
Innovative Approaches in Quality Frameworks for Social Services Workshop
Explore innovative methods to define and measure quality in social services at the Workshop 9 led by speakers from renowned institutions. Participate in a fishbowl discussion and gain insights for improving service quality and impact in your specific context. Join the engaging sessions and vibrant discussions to enhance the quality of social services.
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Presentation Transcript
Workshop 9: Innovative approaches in quality frameworks for social services Renaud Scheuer EASPD #QualitySocialServices
Quality Frameworks What are examples of innovative methods to define and measure quality? How can these tools help service providers to improve their services? How do these tools relate to your particular context (region, sector, etc)? #QualitySocialServices
Speakers Johannes Sch dler (University of Siegen, Germany/EURECO) Jan i ka (University of Minnesota, USA, and Charles University, Czechia) Dr Alistair De Gaetano (Office of Disability Issues, Malta) #QualitySocialServices
Fishbowl discussion Participatory approach for workshops. Outer circle to listen Inner circle to speak Max 3 minutes Free up chairs for other participants #QualitySocialServices
Fishbowl discussion 9:35: First presentation (Johannes Sch dler) 10:05 Second presentation (Jan i ka) 10:35 Third presentation (Alistair De Gaetano) 11:00 Conclusions #QualitySocialServices
Thank you! Next: 11h00-11h30: coffee break 11h30-13h00: workshops #QualitySocialServices