Hands-On Lab Exercises for Building Enterprise Apps with Salesforce Platform
Hands-on lab exercises offer an immersive experience in building enterprise apps using Salesforce platform. With no coding required, you'll learn to customize and combine services to support business processes. Explore CRM features, web-based access, and more to excel in leveraging technology for organizational success.
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Presentation Transcript
The Max Labs Overview/Startup
What are they? Individual hands-on lab exercises that give you the experience of building enterprise (organizationally-shared) apps in the cloud using a platform from industry-leader Salesforce Innovative lab design presents instructions as a story, told in blog postings by undergrad Marketing student named Max Salesforce platform provides services you customize and combine using clicks, not code to create systems that enable/support business processes
What do they include? Salesforce s powerful platform makes it easy to build high-level functionality with no coding Following Max s story, you ll build a database with apps for adding, accessing & analyzing the data to support the venture capital campaign of a Silicon Valley startup You ll also customize functional services within Saleforce s platform to automate business processes so the organization can scale to keep up with growth You ll get a chance to explore the social business features to leverage colleague s knowledge across the organization You ll explore Customer Relationship Management (CRM) features to enable virtual 1-to-1 customer service at scale You ll embed database triggers that take actions based on business rules you specify You ll build and implement web-based access to your database with automated features You ll get a brief behind-the-scenes tour of how HTML tells browsers how to render web pages & functions and how apps talk to each other over the web through Application Programming Interfaces (APIs)
Whats the point? Tech is key to enabling organizations to do what they do better/faster/smarter across all functional areas, e.g. Finance, Operations, HR, etc. so knowing how it works under the hood will benefit you, whatever your job may be You might want to build your own work app someday tools like Salesforce are making it easier everyday with clicks, not code etc. You will want to master the work apps you re given you can do that better when you get how they work inside & what data structures they re relying on You ll be better able to work with IT support to get across what you want/need to do your job if you get where they re coming from, what tech can do, what s hard/easy, etc. Bottom line: if you know tech well, you ll be able leverage it innovatively to excel at your job
Why Salesforce? This is not Salesforce training it s just a great, free platform for learning how to pull together functional services to deliver cloud-based systems products that enable/enhance business. That said, Salesforce exposure can help you get an interview and/or a job: High profile, Fortune 500, dominant player Forbes rated Most Innovative Company year after year Used by Amazon, Facebook, Toyota, Shazam, Fitbit, Coke, GM, American Express, Sony, GE, Verizon, Mattel, Intuit, ... See www.Maxzplace.com for more
How do they work? The labs are just PDFs of the blog postings where Max leads you thru what her experience and what she discovers, step-by-step They start with a Pre-lab reading (backstory) followed by 6 hands-on episodes They build on each other so do them in order They include instructions on how to get the free account from Salesforce The accounts are all cloud-based, like Gmail, so use any browser on any computer At the beginning of the 2nd lab, you install a component that costs $19.99 They take about 60-90 min/each Each one has 3-5 deliverables run the grader app to ensure that you get credit. Support is available via helpdesk & online Help FAQ at MaxzPlace.com, etc Max tells the steps but also explains her thoughts (the what & why) so you can experience it like you are her and you will learn without even trying!
Top 10 Tips for Success: 1. READ the Pre-lab first. (10 min to set up the whole experience.) 2. READ & FOLLOW every single instruction EXACTLY, in order. (You'll have no problems.) 3. READ the cover sheet BEFORE you start every lab. (3 min on what to learn & look out for.) 4. ALWAYS read the story part BETWEEN the instructions. (That tells you the what & why.) 5. Allow 60-90 min for each lab. (But you can stop, logout & resume later on any device w/login.) 6. DO NOT get the 30-day trial account from www.salesforce.com. (Just follow instructions in 1a.) 7. The Lab 1b instructions tell you EXACTLY how to pay the lab fee. (Just follow them them.) 8. If you re stuck, FIRST check the Help FAQ atMaxzPlace.com. (You can probably fix it yourself!) 9. BE SURE your name appears on everything you submit to show your progress. 10. DO NOT use Yahoo! for your Salesforce account email. (They don't play nice. Use Gmail, etc.)
Top 10 Reasons to Get Into Them: 1. They re how you earn credit (get your points!) 2. They re cheap (total cost < 4 lattes) 3. They re easy (anyone can do them just read & follow directions) 4. They re quick (about 1-1.5 hours each IF you read & follow directions) 5. They re fun (fresh story/blog format w/jokes included) 6. They re super-helpful (learn more useful stuff than you would ever imagine) 7. They ll help you pass the course (they intro the later material) 8. They ll help you get a job (IF you can explain what you did/learned) 9. They ll help you succeed in your job (IF you truly learned & apply it) 10. They'll help build your confidence in using professional IT tools, here, in your project, and in your career.
Top 4 Ways Things go Wrong: 1. Quickly skim the instructions to get done fast. (You'll mess up & take way longer to fix.) 2. Skip the Pre-lab reading to save 10 minutes. (The rest will make little sense.) 3. Skip the Pre-flight Checklists to save 2 minutes. (You'll have no idea what you're learning or why.) Skip the text in between the steps to save time. (You'll get the credit but learn next to nothing.) 4.
Whats Next? 1. Download the Pre-lab PDF Read the cover sheet at the top: Pre-lab LOs + details of how the rest will work Read the rest (5 blog postings, 10 min max!) 2. Download the Lab 1a PDF, Read the cover sheet at the top: Lab 1a LOs + deliverables + important setup info Read the rest (one blog posting), following Max s instructions nothing else needed (1.5 hr) 3. Download the Lab 1b PDF 1. Read the cover sheet . 2.
