Innovative Mental Health Services by Penumbra: A Journey of Recovery

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Penumbra, a leading provider of community mental health services, focuses on innovative recovery-focused care. Their transformative approach emphasizes personal well-being and positive outcomes, addressing various factors affecting mental health. Through a comprehensive framework for measuring recovery, Penumbra has validated their methods with notable results, showcasing their commitment to improving lives and promoting overall well-being.

  • Penumbra
  • Mental Health
  • Recovery Journey
  • Well-being
  • Innovative Services

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  1. Answering the so what question Nigel Henderson, Chief Executive, Penumbra

  2. About Penumbra Started in 1985 Significant provider of community mental health services 400+ staff 1600+ people using our services each week Innovative Recovery focused Person centred

  3. Transformations Services Service Care Worker Coach/Mentor Patient Active Citizen Outputs Outcomes Maintenance Recovery

  4. Recovery Recovery isn t waiting for the storm to pass . It s to dance in the rain .. learning

  5. Focus on wellbeing +ve Wellbeing -ve +ve Mental Health -ve

  6. Our journey Created a framework Explored how we might measure personal recovery Tested and retested various prototypes with people we support Set up a KTP with Abertay University Gradually refined, researched and developed I.ROC between 2010-2012 Began our digital journey in 2015

  7. Factors Affecting Wellbeing Early Life: {Genetics, Experiences, Trauma, Education} Mental Health: {Illness, Confidence, Resourcefulness, Connectedness, Hopefulness,} Physical Health: {Illness, Pain, Diet, Addiction, Fitness} Situation: {Home, Personal Safety, Poverty, Debt, Inequality, Opportunity, Gender}

  8. Framework for Wellbeing

  9. Measuring Recovery 4 areas of HOPE 6 point scale picture of recovery 12 indicators of wellbeing

  10. Testing process Test Method Relevant Literature Review. Comprehensive Literature Review and Focus Groups. Valid Study by Abertay University and published results. Reliable Study by Abertay University and published results.

  11. Validation Results 250 200 4 0 BASIS-32 Scoring RAS Score 150 1 I.ROC 6 100 140 r = 0.7 p < 0.001 50 120 0 BASIS Score 100 10 20 30 40 50 60 70 80 I.ROC Score 80 1 5 RAS 60 Scoring 40 r = -0.55 p < 0.001 1 I.ROC 6 20 0 10 20 30 40 50 60 70 80 I.ROC Score

  12. Questionnaire Preference Questionnaire Preference 70 60 Number of participants 50 40 30 20 10 0 i-ROC I.ROC RAS BASIS-32 Questionnaire

  13. Review Frequency Change in scores over time * p <0.05 *

  14. I.ROC

  15. I.ROC in Penumbra Now in use across relevant Penumbra services Over 12,000 people have used I.ROC in Penumbra since 2012 Offers a dynamic personal outcomes focused process for staff and the people we support Data gathered enables us to focus on particular areas for service development

  16. Going digital with I.ROC Wellbeing

  17. I.ROC Client Management

  18. I.ROC Client Management

  19. I.ROC Digital

  20. I.ROC Reports

  21. I.ROC Reports

  22. Measuring Impact 5. 3.75 Mean Indicator Value Baseline Final 2.5 1.25 0. Mental Health Physical Health Personal Network I.ROC Indicator Participation & Control

  23. Variables Average baseline I.ROC scores across different age groups 46.5 45. 43.5 Mean Total Score 42. 40.5 39. 37.5 36. YP 20-29 30-39 40-49 Age Group 50-59 60-69 70+

  24. Demonstrating Impact Change in scores: baseline - current 0.9 0.8 0.7 Mean change in indicator score 0.6 0.5 0.4 0.3 0.2 0.1 0 Mental Health Life Skills Safety & Comfort Physical Health Exercise & Activity Purpose & Direction I.ROC Indicator Personal Network Social Network Valuing Myself Participation & Control Self Hope For The Future Management

  25. www.irocwellbeing.com For the person who wants to: Identify factors that impact own wellbeing Define personal outcomes Shape and manage own recovery Develop strategies of self-management For the Practitioner who wants to have Clarity of purpose Support tools and resources Confidence of approach Ability to measure distance travelled of person

  26. The benefits of using I.ROCwellbeing are: A secure and reliable system to store detailed personal, demographic and recovery data for each client in one place. Access the system securely anywhere, on almost any device, PC, tablet and smartphone. Easy for practitioners to update client records and upload further documents to the account. Complete I ROCs online or via mobile APP (online or offline).

  27. benefits cont/ Access HOPE Toolkit and recovery resources online. Generate comprehensive client, service and organisation outcome reports quickly and easily. Access comprehensive eLearning modules about I ROC wellbeing and recovery approach. Create unlimited accounts per service - with unlimited storage.

  28. Whos using I.ROCwellbeing People in:UK USA Australia Netherlands Belgium Spain Chile

  29. And. Work/research underway with new partners in: Finland Australia Netherlands Czech Republic China

  30. Settings where I.ROC is in use Hospital wards Forensic unit Rehabilitation units Step down services ARBD services Ex-offender services Community services Recovery Colleges Supported Housing

  31. New developments Y.ROC eLearning modules Extended HOPE toolkit

  32. Contact Details Nigel Henderson e:nigel.henderson@penumbra.org.uk twitter: @sogalo

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