Discover the highlights of the ERCOT Market IT performance report for October 2023, including service availability, incident details, and system performance metrics. Stay informed about retail and non-retail incidents, planned releases, historical performance, and Listserv statistics. Dive into MarketTrak performance data, ListServ post trends, and weather moratorium subscription removals. Gain valuable insights into IT system reliability, response times, and subscriber trends. Monitor key metrics to ensure efficient operations and service delivery.
Please find below an Image/Link to download the presentation.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author. If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.
You are allowed to download the files provided on this website for personal or commercial use, subject to the condition that they are used lawfully. All files are the property of their respective owners.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.
E N D
Presentation Transcript
Information Technology Report Mick Hanna Manager, Market Applications Services Support ERCOT Public October 2023
Incident Report Highlights Service Availability October 2023 Retail Market IT systems did meet all SLA targets. Market Data Transparency IT systems met all SLA targets Retail Incidents & Maintenance October 2023 Sunday, October 8, 2023 from 06:00 to 23:59 Retail Release Non-Retail Incidents & Maintenance October 2023 October 19 20 Planned Release impacting data products. October 22, 2023, ERCOT Web Services had submission impacts. ListServ Incidents & Maintenance October 2023 SLA Documents and Incident Reporting https://www.ercot.com/services/sla/ 2 PUBLIC
