Impactful Strategies for Enhanced Patient Care
Discover the significant impact of brief encounters in patient care, the invaluable role of CNS teams, and the benefits of continuity of care. Learn how small gestures can make a big difference in building trust and improving the patient experience.
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Presentation Transcript
The Big Impact of Brief Encounters Jo Chambers Patient Rep
CNS Teams Invaluable gift of time No judgement Not phased by anything Pull everything together across the multidisciplinary team
Continuity of care Helps all of the previous points happen more easily Build a relationship and build trust Build a better understanding of the patient as a person Continuation of conversations and monitoring Leads to significantly better experience of care
See me as a real person with a life outside of cancer Get my name right Ask how are you really feeling Explain what is going to happen Give back as much control as possible Build a relationship and build trust It s not just about getting chemo into people or operating on people. The small things matter they take very little time but they have a big impact.
