Insights from GO User Advocacy Report 2008-09
Uncover valuable insights from the GO User Advocacy Report 2008-09, including helpdesk queries, response times, distribution of query types, and updates on the GO News Feed and other web projects. Stay informed on the latest developments in user advocacy and support efforts within the gene ontology community.
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Presentation Transcript
GO User Advocacy 2008-09 Report
User Advocacy GO helpdesk NEW! GO news feed Website
Number of helpdesk queries 2008-09 60 50 40 30 20 10 0
Response time for helpdesk queries 2008-09 (days) 1.2 1 0.8 0.6 0.4 0.2 0 Oct-04 Nov-04 Dec-04 Jan-05 Feb-05
Distribution of GO help query types 100% 90% 80% 70% errors/bugs 60% ontology (slims, relations, structure) technical (DB, scripts, OWL, file formats) 50% tools (3rd party, looking for) AmiGO 40% annotation (evidence codes, id mapping) 30% 20% 10% 0% Oct-04 Nov-04 Dec-04 Jan-05 Feb-05
GO News Feed Newsletter discontinued on advice of SAP Will be replaced by a continuous news feed Uses Drupal platform Features include RSS, Twitter Developed by Seth and the news WG Demo
GO News Feed News items are added by all GOC members Checked over and published by news group News group will also periodically commission extra, in-depth news pieces focus on articles, tutorials, gene of the quarter
Other Webby Re-write of Wikipedia Gene Ontology page (Amelia) And look, she even got a special award from Wikipedia! http://en.wikipedia.org/wiki/User_talk:Girlwithglasses Tools page revamp ongoing Documentation revamp ongoing
