Implementing Accessible Information Standard in Community
The Accessible Information Standard (AIS) ensures clear, accurate, and evidence-based information for all individuals, particularly those with disabilities. Rigorous assessments and monitoring processes guarantee information accessibility and communication support. Learn more about the AIS implementation in the first community, including the 5-step process of identifying, recording, flagging, sharing, and acting on communication needs. Team meetings, E&D toolkits, and resources play a crucial role in preparing for the launch. Discover guidance and resources to effectively implement the AIS in your organization.
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Presentation Transcript
Accessible Information Standard Implementation in First Community
The Information Standard NHS England Certification Programme Produce evidenced based information for the public Rigorous assessment to check that the information they produce is clear, accurate, balanced, evidence-based and up-to-date. Internally monitored through the Clinical Practice Group and The Information Standard Toolkit
Accessible Information Standard Equality and Diversity Act 2010 Health and Social Care Act 2012 Applies to all organisations that provide NHS service or adult social care Tells organisations how they should make sure that disabled patients receive information in formats that they can understand and receive appropriate support to help them to communicate.
AIS 5 Steps Identify Record Flag Share Meet
Process Ask: Identify/find out if an individual has any communication/information needs (relating to a disability or sensory loss) and if so, what they are Record: record those needs in a clear, unambiguous and standardised way in electronic and/or paper based record/administrative systems/documents. Alert/flag/highlight: ensure that recorded needs are highly visible whenever the individuals record is accessed, and prompt for action. Share: include information about individuals information/communication needs as part of existing data sharing processes (and following existing information governance framework) Act: take steps to ensure that individuals receive information which they can access and understand, and receive communication support if they need it.
Implementation in First Community Guidance to be published April Get ready Launch July Team meetings (as required) Drop in sessions E&D toolkit Quick Resources websites, numbers etc. + NHS E materials TBC (e-learning, guides, policy template, communications passport, 1st registration forms etc)
Where can I find out more? https://www.england.nhs.uk/ourwork/patients/acce ssibleinfo-2/ Standard Specification Standard Implementation Guidance Standard Implementation Plan FCHC The Information Standard Toolkit AIS Implementation Guidance H:\FCHC Corporate Style & Branding\The Information Standard\Accessible Information Standard FCHC staff intranet
Paper records how to record Have you asked the patient if they have any information and/or communication needs? YES/NO .DATE / / If yes record (be specific) and add: *** this person has a communication and/or information need *** (highlighted at top of record in yellow highlighter)
Other advice Accessible Information : Implementation Guidance (see NHS England website) Adding text to written info Telephone Conversation Questions you can ask pg 18 pg 21 pg 22
