Fostering a Culture of Safety in Healthcare Settings
"Explore the importance of avoiding interruptions, reviewing checklists, and demonstrating resilience in healthcare environments through a video scenario. Learn valuable lessons on maintaining a safety culture and promoting quality care. Watch now!"
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Presentation Transcript
Fostering a culture of safety Video link : https://youtu.be/TLeHkU34_Ho
Summary of the scenario in the video Mr. and Mrs. Martin entered the dialysis unit for the dialysis treatment for Mr. Martin and there they met dialysis technician his name Sean. Mrs. Martin wants to finish on time , but Sean insisted to do everything right and not miss any important steps because any miss may leads to problems, Sean tries his best not to get distracted, and to be concentrate. Sean reviewed the checklist and didn t skip any step, because each step is important. During the procedure there was a great communication and teamwork between Sean and Ashly. At the end of the video unit manager visited Sean complaining about slow movement of the procedure, but Sean insisted to clean and make sure the dialysis is safe for the next patient.
Avoidance of interruptions and distractions One of the essential human factors principles to give full attention to the required task in order to promote the quality of health care and prevent adverse or unpleasant events. As we all noticed in the video that sean (Dialysis technician) has set a goal which is to make sure to do everything right and avoid misstep to achieve this goal he should clear off unnecessary distractions that could affect his performance. At this video Allison (charge nurse) interrupted sean in the middle of the procedure but he acted in a professional and respectful way by making the priority to the dialysis procedure rather than talking about a chart from yesterday which could be postponed. Unexpected situations can occur at any time and it s one of the challenges in the medical field as in our case when the arterial pressure alarm started sean neither panicked nor lit this influence the procedure. Its very important for medical practitioner to be flexible and be able to cope with different circumstances and challenges to minimize errors and complete tasks safely and efficiently.
Review checklists At this video Sean reviewed the checklist before doing the procedure to make sure every things is right and all the steps in order . He also didn t depend on his memory to do the procedure because he might forget something that will cause adverse or unpleasant events. So it is very important to routinely use checklist to increase the quality of health care .
Commitment to resilience As wee see in the video Dr.shown has tow patient , while he was trying to get off the patient from the machine the second patient mentoring screen showed an alarm so Dr.shown ask his colleague for help , then his colleague come and handle the alarm and trying to solve the conflict to give an optimal care and avoid any risk.
Maintaining a culture safety As we see in the vedio the patient had bleeding from fistula and the doctor clean that blood and change the equipment to reduce the risk of hepatitis . And we see that the doctor learned from the case they had it last week.
Lessons Learned Forming a connection with your patients is essential for optimal care. Communication and compassion with co-workers will make the work environment less stressful and more productive. Protocols should be strictly followed with no compromises.
Team members Abdulrahman Al-Rashed.(Leader) Fouad Bahgat. Faisal Al- Rubaie. Khaled Al-Tuwain. Khaled Al-Amri. TalalAl- Enezi . Ali Al- Nasser. Faisal Al-Qamizi. Saud Al-Houdali. Abdul mohsinAl-khalaf. Mohammed Baqais.
