Focused Assurance Visit
Optimizing the use of networking sessions, symposiums, and student events to foster awareness and engagement in dual credit programs. Featuring strategies employed by Michelle Rao, Dana Ramsay, and the collaborative team from Georgian College and various school boards for effective promotion and implementation of dual credit opportunities. Empowering educators, students, and stakeholders with information on pathways and course offerings, enhancing connections and partnerships for the benefit of high school and college transition. Seeking feedback, ideas, and participation to further enhance dual credit programming.
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Presentation Transcript
Focused Assurance Visit Teresa Gallagher, Service Director Quality and Improvement Sancha Thomas, HOS for Strategic Safeguarding, Quality Assurance, Practice Improvement, Social Work Academy and Principal Social Worker Paul Joghee, HOS for Service Improvement
What does a focused assurance visit look like? As we have been graded as Requires Improvement, Ofsted will visit us on a yearly basis to be assured that progress is being made as we move forward to our next ILAC inspection. The Topic: The front door : but with particular focus on the quality of assessments for children. One of the area of development, identified in the ILAC inspection in 2022. Inspectors will still consider a range of evidence provided by us, including the Annex A child-level data lists, to develop their key lines of enquiry. They will select a small number of cases from a list of cases we have audited in the 6 months prior to the visit, and will look at practice in these cases in more detail with the allocated worker Fieldwork conducted over 2 days. Inspectors will seek to answer 3 questions: Has the quality and impact of practice been maintained? Are there any areas where the quality and impact of practice have improved? Are there any areas where the quality and impact of practice have deteriorated?
Outline timetable- Week 1 Notice period: Notice call on the Tuesday, Set up call, (Tuesday), Child level data and list of audited cases uploaded (Wednesday), Local Authority will share performance and management information (Wednesday). Then Inspectors will meet to evaluate all of the evidence before the onsite visit the following week. Week 3 Fieldwork: Team off-site evaluation (Monday), Fieldwork on- site Tuesday and Wednesday. Outcome will be shared on Wednesday afternoon.
What have we done so far to prepare? Independently chaired CIB all key partners are members. It was agreed that this would remain in place for the next 12 months to support our improvement journey from RI to good and beyond. Improvement Plan A new improvement plan has been agreed by the Childrens Improvement Board on the 31stMarch 2023. Work is underway on the plan. Ofsted evidence folders review and update initial review complete and tracker document produced. Update of Self Evaluation whole document reviewed alongside examples from other LAs that have recently had FAV. Tracker produced to map updates/required input/sign off. Need to ensure our response to Covid is woven through this. Draft updated version being completed. Communication Strategy/Plan staff info pack reviewed and being updated on basis of last 12 months activity. Comms to service users and partners reshaped. Logistics planning for both virtual and face to face visits underway, identification of rooms, IT support etc. Weekly Prep Session- Sessions are taking place with both Heads of Services and Managers with regards to the reviewing all areas that we be reviewed by Ofsted and to have an understanding of areas that need further development.
What do we need your help with, before and during the inspection? Prepare yourself or your staff for the inspection using the tools and information that will be shared with you: Developing staff skills in how to manage discussions with inspectors and showcase their best work and demonstrate their understanding of risk and safety; Supporting the coordination of rapid feedback from each interaction with inspectors; consistently championing and modelling our values and practice standards. Interface with Improvement Team so they can support you to identify the best up to date evidence we have of our progress Evidence chest Self evaluation
What you can do now to prepare? Follow up on management oversight and audit actions - For all of your cases that have been audited or there is management oversight for actions to be completed, check all the actions have been done and follow up on those that haven t before the start of the new year. Managers to add oversight to confirm that these have been done. Please make sure that your case summaries and chronologies have been reviewed and updated. our practice standards state the frequency that they are to be updated but it would be prudent housekeeping to ensure that all have been reviewed and updated regularly. Do you have a child or young person on our list of most at risk/most concern? - If yes please make sure that there is a completed and up to date risk assessment and risk management plan on the case file before the end of March if it is not there. Brevity of case recording - A few short bullet points with analysis and reflection is more effective and quicker than typing up lengthy pages of notes. This will help with Ofsted s mantra that if it isn t recorded then it hasn t happened. Do you know where to find our policies and procedures: It really important that you spend some time looking at our policies and procedures. https://www.proceduresonline.com/luton/childcare/index.html
Some areas of practice to consider Previously Ofsted identified that we had more do to in improving practice in the following areas: The quality of our assessments Think about the cases you have had over the last six months if any of these practice area were a feature, what examples of good practice can you think of you can share with the inspectors if asked? What examples are there in your current caseload that you may need to reflect on and discuss with you manager to see if they can be improved?
During the inspection - What to consider During the inspection: Identify a number of cases that you are proud of and want an inspector to see Know why you are working with your families and what outcomes you are trying to achieve. Always consider how you can demonstrate the positive impact of your work Due to the obstacles in your work that have emerged from COVID-19 restrictions, highlight how you have adapted to overcome these and created a positive impact. Use other professionals who are there to support you. We will let your team manager know the days that there is someone to support, so make sure that you know who and where they are and get them to join a conversation with an inspector if you feel that you need it.
Meeting with an inspector-Talking about cases Demonstrate the distance travelled so far on all of your cases by: Bringing the child alive. Include what the child has achieved, what they like and dislike, and how you are working with those factors to manage risks and bring good outcomes for the child. Consider those cases that haven t gone as you have expected. Choose wisely, ensure that this isn t where there has been drift or the child not seen, but ones with genuine difficulties that you are working to resolve. Evidence the progress and difference you are making for the child and family. Remember: The inspection is all about highlighting how we have developed an improved way of capturing activity, evidence its impact and demonstrate how you have adapted to obstacles presented by COVID-19.
Meeting with an inspector: Key points to remember 1. You can challenge an inspector. Do not be afraid to respectfully challenge an inspector if you feel that a statement that they are making is wrong or they have misunderstood something. It shows that you know your cases. But don t get into an argument with them! 2. Not sure of an answer or can t find the information Ofsted require? You can ask for support from your Manager whilst the inspector is still present. 3. Do not hand over any documentation to an Ofsted inspector directly If an inspector asks for a hard copy of a document, politely state that you will get a copy of the document to the inspector via Israr Siddique who will pass in to the lead inspector.
Meeting with an inspector: Debriefing After you have met the inspector, your manager will meet with you check out how you are and talk to you about what the inspector asked you about, this is to help us understand the key lines of enquiry that they are exploring. They will capture your feedback in a de-briefing template, which you will be provided with in advance so that you can start to think about the feedback you can provide. Completing the de-briefing form: 1. Flags any themes that inspectors are focusing on, so we can adapt where necessary. 2. Identifies any gaps in our approach can be rectified. 3. Will note any documents that the OFSTED inspector has requested, which Israr Siddique will then provide 4. Enables feedback from you on how the meeting went, so we can provide support to you where required.
Useful contacts for during the inspection Inspection Support Team Paul Joghee: Paul.Joghee@luton.gov.uk Practice Lead Sancha Thomas; Sancha.Thomas@luton.gov.uk Service Leads Teresa Gallagher: Teresa.Gallagher@luton.gov.uk Damian Elcock: Damian.Elcock@luton.gov.uk
