Federal Plain Language Report Card 2021 Results and Analysis

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Explore the results and analysis of the 2021 Federal Plain Language Report Card, evaluating agencies based on staffing, training, and reporting. See performance grades of various federal departments including the Consumer Financial Protection Bureau, Department of Defense, Department of Education, and more. Gain insights into the requirements of the 2010 Plain Writing Act and the essence of communicating in plain language.

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Results of the Results of the 2021 Federal Report Card 2021 Federal Report Card David Lipscomb, Vice Chair Center for Plain Language Results from the 2021 Federal Plain Language Report Card 1

Agenda Agenda Basics of the Federal Report Card Results from this year s Federal Report Card Questions Results from the 2021 Federal Plain Language Report Card 2

2010 Plain Writing Act 2010 Plain Writing Act Requires agencies to: Staff, train, and report on PL Communicate in Plain Language Results from the 2021 Federal Plain Language Report Card 3

Federal Plain Language Report Card Federal Plain Language Report Card grades agencies on grades agencies on Staffing, training, and reporting 2021 FEDERAL PLAIN LANGUAGE REPORT CARD Prepared by the Center for Plain Language Plain language writing Organizational compliance* Writing quality** Agency Consumer Financial Protection Bureau A A- Department of Agriculture F C Department of Commerce F C- Department of Defense A+ C Department of Education A+ C+ Results from the 2021 Federal Plain Language Report Card 4 Department of Energy A+ C Department of Health and Human Services A+ B- Department of Homeland Security A+ B Department of Housing and Urban Development F C Department of the Interior A+ B- Department of Justice A+ B- Department of Labor A+ C+ Department of State A C Department of Transportation F C Department of the Treasury F B Department of Veterans Affairs A+ B- Environmental Protection Agency A B- National Archives A+ B Securities and Exchange Commission A- B Small Business Administration F A Social Security Administration A+ B+ October 13, 2021 Chair, Center for Plain Language Date A: Excellent B: Good C: Average D: Needs Improvement F: Fail *Organizational compliance covers the staffing, communication, and training required by the 2010 Plain Writing Act. **Each agency s writing quality grade is the average of two grades: one on its Coronavirus webpage and one on its FOIA request webpage.

2021 FEDERAL PLAIN LANGUAGE REPORT CARD Prepared by the Center for Plain Language 2021 Federal Report Card 2021 Federal Report Card Organizational compliance* Writing quality** Agency Consumer Financial Protection Bureau A A- Department of Agriculture F C More than two-thirds earned an A for staffing, training and reporting Average Grade on Coronavirus pages jumped from C to a B Average Grade on FOIA request pages was a C+ Department of Commerce F C- Department of Defense A+ C Department of Education A+ C+ Department of Energy A+ C Department of Health and Human Services A+ B- Department of Homeland Security A+ B Department of Housing and Urban Development F C Department of the Interior A+ B- Department of Justice A+ B- Department of Labor A+ C+ Department of State A C Department of Transportation F C Department of the Treasury F B Department of Veterans Affairs A+ B- Environmental Protection Agency A B- National Archives A+ B Securities and Exchange Commission A- B Small Business Administration F A Social Security Administration A+ B+ October 13, 2021 Chair, Center for Plain Language Date A: Excellent B: Good C: Average D: Needs Improvement F: Fail Results from the 2021 Federal Plain Language Report Card 5 *Organizational compliance covers the staffing, communication, and training required by the 2010 Plain Writing Act. **Each agency s writing quality grade is the average of two grades: one on its Coronavirus webpage and one on its FOIA request webpage.