Explore the Gr.12 CAPS Examination Topics in Tourism and Hospitality
Discover the nine key topics covered in the Gr.12 CAPS Examination, including Tourism Sectors, Map Work and Tour Planning, Tourism Attractions, Sustainable Tourism, and more. Get insights into how these topics fit into the exam paper structure and prepare effectively for success.
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Presentation Transcript
Gr. 12 CAPS EXAMINATION
NINE TOPICS 1. Tourism Sectors 2. Map work and tour planning 3. Tourism attractions 4. Sustainable and responsible tourism 5. Domestic, regional and international tourism 6. Culture and Heritage tourism 7. Foreign exchange 8. Communication and customer care 9. Marketing
Topic content Tourism sectors Professional image in the tourism industry Conditions of employment The purpose and value of a code of conduct Map work and tour planning Tour plans and route planning Compiling a day-by-day itinerary Compiling a tour budget Health / safety Travel documentation World time zones Calculations of time zones
Topic content Tourism attractions Famous world icons and attractions All the icons Factors contributing to the success of a tourist attraction Sustainable and responsible tourism The three pillars of sustainable tourism Responsible tourism and tourists
Topic content Domestic, regional and international tourism Global events of international significance Political situations and unforeseen occurrences of international significance Culture and heritage tourism World heritage sites
Topic content Foreign exchange Foreign exchange: GDP, multiplier effect, strong weak rand, currency rate sheet, Convert major currencies, BSR, BBR, fluctuations in exchange rates Communication and customer care Methods to obtain customer feedback and measure customer satisfaction
Topic content Marketing Marketing South Africa as a tourist destination
How do the topics fit into the Gr. 12 exam paper Proposed June exam paper
Content 200 Marks Duration 3 hours Short questions (all topics term 1 and 2) 40 Section A Section B Map work and tour planning; foreign exchange Section C Tourism attractions; cultural and heritage tourism; marketing 80 60 Section D Domestic, regional and international tourism; communication and customer care 20
How do the topics fit into the Gr. 12 exam paper END OF YEAR PROPOSAL ACCORDING TO THE CAPS DOCUMENT
Content 200 Marks 40 Section A Short questions (all topics) Section B Map work and tour planning; foreign exchange Section C Tourism attractions; cultural and heritage tourism; marketing 50 50 Section D Tourism sectors; sustainable and responsible tourism 30 Section E Domestic, regional and international tourism; communication and customer care 30
