EU-WB6 Digital Services Academy
The digital transformation initiatives of The Union of Chambers and Commodity Exchanges of Turkey (TOBB), focusing on policy development, lobbying, projects, and member database standardization. Learn about their transition to e-document services and unified member database for streamlined operations and enhanced services."
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The Union of Chambers and Commodity Exchanges of Turkey EU-WB6 Digital Services Academy Side event - Digital Summit, Pristina . September 21st 2022 Cahit Ceren Manager SME Research and Consultancy Center & Industry Unit
The Union of Chambers and Commodity Exchanges of Turkey Turkiye s Economy 3.5 million SMEs in Turkey 99.8% of all registered entities 62% of GDP 55% of Exports 73.5% of Workforce 2
The Union of Chambers and Commodity Exchanges of Turkey The Union of Chambers and Commodity Exchanges of Turkiye (TOBB) Umbrella organization of Turkey s business community with a member base of 1.5 million companies Mandate Support private sector development in Turkey Contribute to job creation, economic growth and overall competitiveness of the economy 3
The Union of Chambers and Commodity Exchanges of Turkey Working Area Policy development Lobbying Projects Organizational capacity SMEs & members 4
The Union of Chambers and Commodity Exchanges of Turkey Digital Transformation of TOBB and Chambers TOBB Digital Transformation New Software e-Document Services Member Database Chamber MIS 5
The Union of Chambers and Commodity Exchanges of Turkey TOBB Member Database Standardized Data Unified database Strong user and role management All of our chamber have a window to register their member Easy Access to member data Query any members and reach their belonging data easily Integrated structure with other functions 6
The Union of Chambers and Commodity Exchanges of Turkey E-document Application Communication was by printed documents In 2019 we started e-document services. Now we are fully on digital on documentation front Preparing Signing Sending 7
The Union of Chambers and Commodity Exchanges of Turkey Business Made Easier X X X X One-Stop Shops Trade Registry Offices 8
The Union of Chambers and Commodity Exchanges of Turkey Digitalisation of SMEs Digitalisation of SMEs is very important Reduce costs Standardize Automate business process Reduce reliance on manpower 9
The Union of Chambers and Commodity Exchanges of Turkey E-Commerce Trainings Trainings organized about e-commerce in partnership with Turkey s biggest e-commerce platforms 10.000 participants attended Special COVID-19 Campaign with Marketplaces Free membership, low commission Enhance businesses affected by COVID-19 access to customers 10
The Union of Chambers and Commodity Exchanges of Turkey TOBB Webinars Webinars organized to inform and raise awareness New grants, access to finance, COVID Supports, EU Green Deal, Climate Change, R&D, Corporate Governance, GDPR Organized using Zoom, streaming on Youtube, Twitter and Facebook 200 webinars, reached 300.000 members Live Q&A Single Page for all webinars http://webinar.tobb.org.tr 11
The Union of Chambers and Commodity Exchanges of Turkey AI Education and Awareness Project Training on Artificial Intelligence Introduction to Python Programming (10 hours) Introduction to Machine Learning (10 hours) Target group: Vocational High School and University students, academicians, entrepreneurs and professionals Since 2021: 9.180 Participants Awareness Actions Applications of AI (2 hours) Robotic Process Automation (2 hours) Target group: Executives and academicians 12
The Union of Chambers and Commodity Exchanges of Turkey Arbitration and Mediation Center Arbitration services to members For workplace, commercial or consumer related disputes Integration with chambers Software developped to integrate arbitration and mediation centers with chambers Digital legal services Digital arbitration, legal advisory and training for SMEs 13
The Union of Chambers and Commodity Exchanges of Turkey Digital Essentials Guide Products, tools and tips to help businesses move forward and reach their goals 3 Main Parts Online Success Guide Tips for COVID-19 Digital Toolkit Online Events Google for Small Business, Google My Business, Retail Trends and Google Ads 14
The Union of Chambers and Commodity Exchanges of Turkey Smart SME Platform Fact SMEs want to go digital Technology suppliers want reach SMEs Problem SMEs can t choose the right digital tool and have trouble trusting technology suppliers Technology suppliers can t communicate with SMEs Solution: Smart SME Platform One-stop shop for all digitalization tools Platform to showcase SME-related digital products and services of technology suppliers 15
The Union of Chambers and Commodity Exchanges of Turkey Smart SME Platform In other words A marketplace for SME-related digital services Other services Digitalization courses, articles Digitalization tests Digitalization advisory Discount campaigns Messaging with Technology Suppliers 16
The Union of Chambers and Commodity Exchanges of Turkey Smart SME Platform Live on akillikobi.org.tr Social media accounts (Twitter, Facebook, Instagram, Linkedin) 600+ Tech Provider 1500+ digital product, services and apps 2000+ unique SME visitors/week 17
The Union of Chambers and Commodity Exchanges of Turkey Smart SME Platform Video 18
The Union of Chambers and Commodity Exchanges of Turkey You can find this application on https://akillikobi.org.tr/en 19
The Union of Chambers and Commodity Exchanges of Turkey Digital Startup Platform New generation doesn t want to deal bureaucracy Prefer simple and online application Foreign investment Startups are very important in attracting foreign investment Digital Startup Platform Show the power of Turkiye s startup ecosystem to foreign investor Simplify startup registration 20
The Union of Chambers and Commodity Exchanges of Turkey Cahit Ceren Manager SME Research and Consultancy Center & Industry Unit cahit.ceren@tobb.org.tr 21
