Exploring the Future of Technology and Service Culture
Discover insights from Darren Levy, Director of Customer Services, on the intersection of technology and service culture. Explore quotes from influential figures like Marshall McLuhan and Stephen Hawking, reflecting on the impact of technology advancement. Dive into the importance of technical expertise and service culture in navigating the evolving landscape. Join the discussion on digital inclusion, IPTV innovations, and the limitless possibilities technology offers for the future.
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Presentation Transcript
Technology and Service Culture the road ahead (together!)
There are three roads to ruin; women, gambling and technicians. The most pleasant is with women, the quickest is with gambling, but the surest is with technicians. Georges Pompidou Darren Levy - Director of Customer Services
As technology advances, it reverses the characteristics of every situation again and again. The age of automation is going to be the age of do it yourself . Marshall McLuhan Darren Levy - Director of Customer Services
1 + 1 = 3 Technical expertise + service culture Darren Levy - Director of Customer Services
1 + 1 = 3 Darren Levy - Director of Customer Services
With the technology at our disposal, the possibilities are unbounded. All we need to do is make sure we keep talking. Stephen Hawking Darren Levy - Director of Customer Services
Digital inclusion is Social inclusion Darren Levy - Director of Customer Services
IPTV - a CityWest Homes story Darren Levy - Director of Customer Services
Technology Culture
