Global Business Etiquette
Global business etiquette encompasses ethical and socially acceptable behavior in professional interactions across different cultures. It involves understanding subtle nuances, gestures, and practices to foster successful international business relationships. Proper etiquette demonstrates respect, builds trust, and enhances opportunities for collaboration and mutual appreciation. Awareness of cultural differences is crucial to avoid misunderstandings and promote effective communication and business dealings worldwide.
Download Presentation
Please find below an Image/Link to download the presentation.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.
You are allowed to download the files provided on this website for personal or commercial use, subject to the condition that they are used lawfully. All files are the property of their respective owners.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.
E N D
Presentation Transcript
Global Business Etiquette YOU MAY THINK YOU RE POLITE, BUT HOW MUCH DO YOU REALLY KNOW ABOUT GLOBAL BUSINESS ETIQUETTE?
Etiquette is Ethical and socially acceptable behavior regarding professional practice Action among the members of a profession in their dealings with each other
Etiquette isnt Recognized as one uniform set of standards around the globe For example, a hand gesture in one country may have the exact opposite meaning in another country Thumbs Up
Why is global etiquette important? International businesses Travel Success Appreciation Respect
Lets see how much you know!
1. In all but one of the following countries it is expected that you bring a gift to a business meeting. In which country is it not? A. China B. Japan C. Czech Republic D. Denmark E. Bolivia
2. In Saudi Arabia, which is considered a popular gesture of friendship between men? A. High-five B. Holding hands while walking C. Handshake D. Winking E. Hug or kiss on the cheek
3. In Great Britain, tapping your nose indicates that something is: A. Confidential B. Smelly C. Inappropriate D. Very important E. Incredible boring
4. Which of the following is/are associated with death and should not be given as gifts in the Chinese culture? A. Clocks B. Straw sandals C. Handkerchief D. Stork or crane E. All of the above
5. When treating a client to a business meal in China, the most appropriate tipping strategy would be: A. 15% B. The more the better C. 20% D. No tip at all E. 50%
6. When doing business in Iran, a woman should cover her: A. Mouth B. Feet C. Eyes D. Arms and legs E. Arms, legs, and hair
Etiquette in France Heritage and Culture World center for culture Proud of long history and roles in world affairs Protect and maintain their culture Language French If you don t speak French, you are expected to apologize Most businessmen/women speak English
Etiquette in France Communication Conversation is an art form Argument is considered entertaining Interruptions Complain that Americans lecture rather than converse Speak more softly Feel Americans are too loud Eye contact is frequent and intense
Etiquette in France Appearance Very conscientious of how they look Well-tailored and conservative attire Dark colors and patterns Avoid bright colors and glitzy jewelry Unprofessional to take off your jacket or loosen your tie
Etiquette in Brazil Appearance Pride themselves in their attire Executives wear 3 piece suits Office workers wear 2 piece suits Women are to dress conservatively Elegant and feminine ALWAYS have manicured nails Avoid wearing green and yellow together Colors of the Brazilian flag
Etiquette in Brazil Greetings Men shake hands and keep eye contact Friends hug and slap each others backs Women kiss on the cheek Start from left and alternate If a woman wants to shake hands with a man, she must initiate
Etiquette in Brazil Gift Giving Not required at first meeting Buy lunch or dinner Never give purple flowers Funerals Open gifts when they are received Dining Arrive 30 minutes late for a dinner invitation
Etiquette in Brazil Business Etiquette Meetings begin with casual chat Never start business talk before the host does Interruptions are acceptable Do not rush the relationship building time
Etiquette in India Appearance Formal Men suit and tie Women conservative dress or pantsuit Casual Men Tshirt and long pants Shorts only when exercising Women cover upper arms, chest, back, and legs at all times Leather is offensive
Etiquette in India Behavior Never touch someone s head Never point your feet at someone or touch someone with your feet Do not open a gift in the presence of the giver Business lunches are more popular than dinners Keep in mind, certain religions do not eat certain meats
Etiquette in India Communication English and Hindi Do not say thank you to your host at the end of a meal No is considered harsh Use non-verbal cues to show disagreement Working Practices Appreciate punctuality Business between 11 am and 4 pm Be patient with deadlines
Etiquette in India Do s and Don ts Do Wait for female business colleagues to initiate greeting Use titles when possible Don t Refuse food or drink offered during business meetings
Etiquette in Japan Appearance Dress to impress Men should wear dark, conservative suits Women should dress conservatively Low heels Minimal accessories No pants (offensive to men)
Etiquette in Japan Communication Customary greeting is a bow May receive a handshake Prefer not to use the word no Youtube video https://www.youtube.com/watch?v=Qd5Yblzaaqc
Etiquette in Japan Do s and Don ts Do Avoid the OK sign Arrive fashionable late Don t Point Blow your nose in public Pour your own drink Touch the opposite sex in public
