Guidance on Exceptional Payments Process

Guidance on Exceptional Payments Process
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This document provides detailed guidance on processing exceptional payments, including criteria for requesting, authorizing, and documenting such payments in compliance with financial regulations. It outlines the responsibilities of social workers, fostering workers, team managers, and assistant directors involved in the process.

  • Exceptional Payments
  • Financial Regulations
  • Social Work
  • Fostering
  • Workflow

Uploaded on Mar 21, 2025 | 0 Views


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  1. CONTROLLED CS Exceptional Payment Request V1.0 August 2020 Sarah Hill & Paula Lievesley MOSAIC Implementation Team CSMosaic@derbyshire.gov.uk

  2. Contents Contents 2. Visio of Workflow 3. Guidance on Exceptional Payments 6. Guidance on Workflow Step for Social Worker 7. Guidance on Workflow Step for Fostering Worker 9. Guidance on Workflow Step for Team Manager 11. Guidance on Workflow Step for Head of Service 13. Guidance on Workflow Step for Assistant Director

  3. Guidance around Exceptional Payments Guidance around Exceptional Payments Exceptional Payments differ from core payments and can include one off payments, top up monies to standard core payments or allowances and/or purchases for goods or services. It is essential that any exceptional payment requests sit within the financial procurement levels and regulations. The cumulative total therefore needs to be considered when determining authorisation levels with reference to the latest Derbyshire County Council s Financial Regulations. It is essential that you demonstrate why additional and/or exceptional payments are required above the core payment for the child. Spend to Save considerations need to be evidenced within the request if the exceptional payment enables longer term saving opportunities for the Council. The Supervising Social Worker recommendations need to be included if the exceptional payment relates to a foster carer or child placed with Local Authority foster carers. Discussions with relevant decision makers need to be held before the Workflow Step is completed and provisional agreements sought. Please alert the authorising manager by email when the workflow step is completed, and the relevant task sent, to ensure there is no delay when requests are made. Where exceptional payments are being considered as part of a child's final care plan the financial assessment of the carers is to be completed prior to the making of a Final Order so that this can be taken into account when considering any requests for exceptional payments.

  4. How to Use the Workflow Step How to Use the Workflow Step Social Worker 1. This workflow step needs to be opened on the Carer the payment is going to be made to. 2. On the Adult record, click Start and New and select CS Exceptional Payment Request . 3. Please read the Guidance Notes (within the Workflow Step and within this PowerPoint) prior to completing the Workflow Step. 4. Please complete all fields within the Workflow Step. 5. Payments will only be made monthly in exceptional circumstances. The usual frequency of payments is weekly. CONTROLLED V1.0 August 2020

  5. 6. When completing the Review Information, please identify which Area Team will be responsible for the review i.e. High Peak North Dales Children s Services. 7. Please send the initial 2 requests: Fostering Worker add comments and recommendations Team Manager Review Exceptional Payment and Confirm Decisions Fostering Worker The Fostering Worker who receives the request must firstly complete the request.

  6. The Fostering Worker must then complete the Fostering Worker Recommendations under the Worker Recommendations section. Once this has been filled out, the worker then must save and close.

  7. Team Manager On receiving the Request, the Team Manager must review the content of the form and complete the Team Manager Recommendation box and tick the verification box. The Team Manager must complete the Request

  8. If the Exceptional Payment is NOT agreed: The Team Manager should input a Next Action of Does Not Qualify for Payment and finish the Workflow Step. Please ensure the worker is aware of this. If the Exceptional Payment IS agreed: The Team Manager should sent the Head of Service Review Exceptional Payment and Confirm Decisions Request. The Manager should then Save and Close the Workflow Step.

  9. Head of Service On receiving the Request, the Head of Service must review the content of the form and complete the Head of Service Recommendation box and tick the verification box. 1. 2. 3. 4.

  10. If the Exceptional Payment is NOT agreed: The Head of Service should input a Next Action of Does Not Qualify for Payment and finish the Workflow Step. Please ensure the worker is aware of this. If the Exceptional Payment IS agreed: The Head of Service should send the Assistant Director Review Exceptional Payment and Confirm Decisions Request. The Head of Service should then Save and Close the Workflow Step.

  11. Assistant Director On receiving the Request, the Assistant Director must review the content of the form and complete the Assistant Director box and tick the verification box. 1. 2. 3. 4.

  12. If the Exceptional Payment is NOT agreed: The Assistant Director should input a Next Action of Does Not Qualify for Payment and finish the Workflow Step. Please ensure the worker is aware of this. If the Exceptional Payment IS agreed: The Assistant Director should input the Next Action Pass for Exceptional Payment to the CS Fostering Payments Team and finish the Workflow Step.

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