Heating Repairs and Status Report Mar '23

report date 06 mar 23 n.w
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Stay up-to-date with the heating repairs status report from November to March, detailing completed repairs for Amey and VIVO across various regions. Check out the total homes serviced and durations without heating, with insights on delays and related causes.

  • Heating Repairs
  • Status Report
  • Home Services
  • Amey
  • VIVO

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  1. Report date: 06 Mar 23 Heating status report Nov Dec Jan Feb Mar Heating repairs completed Amey: 628 VIVO: 2562 Total: 3153 Amey: 837 VIVO: 3434 Total: 4271 Amey: 606 VIVO: 2932 Total: 3538 Amey: 413 VIVO: 2181 Total: 2594 Amey: tbc VIVO: 128 Total: Amey (North & Central) 19,263 homes in total Vivo (SE & SW) 28,631 homes in total TOTAL ALL REGIONS 47,894 homes in total Date Total without heating Of total <48hrs Of total Of total Total without heating Of total <48hrs Of total Of total Total without heating Of total <48hrs Of total Of total >48hrs but <5 days over 5 days >48hrs but <5 days over 5 days >48hrs but <5 days over 5 days Total Of which; delay due to contractor (resource / spares) Total Of which, delay due to contractor (resource / Total Of which; delay due to contractor (resource / spares) Total Of which, delay due to contractor (resource / Total Of which; delay due to contractor (resource / spares) Total Of which, delay due to contractor (resource / 48hrs to 5 days >5 days 48hrs to 5 days >5 days 48hrs to 5 days >5 days spares) spares) spares) 16/12 116 40 29 47 273 115 42 - 116 - 389 155 71 163 24/12 82 34 13 12 35 0 51 0 16 35 133 34 29 70 12 0 96 32 19 12 45 16 29/12 67 21 11 35 163 53 30 80 12 16 94 33 25 24 36 9 02/01 84 20 21 43 178 53 46 79 24 9 04/01 102 54 18 7 30 11 71 45 5 21 173 99 23 51 7 11 55 30 13 4 12 1 05/01 52 34 13 5 107 64 26 17 4 1 68 41 14 2 13 1 06/01 86 57 18 11 154 98 32 24 2 1 30 12 10 15 2 09/01 57 73 50 7 16 9 130 80 19 31 10 11 10/01 72 48 7 17 0 65 47 7 7 11 2 137 95 14 28 7 2 11/01 57 33 6 19 14 70 54 6 5 10 4 127 87 12 5 29 24 12/01 59 34 8 17 13 119 76 22 13 21 16 60 42 14 13 4 3 13/01 49 30 6 3 13 5 111 63 31 21 17 8 62 33 25 18 4 3 16/01 70 44 10 2 16 7 155 93 46 26 37 20 85 49 36 24 21 13 17/01 71 49 6 4 16 4 142 98 12 8 32 8 71 49 6 4 16 4

  2. Report date: 06 Mar 23 Heating status report Nov Dec Jan Feb Mar Heating repairs completed Amey: 628 VIVO: 2562 Total: 3153 Amey: 837 VIVO: 3434 Total: 4271 Amey: 606 VIVO: 2932 Total: 3538 Amey: 413 VIVO: 2181 Total: 2594 Amey: tbc VIVO: 128 Total: Amey (North & Central) 19,263 homes in total Vivo (SE & SW) 28,631 homes in total TOTAL ALL REGIONS 47,894 homes in total Date Total without heating Of total <48hrs Of total Of total Total without heating Of total <48hrs Of total Of total Total without heating Of total <48hrs Of total Of total >48hrs but <5 days over 5 days >48hrs but <5 days over 5 days >48hrs but <5 days over 5 days Total Of which; delay due to contractor (resource / spares) Total Of which, delay due to contractor (resource / Total Of which; delay due to contractor (resource / spares) Total Of which, delay due to contractor (resource / Total Of which; delay due to contractor (resource / spares) Total Of which, delay due to contractor (resource / 48hrs to 5 days >5 days 48hrs to 5 days >5 days 48hrs to 5 days >5 days spares) spares) spares) 18/01 69 53 4 1 12 6 82 69 3 1 10 2 151 2 8 122 7 22 75 53 17 3 5 1 19/01 84 66 4 3 14 7 159 119 21 19 6 8 78 58 17 6 3 0 20/01 58 52 2 1 4 2 136 110 19 7 7 2 94 58 24 20 12 4 23/01 73 41 21 1 11 2 167 99 45 23 21 6 88 73 8 1 7 2 24/01 79 40 27 1 12 1 167 113 35 19 2 3 82 67 6 1 9 1 25/01 46 23 15 0 8 0 128 90 21 17 1 1 82 63 12 8 7 1 26/01 57 39 8 0 10 0 139 102 20 17 1 65 43 16 7 6 0 27/01 42 29 6 2 7 3 107 72 22 13 9 3 30/01 57 26 20 0 11 0 133 76 47 18 13 10 0 73 38 21 13 0 31/01 47 26 10 0 11 0 98 62 23 11 13 1 145 88 33 11 24 1 01/02 36 20 6 0 10 0 74 48 17 6 9 0 110 68 23 6 19 0 02/02 36 21 5 0 10 0 64 30 24 16 10 0 100 51 29 16 20 0 03/02 41 28 4 3 9 4 55 37 12 1 6 1 96 65 16 4 15 5 06/02 47 27 13 11 7 4 61 35 18 10 8 0 108 62 31 21 15 4

