Impact of Long Lines on Voter Confidence and Turnout in Elections

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Discover the detrimental effects of long lines on voter confidence and turnout in elections. Research shows how lengthy queues deter eligible voters from exercising their right due to inconvenience, leading to decreased confidence in the voting process. Learn how addressing queue management can enhance voter participation and trust in election outcomes.

  • Voting
  • Voter confidence
  • Long lines
  • Election administration
  • Queue management

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  1. Waiting in Line to Vote Charles Stewart III MIT For the Presidential Commission on Election Administration June 28, 2013

  2. Lines are costly Lines are not universal Queuing theory helps organize thinking about improvements Research on effective strategies is thin

  3. Long lines discourage voting Voting and Registration Supplement (VRS) of the Current Population Survey 500k eligible voters failed to vote because of inconvenient hours or polling place locations, or lines too long Cooperative Congressional Election Study (CCES) 730k non-voters due to long lines at the polls Survey of the Performance of American Elections (SPAE) 740k non-voters cite lines as a major factor

  4. Long lines discourage voting Voting and Registration Supplement (VRS) of the Current Population Survey 500k eligible voters failed to vote because of inconvenient hours or polling place locations, or lines too long Cooperative Congressional Election Study (CCES) 730k non-voters due to long lines at the polls Survey of the Performance of American Elections (SPAE) 740k non-voters cite lines as a major factor

  5. Long lines can reduce voter confidence Q: How confident are you that your vote was counted as intended?* Election day voters Early voters Waited 10 minutes or less Waited an hour or more Waited 10 minutes or less Waited an hour or more 68% 47% 69% 54% *% saying very confident Source: SPAE 2012

  6. Long lines can reduce voter confidence Q: How confident are you that votes in your county or town were counted as intended?* Election day voters Early voters Waited 10 minutes or less Waited an hour or more Waited 10 minutes or less Waited an hour or more 56% 32% 57% 48% *% saying very confident Source: SPAE 2012

  7. Long lines can reduce voter confidence Q: How confident are you that votes in your state were counted as intended?* Election day voters Early voters Waited 10 minutes or less Waited an hour or more Waited 10 minutes or less Waited an hour or more 46% 23% 43% 34% *% saying very confident Source: SPAE 2012

  8. Long lines can reduce voter confidence Q: How confident are you that votes nationwide were counted as intended?* Election day voters Early voters Waited 10 minutes or less Waited an hour or more Waited 10 minutes or less Waited an hour or more 24% 13% 23% 21% *% saying very confident Source: SPAE 2012

  9. Long lines can reduce voter confidence Q: How confident are you that your vote was counted as intended?* Respondent did not wait at all to vote Five states with shortest lines Five states with longest lines 63% 23% *% saying very confident Source: SPAE 2012

  10. Lines impose monetary costs 13.1 minutes average to vote 105.2 million in-person voters

  11. Lines impose monetary costs 13.1 minutes average to vote 105.2 million in-person voters 23 million hours waiting

  12. Lines impose monetary costs 13.1 minutes average to vote 105.2 million in-person voters 23 million hours waiting $23.67 average hourly earnings

  13. Lines impose monetary costs 13.1 minutes average to vote 105.2 million in-person voters 23 million hours waiting $23.67 average hourly earnings $544 million

  14. Basic Facts 2008 2012 Not at all 36.8% 37.3% Less than 10 minutes 27.6% 31.8% 10-30 minutes 19.0% 18.4% 31-60 minutes 10.3% 8.6% More than one hour 6.3% 3.9% Average (min.) 16.7 13.3 N 18,836 30,124 Source: CCES, 2008 and 2012

  15. Basic Facts 2008 2012 Not at all 36.8% 37.3% Less than 10 minutes 27.6% 31.8% 10-30 minutes 19.0% 18.4% 31-60 minutes 10.3% 8.6% More than one hour 6.3% 3.9% Average (min.) 16.7 13.3 N 18,836 30,124 110 minutes on average Source: CCES, 2008 and 2012

  16. Basic Facts 2008 2012 Not at all 36.8% 37.3% Less than 10 minutes 27.6% 31.8% 10-30 minutes 19.0% 18.4% 31-60 minutes 10.3% 8.6% More than one hour 6.3% 3.9% Average (min.) 16.7 13.3 N 18,836 30,124 31% of total time waiting Source: CCES, 2008 and 2012

  17. Geography of Waiting 40 Avg. minutes waiting to vote 30 20 10 0 VT SD ME DE NJ NM CT MA NV ID CO PA ND UT RI MO MT IL IN NC LA OK SC DC FL AK WY NE IA MN HI CA MS KY WI AZ AL OH NH KS WV TX NY AR TN GA MI VA MD Source: CCES and SPAE, 2012

