Insights from WVC EMP College Survey Results and Student Preferences

WVC EMP College Survey Results December 3, 2020

Discussion Questions What was the biggest surprise to you in these results? What were your most compelling take-aways from these results? 1

Respondent Breakdown How would you describe yourself? (Select all that apply) 600 Students 783 493 500 Faculty (FT) 90 400 Faculty (PT) 30 272 300 205 200 Classified (FT) 51 80 100 38 22 20 Classified (PT) 12 0 American Indian or Alaska Native Native Hawaiian or other Pacific Islander Black or African American Another race or races (please specify) Hispanic or Latinx Asian or Asian American White or Caucasian Admin/Managers 21 TOTAL 987 2 Question

Please finish this sentence: West Valley College stands out from other colleges because... (There were more than 800 responses) 3

Student Questions 4

How would you prefer to attend classes during shelter-in-place (COVID)? (check all that apply) How would you prefer to attend classes when shelter-in-place is lifted? (check all that apply) Combination of synchronous and asynchronous meetings where students have the option to attend, but also have the flexibility to watch a recorded version on their own schedule 351 On campus, in a classroom or laboratory 430 Combination of synchronous and asynchronous meetings where students have the option to attend, but also have the flexibility to watch a recorded version on their own schedule 346 Synchronous (live) class meetings, meaning a set time to connect online each week and hold a class session for all students at the same time 310 Synchronous (live) class meetings, meaning a set time to connect online each week and hold a class session for all students at the same time 205 Asynchronous (recorded) class meetings, meaning lectures and updates are recorded, and made available for students to watch on their own schedule 219 Asynchronous (recorded) class meetings, meaning lectures and updates are recorded, and made available for students to watch on their own schedule 165 29 Other (please specify) 35 Other (please specify) 0 100 200 300 400 500 0 100 200 300 400 500 5 Question

Please indicate when you would prefer to take classes? (Check all that apply) When do you prefer to start classing in the morning? 426 450 60% 398 51.6% 400 50% 350 40% 300 250 250 30% 21.4% 200 20% 150 10.7% 10.3% 75 6.1% 100 10% 23 50 0% 0 7:30 AM 8:00 AM 8:30 AM 9:00 AM I don't take morning classes. Morning (7AM - noon) Afternoon (12-4:30 PM) Evenings (4:30 or later) Weekends Other (please specify) When do you prefer to start classes in the evening? 36.3% 40% 35% 30% 20.9% 25% 20% 15.4% 15% 9.4% 7.4% 10% 4.6% 3.5% 2.4% 5% 0% 4:30 PM 5:00 PM 5:30 PM 6:00 PM 6:30 PM 7:00 PM 8:00 PM I don't take evening classes 7 Question

For how many semesters have you been a student at West Valley College? 40% 38.0% 35% 29.2% 30% 25% 21.1% 20% 15% 10% 6.7% 3.6% 5% 1.5% 0% This is my first semeter 2-3 4-6 7-10 semesters 11-20 semesters More than 20 semesters semesters semesters 8 Question

How difficult is it to get into the courses you need or want to take? 50% 46.1% 45% 40% 35% 32.9% 30% 25% 19.4% 20% 15% 10% 5% 1.7% 0% Very easy Somewhat easy Somewhat difficult Very difficult 9 Question

Would any of the following supports benefit you as a supplement to your Math and English courses? (choose all that apply) 350 297 300 250 234 226 221 211 200 142 150 100 76 60 50 0 More online tutorials on class materials More Drop-in tutoring Organized (or facilitated) study groups More time with the instructor Better internet access from home Better computer access Other (please specify) connection to your classmates 10 Question

How would you rate your experience in... Receiving advisement and support from a counselor 3.3 Getting counseling appointments 3.3 Accessing Library services such as Books for Food, digital databases, checking out books, study spaces, using computers 3.4 Communicating with your instructors 3.4 Applying for and receiving financial aid 3.1 Registering for classes 3.3 Accessing tutoring support in the Success Center 3.3 Applying to West Valley College 3.5 1 2 3 4 Weighted Average (1-Very Poor, 2-Poor, 3-Good, 4-Excellent) 11 Question

Have you taken at least one course in the past two years from another college or university? You indicated that have taken at least one course in the past two years from another college or university. At which colleges or universities did you take these courses? (Check all that apply) 600 Mission College 75 519 500 De Anza College 39 San Jos City College 20 400 Foothill College 16 San Jose State 13 300 Evergreen College 7 201 Ca ada College 1 200 Ohlone College 1 100 Pacific Oaks College 1 Other colleges attended 68 0 Yes No 0 10 20 30 40 50 60 70 80 12 Question