  3. Report date: 06 Mar 23 Heating status report Nov Dec Jan Feb Mar Heating repairs completed Amey: 628 VIVO: 2562 Total: 3153 Amey: 837 VIVO: 3434 Total: 4271 Amey: 606 VIVO: 2932 Total: 3538 Amey: 413 VIVO: 2181 Total: 2594 Amey: tbc VIVO: 128 Total: Amey (North & Central) 19,263 homes in total Vivo (SE & SW) 28,631 homes in total TOTAL ALL REGIONS 47,894 homes in total Date Total without heating Of total <48hrs Of total Of total Total without heating Of total <48hrs Of total Of total Total without heating Of total <48hrs Of total Of total >48hrs but <5 days over 5 days >48hrs but <5 days over 5 days >48hrs but <5 days over 5 days Total Of which; delay due to contractor (resource / spares) Total Of which, delay due to contractor (resource / Total Of which; delay due to contractor (resource / spares) Total Of which, delay due to contractor (resource / Total Of which; delay due to contractor (resource / spares) Total Of which, delay due to contractor (resource / 48hrs to 5 days >5 days 48hrs to 5 days >5 days 48hrs to 5 days >5 days spares) spares) spares) 07/02 45 27 14 11 4 2 62 41 13 7 8 0 107 18 2 68 27 12 08/02 50 34 11 8 5 3 57 45 3 1 9 0 107 79 14 14 9 3 09/02 49 34 9 10 6 5 55 41 10 2 4 0 104 75 19 10 12 5 10/02 48 30 7 4 11 9 46 29 13 4 4 0 94 59 20 15 18 9 13/02 43 11 18 0 14 0 54 34 11 8 9 2 107 45 29 23 8 2 14/02 40 20 9 0 11 0 41 28 6 5 7 0 81 48 15 18 5 0 15/02 44 29 6 0 9 0 33 27 1 0 6 1 77 56 7 15 0 1 16/02 26 17 2 0 7 0 33 25 6 4 2 0 59 42 8 9 4 0 17/02 36 23 3 2 10 9 59 38 9 12 7 9 23 15 6 5 2 0 20/02 43 13 22 0 8 1 75 38 27 4 10 1 32 25 5 4 2 0 21/02 25 5 12 0 8 3 54 22 21 7 11 3 29 17 9 7 3 0 22/02 24 11 6 0 7 6 46 30 6 0 10 6 22 19 0 0 3 0 23/02 26 19 1 0 6 5 68 57 4 2 7 5 42 38 3 2 1 0 24/02 31 24 3 2 4 3 67 55 6 3 5 3 36 31 3 1 1 0

  4. Report date: 06 Mar 23 Heating status report Nov Dec Jan Feb Mar Heating repairs completed Amey: 628 VIVO: 2562 Total: 3153 Amey: 837 VIVO: 3434 Total: 4271 Amey: 606 VIVO: 2932 Total: 3538 Amey: 413 VIVO: 2181 Total: 2594 Amey: tbc VIVO: 128 Total: Amey (North & Central) 19,263 homes in total Vivo (SE & SW) 28,631 homes in total TOTAL ALL REGIONS 47,894 homes in total Date Total without heating Of total <48hrs Of total Of total Total without heating Of total <48hrs Of total Of total Total without heating Of total <48hrs Of total Of total >48hrs but <5 days over 5 days >48hrs but <5 days over 5 days >48hrs but <5 days over 5 days Total Of which; delay due to contractor (resource / spares) Total Of which, delay due to contractor (resource / Total Of which; delay due to contractor (resource / spares) Total Of which, delay due to contractor (resource / Total Of which; delay due to contractor (resource / spares) Total Of which, delay due to contractor (resource / 48hrs to 5 days >5 days 48hrs to 5 days >5 days 48hrs to 5 days >5 days spares) spares) spares) 27/02 38 19 16 0 3 3 63 54 8 3 1 0 101 3 3 73 24 4 28/02 38 19 13 0 6 4 68 53 13 4 2 0 106 72 26 8 4 4 01/03 28 20 4 0 4 3 51 40 9 6 2 0 79 60 13 6 6 3 02/03 38 19 16 0 3 3 56 35 17 12 4 0 94 54 33 7 12 3 03/03 38 24 4 1 10 8 42 24 13 8 5 0 80 48 17 15 9 8 06/03 40 20 14 0 6 0 70 50 12 6 8 1 110 70 26 14 6 1

  5. Report date: 06 Mar 23 Hot Water status report Amey (North & Central) 19,263 homes in total Vivo (SE & SW) 28,631 homes in total TOTAL ALL REGIONS 47,894 homes in total10 Date Total without hot water Of total <48hrs Of total Of total Total without hot water Of total <48hrs Of total Of total Total without hot water Of total <48hrs Of total Of total >48hrs but <5 days over 5 days >48hrs but <5 days over 5 days >48hrs but <5 days over 5 days Total Of which; delay due to contractor (resource / spares) Total Of which, delay due to contractor (resource / Total Of which; delay due to contractor (resource / spares) Total Of which, delay due to contractor (resource / Total Of which; delay due to contractor (resource / spares) Total Of which, delay due to contractor (resource / 48hrs to 5 days >5 days 48hrs to 5 days >5 days 48hrs to 5 days >5 days spares) spares) spares) 07/02 15 11 2 1 2 1 0 0 0 0 0 0 15 11 2 1 2 1 08/02 12 3 1 0 3 1 0 0 0 0 0 0 12 3 1 0 3 1 09/02 10 5 2 0 3 2 0 0 0 0 0 0 10 5 2 0 3 2 10/02 8 4 2 0 2 1 0 0 0 0 0 0 8 4 2 0 2 1 13/02 7 5 4 0 1 0 0 0 0 0 0 0 7 4 2 2 0 1 14/02 13 8 4 0 1 0 0 0 0 0 0 0 13 8 4 1 0 0 15/02 8 4 2 0 2 0 0 0 0 0 0 0 8 4 2 2 0 0 16/02 7 0 4 0 3 0 0 0 0 0 0 0 7 0 4 3 0 0 17/02 10 4 3 2 3 3 10 4 3 3 2 3 0 0 0 0 0 0 20/02 11 4 2 0 5 0 11 4 2 0 5 0 0 0 0 0 0 0 21/02 12 7 2 0 3 0 12 7 2 0 3 0 0 0 0 0 0 0 22/02 10 6 1 0 3 0 10 6 1 0 3 0 0 0 0 0 0 0 23/02 9 3 3 0 3 0 9 3 3 0 3 0 0 0 0 0 0 0 24/03 10 6 2 0 2 0 10 6 2 0 2 0 0 0 0 0 0 0

  6. Report date: 06 Mar 23 Hot Water status report Amey (North & Central) 19,263 homes in total Vivo (SE & SW) 28,631 homes in total TOTAL ALL REGIONS 47,894 homes in total10 Date Total without hot water Of total <48hrs Of total Of total Total without hot water Of total <48hrs Of total Of total Total without hot water Of total <48hrs Of total Of total >48hrs but <5 days over 5 days >48hrs but <5 days over 5 days >48hrs but <5 days over 5 days Total Of which; delay due to contractor (resource / spares) Total Of which, delay due to contractor (resource / Total Of which; delay due to contractor (resource / spares) Total Of which, delay due to contractor (resource / Total Of which; delay due to contractor (resource / spares) Total Of which, delay due to contractor (resource / 48hrs to 5 days >5 days 48hrs to 5 days >5 days 48hrs to 5 days >5 days spares) spares) spares) 27/02 12 3 7 0 2 0 0 0 0 0 0 0 13 3 7 0 2 0 28/02 9 4 2 0 3 0 0 0 0 0 0 0 9 4 2 0 3 0 01/03 6 3 1 0 2 0 0 0 0 0 0 0 6 3 1 0 2 0 02/03 6 1 2 0 3 0 0 0 0 0 0 0 6 1 2 0 3 0 03/03 8 4 1 0 3 1 0 0 0 0 0 0 8 4 1 3 0 1 06/03 6 1 2 0 3 0 0 0 0 0 0 0 6 1 2 3 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

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