site Failover 1/29 and 1/30 Application Release ListServ Incidents & Maintenance 1/12 Site Failover SLA Documents and Incident Reporting https://www.ercot.com/services/sla/ *Will also be reported on in February s report. 2 PUBLIC
MarkeTrak Performance MarkeTrak Availability (%) Response Time (seconds) Monthly Average .23 .79 .37 .90 January 2025 SLO (seconds) 12 Month Average .79 1.02 .43 1.25 API QueryDetail API QueryList API Update GUI Average 100.00 100.00 100.00 99.88 99.97 2 10 10 10 Historical Performance 2.5 2 1.5 1 0.5 0 2024/02 2024/03 2024/04 2024/05 2024/06 2024/07 2024/08 2024/09 2024/10 2024/11 2024/12 2025/01 0.4 0.32 0.24 0.24 0.26 0.22 1.94 1.77 0.57 0.66 0.69 0.99 0.6 0.53 0.35 0.35 0.63 0.34 QueryDetail QueryList Update 0.22 1.1 0.33 0.31 1.33 0.41 0.29 0.97 0.41 0.27 0.92 0.4 0.21 1.05 0.38 0.23 0.79 0.37 QueryDetail QueryList Update 3 PUBLIC
MarkeTrak Volumes MarkeTrak Volume January 2025 Monthly Total 118843 72775 21971 12 Month Average 157904 69698 28648 API QueryDetail API QueryList API Update Historical Volume 350000 300000 250000 200000 150000 100000 50000 0 2024/02 2024/03 2024/04 2024/05 2024/06 2024/07 2024/08 2024/09 2024/10 2024/11 2024/12 2025/01 QueryDetail 141536 132566 127185 133972 146063 190614 215922 181856 296322 119115 110959 118843 QueryList 65083 71377 68536 69410 67206 70787 Update 36294 24652 21233 22952 26208 38191 72105 41440 63958 34240 75309 39923 66984 18447 73053 19430 72775 21971 QueryDetail QueryList Update 4 PUBLIC
January ListServ Stats ListServ Post Trends 4000 3900 3638 Posts 412489 Recipients RMS List Highlights 57 Posts 19 New Subscriptions 3 Unsubscribes TDTMS List Highlights 2 Posts 2 New Subscriptions 5 Unsubscribe 3800 3700 3600 3500 3400 3300 3200 2024/02 2024/04 2024/06 2024/08 2024/10 2024/12 ListServ Recipient Trends 600000 500000 400000 300000 200000 100000 0 2024/02 2024/04 2024/06 2024/08 2024/10 2024/12 5 PUBLIC
Weather Moratorium Removals DATE LIST EMAIL ACTION weather_moratoriums Vrushal.Bonde@PNMRESOURCES.COM SIGNOFF 2025-12-23 12:58:57 weather_moratoriums Penst8wx@GMAIL.COM SIGNOFF 2025-01-06 21:04:18 weather_moratoriums juan.castillo@UBIQUITY.COM SIGNOFF 2025-01-07 08:09:01 weather_moratoriums bsallen@MDANDERSON.ORG AUTODEL 2025-01-13 00:00:04 weather_moratoriums Sarah.Valle@SHELL.COM AUTODEL 2025-01-13 00:00:04 weather_moratoriums leslie.dill@SHELLENERGY.COM AUTODEL 2025-01-13 00:00:04 weather_moratoriums tina.scott@SHELLENERGY.COM AUTODEL 2025-01-13 00:00:04 weather_moratoriums mitchell.reel@REPSOL.COM AUTODEL 2025-01-16 00:00:03 weather_moratoriums Paula.oviedo@UBIQUITY.COM AUTODEL 2025-01-24 00:00:03 6 PUBLIC
