
Improving Critical Incident Reporting in Human Resources Monitoring
Enhance your critical incident reporting with tips for accuracy and compliance. Discover areas for improvement and why precise reporting is crucial. Explore program types and data on emergency hospitalization incidents.
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Presentation Transcript
Department of Human Department of Human Resources Resources Office of Licensing and Monitoring Office of Licensing and Monitoring April 24, 2015 April 24, 2015 1
Critical Incident Reporting Providers overall reporting of critical incidents has greatly improved. State wide accuracy 83%. Examples of areas that were improved: Knowing what to report Discontinued identifying the foster care agency (RCC, ILP, TFC) as the placing agency. Documenting the who what when and why in the narrative of the incident report. Submitting incident report without errors. 2
Critical Incident Reporting The following are areas that continue to require improvement. The Youth in Placement s name should be listed as first name, last initial onlyto ensure the child s confidentiality as required by COMAR Attention to detail Not checking the police involvement box Missing zip codes on addresses 48 Hour reporting Incorrect agency type 3
Critical Incident Reporting Why reporting critical incidents are so important? 4
Critical Incident Reporting Program Type AWOL 2010 2011 2012 2013 2014 2015 ILP 48 48 77 54 65 16 RCC 617 482 675 693 803 188 TFC 845 733 1239 1093 1248 376 DDA 0 0 1 1 0 1 TGH 27 11 13 32 48 25 TOTAL 1537 1274 2005 1873 2164 606 5
Critical Incident Reporting AWOL (2010-15) 1400 1200 1000 800 ILP RCC 600 TFC DDA & TGH 400 200 0 2010 2011 2012 2013 2014 2015 AWOL 6
Critical Incident Reporting Emergency Hospitalization - Psychiatric Program Site 2010 2011 2012 2013 2014 2015 ILP 7 6 6 3 10 2 RCC 83 56 52 77 71 23 TFC 119 129 191 222 211 58 DDA 0 0 1 0 3 4 TGH 3 7 6 11 8 3 TOTAL 212 198 256 313 303 90 7
Critical Incident Reporting Emergency Hospitalization - Psychiatric (2010-15) 250 200 150 ILP RCC TFC 100 DDA & TGH 50 0 2010 2011 2012 2013 2014 2015 Emergency Hospitalization - Psychiatric 8
Critical Incident Reporting Program Site Arrest/Incarceration of Youth 2010 2011 2012 2013 2014 2015 ILP 9 7 10 13 23 7 RCC 52 35 68 64 54 11 TFC 89 60 102 113 111 38 DDA 0 0 0 0 0 0 TGH 4 0 1 1 3 0 TOTAL 154 102 181 191 191 56 9
Critical Incident Reporting Arrest/Incarceration of Youth (2010-15) 120 100 80 ILP 60 RCC TFC DDA & TGH 40 20 0 2010 2011 2012 2013 2014 2015 Arrest/Incarceration of Youth 10
Critical Incident Reporting Program Site Assault on Foster Parent/Staff 2010 2011 2012 2013 2014 2015 ILP 1 2 2 0 3 0 RCC 268 276 400 217 211 54 TFC 72 40 61 63 64 29 DDA 0 0 2 0 1 1 TGH 6 2 5 8 14 5 TOTAL 347 320 470 288 293 89 11
Critical Incident Reporting Assault on Foster Parent/Staff (2010-15) 450 400 350 300 250 ILP RCC 200 TFC DDA & TGH 150 100 50 0 2010 2011 2012 2013 2014 2015 Assault on Foster Parent/Staff 12
Critical Incident Reporting Program Site Assault Youth on Youth 2010 2011 2012 2013 2014 2015 ILP 8 4 8 11 7 6 RCC 197 225 302 197 203 83 TFC 128 98 83 122 119 64 DDA 0 0 1 0 2 0 TGH 12 3 6 16 16 5 TOTAL 345 330 400 346 347 158 13
Critical Incident Reporting Assault Youth on Youth (2010-15) 350 300 250 200 ILP RCC 150 TFC DDA & TGH 100 50 0 2010 2011 2012 2013 2014 2015 Assault Youth on Youth 14