Insights from SunGuide Software Users Group Meeting

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Discover the key discussions and enhancements proposed during the SunGuide Software Users Group Meeting held on February 24, 2022. Topics include corrected availability functionalities, response plans for wrong-way drivers, and advancements in contact sections within SunGuide. Engage in insightful conversations and stay up-to-date with the latest developments in SunGuide software.

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SunGuide Software Users Group Meeting February 24, 2022 1

WELCOME ATTENDEE ROLL CALL SunGuide Software Users Group 2

SG-6189 TPS - Send Corrected Availability Tucker Brown SunGuide Software Users Group 3 2/24/2022

Current Behavior and Enhancement o Current Behavior TPS area Corrected Availability is available on all areas. User who modified the count is not logged. o Enhancement Allow the administrator to select a flag on each area to allow sending Corrected Availability. Archive the username of the user who changes Corrected Availability. 2/24/2022 4 SunGuide Software Users Group

QUESTIONS? COMMENTS? SUPPORT? SunGuide Software Users Group 2/24/2022 5

SG-5682 Wrong Way Driver response plan's location Tucker Brown SunGuide Software Users Group 6 2/24/2022

Current Behavior o WWD events are treated as an area event for emails in response plans, with no specific location. 2/24/2022 7 SunGuide Software Users Group

Enhancement o Move WWD to the location-specific event types. o Location will be added to the response plan email. 2/24/2022 8 SunGuide Software Users Group

QUESTIONS? COMMENTS? SUPPORT? SunGuide Software Users Group 2/24/2022 9

SG-6193 Enhance the Contact section in SunGuide Tucker Brown SunGuide Software Users Group 10 2/24/2022

Current Behavior and Enhancement o Current Behavior Contacts in the Event Details dialog allow selection of an agency, but not a specific contact. o Enhancement Allow selection of a stored contact. Continue to allow manually typed contacts. Would be the same as the Responders grid. 2/24/2022 11 SunGuide Software Users Group

QUESTIONS? COMMENTS? SUPPORT? SunGuide Software Users Group 2/24/2022 12

SG-6201 Add EM audit events to DAR XML feed Tucker Brown SunGuide Software Users Group 13 2/24/2022

Current Behavior and Enhancement o Current Behavior Event updates are sent through the DAR interface to RITIS and other 3rd parties. Once the event is closed and no longer in cache, changes (audits) are not sent through the DAR interface. o Enhancement Add a subscription to the system to receive updates based on event audits. Would NOT go out to everyone, only users that need it. Map would not get these, as it would not be needed. 2/24/2022 14 SunGuide Software Users Group