Insight into Metalib User Survey 2013 at Swansea University

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Explore the results and impact of the 2013 Metalib User Survey conducted at Swansea University, shedding light on Metalib's future from a customer perspective. Delve into the survey creation process, objectives, and the vibrant community at Swansea. Uncover the influence of Metalib through customer viewpoints and future planning considerations.

  • Survey
  • Metalib
  • Swansea University
  • Customer Perspective
  • Future Planning

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  1. Metalib dead or alive? Results of the 2013 Metalib User Survey Andrew Brown www.swansea.ac.uk

  2. Brief introduction Daddy works around the corner, on the beach, and in the University and he helps students to find books Daddy works in the library with computers www.swansea.ac.uk

  3. An unrivalled location www.swansea.ac.uk

  4. Swansea the city by the sea Population: 229,100 Rich industrial and maritime heritage Vibrant cultural scene 4 Green Flag parks 5 Blue Flag beaches Fifth safest places to live and study (2009 Complete University Guide) The Gower Peninsula the UK s first Area of Outstanding Natural Beauty The Brecon Beacons www.swansea.ac.uk

  5. The UKs first campus university www.swansea.ac.uk

  6. Our community 2,510 staff 15,921 students 13,759 undergraduates 2,162 postgraduates Swansea delivers courses at 87 venues in the region Swansea was the first Fairtrade university in Wales. www.swansea.ac.uk

  7. Aims Provide and overview of the Metalib user survey and its results Use the survey to initiate a short debate about Metalib and its future from a customer perspective www.swansea.ac.uk

  8. Objectives By the end of the session I hope that you will; Understand the survey and its results Have a view as a customer on the future of Metalib which will assist your future planning www.swansea.ac.uk

  9. Creation of the survey Discussed by IGeLU Primo/Metalib Product Working Group (PWG) initially early in 2013 Survey drafted using Survey Monkey and circulated around IGeLU and ELUNA PWGs in Spring 2013 Distributed 15th May 2013 Deadline for survey extended and closed Friday 21st June 2013 Exactly one hundred responses www.swansea.ac.uk

  10. Question 1 Not optional Your institution or organization name Anonymity chosen by some Of value in following up responses www.swansea.ac.uk

  11. Question 2 (Part 1) As a metalib customer, how do you currently provide access to remote searching? Select more than one answer if required. 57% Metalib Classic 22% MetaLib+ 45% Metalib via Primo 18% Another interface www.swansea.ac.uk

  12. Question 2 (Part 2) Why do you use the interfaces of the above mentioned products? Practicality Usability Flexibility Consolidation www.swansea.ac.uk

  13. Question 3 (Part 1) 48.9% No plans to change 4.5% Moving to MetaLib+ 12.5% MetaLib via Primo 6.8% Moving to Primo without MetaLib 27.3% Other plans Our current plans with MetaLib are... www.swansea.ac.uk

  14. Question 3 (Part 2) What are your reasons for your choice? No plans Stability Economics Happy! Other plans Service Review Retire MetaLib www.swansea.ac.uk

  15. Question 4 Some issues Never used Classic interface No issues If you are only using the MetaLib 'classic' interface, please go to question 5. What MetaLib features from the 'classic' interface are missing from your current interface? www.swansea.ac.uk

  16. Question 5 26.5% Remain as standalone 73.5% Be integrated into Alma at some point How do you see MetaLib back office being managed in the future? www.swansea.ac.uk

  17. Question 6 Indexes What do you see as the future of remote search? Federated search, primo central index or something else? Hybrid Back seat for Federated Search www.swansea.ac.uk

  18. Question 7 Support issues Development of ExLibris federated search Product knowledge Thanks Finally, do you have any general comments or feedback? www.swansea.ac.uk

  19. High noon for Metalib? Is MetaLib coming to the end of its useful life or does it have a future? www.swansea.ac.uk

  20. Alas, poor MetaLib! I knew him Switched off Cancelled Replaced www.swansea.ac.uk

  21. Long live MetaLib! New life in new interfaces Aggregated indexes still developing www.swansea.ac.uk

  22. Thanks and questions Andrew Brown Swansea University a.t.brown@swansea.ac.uk Twitter: @brownatwork Former Swansea University student Alun-Wyn Jones, Wales International rugby www.swansea.ac.uk

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