Implementation Guide for Moving to Hosted Services at Deerfield Public Library
Discover the step-by-step process of moving to hosted services at Deerfield Public Library, from making critical decisions to going live and testing. Learn about preparation, bundling, picking a date, and important considerations during the implementation phase to ensure a seamless transition. Get insights on dealing with two firewalls and handling potential issues post-implementation.
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Presentation Transcript
Moving to hosted Pam Skittino Deerfield Public Library pskittino@deerfieldlibrary.org WILIUG 2018
Moving to hosted Making the decision Bundling? Picking a date Preparation Going live Testing
Preparation Set realistic goals!
Preparation Set realistic goals! Expect downtime, plan for downtime
Preparation Set realistic goals! Expect downtime, plan for downtime Train, publicize, and notify Double check Sip2, PatronAPI, WAM, QuickClick, self-checks anything and everything in AALN (Limit Network Access) Domain name not IP addresses for access to Sierra (dpl-cata . not 52.14 )
Prepared! Offline circulation Extra staffing, lots of food
Going Live Now you re dealing with two firewalls: the one on the new server and the one in your library
which program and/or function (sierra, encore, something else) Your name The issue Response ellen Statistics self-=check and sorter all showing up as stat group zero pending Meg & AmyVG Encore Selecting "at the Library" still yields digital material results pending Tom w. B&T quick click not working IP not resolving Resolved Pam Skittino/Marin Midwest tapes Quick Click IP not resolving Resolved Pam new url not working internally catalog.deerfieldlibrary.org isn't working Resolved Ellen courtesy notices Resolved Pam Skittino Shoutbomb Files not sent Resolved Ellen Teleforms no accounts avaialble check database connection - callmanager sql, load next records syntax failed Resolved Pam PostgreSQL not connecting not connecting to server Resolved Pam Skittino Encore No results displaying after search Resolved Pam Skittino Sierra App not launching Resolved Pam Self-check/sorter SIP2 not connecting Resolved Pam Skittino shoutbomb Patron API not resolving host (9:01) Resolved Ellen WebManagement reports Does not connect to: http://172.16.1.15/iii/webrpt/app error message; ERR_CONNECTION_REFUSED Resolved Amy vG Encore Emailing of records and book carts doesn't send email Resolved Anne Encore Emails not coming in Resolved Meg Encore Emails not coming in Resolved Jacob Encore Can't export a record to email- was able to pull it up, but couldn't send Resolved Pam Skittino Sierra - authority control Blind headings not updating Resolved Anne Encore Using format shortcuts only works without "AND" in front (example in note) Ticket opened Kary Encore Reviews not showing up in record - content cafe - Extras section Resolved
Ongoing support For the first two weeks after your migration you will have help from your engineer. Ours was super responsive!
