Gaps & Needs Survey

Gaps & Needs Survey
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This survey conducted by the Housing and Homeless Coalition of Central New York in 2018 provides valuable data on gaps, needs, methodology, representativeness, demographics, previous residence trends, survey questions, meeting frequency with case managers, and satisfaction with housing, offering a comprehensive view of the region's housing challenges and support services.

  • Housing
  • Homeless
  • Central New York
  • Survey Data
  • Support Services

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  1. Gaps & Needs Survey Housing and Homeless Coalition of Central New York 2018

  2. Methodology Caseworkers from 10 agencies 118 participants in RRH and PSH programs. 50% Rapid Rehousing 50% Permanent Supportive housing

  3. Representativeness Convenience sample only given to clients whose appointments were in the target time frame.

  4. % Surveys Collected by Agency (n=118) 25% 17% 13% 12% 11% 8% 5% 4% 3% 2% The Salvation Army of the Syracuse Area Chadwick Residence Inc Liberty Resources Inc Oswego County Opportunities Inc. Cayuga/Seneca Community Action Agency Catholic Charities of Onondaga County Syracuse Behavioral Health Chapel House Inc. CNY Services ACR Health

  5. Demographics Respondent Race White 46% Black or African American 37% Multi-race 10% Percentage American Indian or Alaska 4% Asian 2% Native Hawaiian or Other 1% 0% 10% 20% 30% 40% 50% 60% 11% of respondents also identified as Hispanic or Latino

  6. Previous Residence RRH 78% 14% 9% Shelter Street Other PSH 86% 14% 0% 20% 40% 60% 80% 100%

  7. Survey Questions No Response No Yes Did the shelter or Street outreach staff explain all of the housing options available? 84% 12% 4% In your opinion were you housed quickly? 16% 83% 1% Do you feel like your case manager is meeting your needs? 86% 5% 8% 0% 20% 40% 60% 80% 100%

  8. Frequency of meetings with CM 56% Weekly 22% 22% Every other week 14% RRH 22% PSH Monthly 62% 0% Not at all 2% 0% 10% 20% 30% 40% 50% 60% 70%

  9. Satisfaction with apartment Not at all Satisfied Somewhat Satisfied Very Satisfied Overall 34% 61% 4% 3% RRH 29% 67% PSH 5% 39% 56% 0% 20% 40% 60% 80% 100%

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