  18. Geography of Waiting Source: CCES and SPAE, 2012

  19. Variation within States Source: CCES and SPAE, 2012

  20. Variation within Counties Source: Broward County SOE Web site

  21. Variation within Counties 14 min Source: Broward County SOE Web site

  22. Variation within Counties 14 min 157 min. Source: Broward County SOE Web site

  23. Variation within Counties 86 74 58 14 min 157 min. 65 44 48 77 88 26 61 51 61 100 Source: Broward County SOE Web site 128 46

  24. State-Level Persistence 50 40 MDFL 30 VA SC 20 MI OK GA LA AR TN NC IN NY IL WV TX MT MO KS RI 10 NH UT OH ND AL 2012 PA AZ 8 WICO ID MS NVKY 7 MA CTCA HI NJMN NM 6 IA 5 NEDE 4 ME WY SD 3 AK 2 VT 1 2 3 4 5 6 7 8 20 30 40 50 1 10 2008 Source: CCES and SPAE, 2012

  25. The Demography of Waiting Early voters = 18 minutes Election Day voters = 12 minutes Source: CCES, 2012

  26. The Demography of Waiting Race Avg. White 11.6 Black 23.3 Hispanic 18.7 Asian 15.4 Native American 13.3 Mixed 13.6 Other 13.3 Middle Eastern 11.7 Source: CCES and SPAE, 2012

  27. The Demography of Waiting 10 9.5 9.5 8 7.1 7.7 Black - White gap in minutes 6 5.0 4.7 4 2 0.8 0.8 0 No controls State County ZIP code Controls

  28. Queuing Theory

  29. Queuing Theory

  30. Queuing Theory Prescriptions Reduce the number of voters coming to the polling place Increase the number of service points Reduce average transition times .

  31. Queuing Theory Prescriptions Reduce the number of voters coming to the polling place Increase vote-by-mail Increase early in-person voting Make Election Day a holiday Increase the number of service points Increase the number of precincts Increase the number of poll workers Increase the number of machines Favor paper over DREs Reduce average transaction times Increase information to voters Increase the functionality of electronic poll books Decrease the length of ballots

  32. Queuing Theory Prescriptions Reduce the number of voters coming to the polling place Increase vote-by-mail Increase early in-person voting Make Election Day a holiday Increase the number of service points Increase the number of precincts Increase the number of poll workers Increase the number of machines Favor paper over DREs Reduce average transaction times Increase information to voters Increase the functionality of electronic poll books Decrease the length of ballots The empirical evidence suggests the opposite

  33. Queuing Theory Prescriptions Reduce the number of voters coming to the polling place Increase vote-by-mail Increase early in-person voting Make Election Day a holiday Increase the number of service points Increase the number of precincts Increase the number of poll workers Increase the number of machines Favor paper over DREs Reduce average transaction times Increase information to voters Increase the functionality of electronic poll books Decrease the length of ballots Mixed research evidence/ popular reform

  34. Queuing Theory Prescriptions Reduce the number of voters coming to the polling place Increase vote-by-mail Increase early in-person voting Make Election Day a holiday Increase the number of service points Increase the number of precincts Increase the number of poll workers Increase the number of machines Favor paper over DREs Reduce average transaction times Increase information to voters Increase the functionality of electronic poll books Decrease the length of ballots The trend has been the opposite

  35. Queuing Theory Prescriptions Reduce the number of voters coming to the polling place Increase vote-by-mail Increase early in-person voting Make Election Day a holiday Increase the number of service points Increase the number of precincts Increase the number of poll workers Increase the number of machines Favor paper over DREs Reduce average transaction times Increase information to voters Increase the functionality of electronic poll books Decrease the length of ballots Emerging literature on machine allocation

  36. Queuing Theory Prescriptions Reduce the number of voters coming to the polling place Increase vote-by-mail Increase early in-person voting Make Election Day a holiday Increase the number of service points Increase the number of precincts Increase the number of poll workers Increase the number of machines Favor paper over DREs Reduce average transaction times Increase information to voters Increase the functionality of electronic poll books Decrease the length of ballots Appears to be happening for other reasons

  37. Queuing Theory Prescriptions Reduce the number of voters coming to the polling place Increase vote-by-mail Increase early in-person voting Make Election Day a holiday Increase the number of service points Increase the number of precincts Increase the number of poll workers Increase the number of machines Favor paper over DREs Reduce average transaction times Increase information to voters Increase the functionality of electronic poll books Decrease the length of ballots 8-12 secs./item

  38. Conclusions No magic bullet, like 2000 Chronic and one-off events are likely different. Understand why states with similar demographics have wildly different line lengths (Calif. [7 min.] vs. Fla. [39 min.]) Support efforts to help local governments deal with normal challenges

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