Other - Examples This class, Effective writing, was not offered at West Valley College at Summer Semester. Wanted to live somewhere else That was my first college before deciding I didn t like being there. I went to train with the foothill soccer team I was finishing my Bachelor's Degree. Computer Science degree available Did not like the professor that teaches this subject Was an accounting major and those classes weren t offered at WVC. But I m a fashion major now so good riddance De Anza. because It convinced for me to do online and its on my own time Failed one class too many times and it is last requirement before I can transfer. I m only at West Valley College because De Anza wasn t offering the classes I needed. I attend Five Branches University primarily. However, sometimes I could not get into a class at west valley so I took that elsewhere. Different major and I went straight out of high school Why did you take courses at another college or university? (Check all that apply) Respondents selected 266 reasons Class wasn't offered at West Valley College 59 More convenient time 49 More convenient location / Easier travel 34 I attend a 4-year College or University as my primary educational Institution 32 I couldn't get into the class at West Valley College 23 Class was not offered online at West Valley College 18 Easier parking at the other college 0 Other (please specify) 51 0 10 20 30 40 50 60 70 13 Question

Faculty, Staff, Administrator Questions 14

When do you teach classes (instructional faculty) or provide services (non instructional faculty)? (Check all that apply) 204 Staff members responded Morning (7AM - noon) 94 Afternoon (12-4:30 PM) 89 Evenings (4:30 - 10 PM) 46 Weekends 15 Other (please specify) 16 0 10 20 30 40 50 60 70 80 90 100 15 Question

How many years have you been with the College or District? 10+ Years 56.5% 7-10 Years 5.6% 4-6 Years 15.3% 1-3 Years 17.5% Less than 1 Year 5.1% 0% 10% 20% 30% 40% 50% 60% 70% 16 Question

Please select a response for each statement Information and communication about college activities is sufficient for me to be a thoughtful member of the college community 3.79 Information and communication about college activities is sufficient for me to be effective in my job 3.76 Informative data to help me be effective in my job is easily available on the college or district websites or elsewhere 3.04 I am familiar with the College's effort to update its Educational Master Plan 3.84 1 2 3 4 5 Weighted Average (1-Strongly Disagree, 2-Disagree, 3-Neither Agree nor Disagree, 4-Agree, 5-Strongly Agree) 17 Question

Please answer the following questions How would you rate the quality and accessibility of technology? 3.11 How would you rate the classrooms? 3.21 How would you rate the open space on campus? 3.59 How would you rate the College's efforts to promote student success? 3.38 How would you rate the friendliness and helpfulness of faculty? 3.43 How would you rate the friendliness and helpfulness of staff? 3.46 How would you describe your professional or educational experience at the College? 3.31 1 2 3 4 Weighted Average (1-Poor, 2-Average, 3-Good, 4-Excellent) 18 Question

All Respondents 19

Select the top 5 areas that you believe are the greatest strengths of the College? (Select 5) Student Responses # Non-Student Responses # Helpfulness of staff and support 230 Welcoming and well-maintained appearance of campus 90 Online learning technology (Canvas) 228 Helpfulness of staff and support 80 Availability of classes 226 Faculty expertise 67 Ease of registration/enrollment 193 Student services 62 Welcoming and well-maintained appearance of campus Fellow students and colleagues 55 182 Faculty support 40 Student services 176 Online learning technology (Canvas) 36 Counseling services 171 Tutoring services 34 Faculty support 150 Counseling services 32 Online student support services 131 Parking 28 College website 126 20

Select the top 5 areas that you believe are in need of improvement at the College? (Select 5) Non-Student Responses # Student Responses # Ease of registration/enrollment 62 Strategies to ease high cost of textbooks 177 Strategies to ease high cost of textbooks 50 Availability of classes 168 Career technical programs that prepare students for growing job markets Parking 155 50 College website 122 College website 47 Student gathering spaces (online) 108 Student access to technology 47 Online learning technology (Canvas) 107 Counseling 46 Ease of registration/enrollment 107 Classroom technology 43 Career technical programs that prepare students for growing job markets 101 Availability of classes 37 Online student support services 96 Faculty support 32 Student collaborative work spaces 27 Counseling 95 21

Before Covid-19, what was your usual transportation to and from campus? Car 73.4% On average, how long would it take to commute from your home to the campus on VTA (regional bus system)? