Improving Armed Forces Healthcare Services for Veterans and Families
The initiative led by NHS Somerset focuses on providing safe, high-quality care for serving personnel and their families, supporting veterans' mental health, and addressing inequalities in healthcare access. The project aims to enhance services through data, technology, research, and innovation, with a strong emphasis on community engagement and partnership development. By establishing Armed Forces hubs, linking with professionals and local bases, and improving data accuracy, the project seeks to continuously evolve and innovate in delivering healthcare services to the Armed Forces community.
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Presentation Transcript
NHS Somerset - An ICB Perspective Teri Underwood Armed Forces Project Lead
The post-lunch slot!
My Remit Commission safe, high-quality care for serving personnel and their families. Support families, carers, children and young people in the AF Community. Help the transition from the AF to civilian life. Identify and support Armed Forces veterans. Improve veterans and their families mental health. Support veterans in the criminal justice system Identify and address inequalities in access to healthcare. Use data and technology to improve services. Drive research and innovation in Armed Forces healthcare. Have a one-year contract Deliver the 9 Commitments Simple!
Sign the AF Covenant and participate in the Employer Recognition Scheme. Ensure our HR policies were supportive of the whole AF Community. Were we attracting Veterans and AF families to work for us Join Step Into Health Set up a staff network Training modules to raise awareness Spreading the AF word Getting our own house in order
Engagement we need to hear from What was working? Serving Veterans What wasn t working? Families Children What could we do better? Are we hearing from those vulnerable, under-represented groups? Professionals
Looking at County geography and demographics we opted for two hubs. Looked for partners already in the Armed Forces space Identity is very different one rural, one urban but both with a passion. Had infrastructure and space, what they needed was manpower. Provision of an Armed Forces Link Worker in each hub. They will be a repository of knowledge and will link in with professionals, serving personnel, AF bases and the AF Community locally. Armed Forces Hubs
Partnerships and Development Partnership Strategic Forum Working with the Council and the Acute hospitals. Working with GP Practices Armed Forces Aware Linking in with the local Armed Forces bases Improving quality and accuracy of data. Using this to inform future planning and commissioning of appropriate service e.g. audiology. Have established pathways and protocols Be innovative! Keep evolving
Thank You Any Questions? teri.underwood@nhs.netteri.underwood@nhs.net Tel: 01935 385153
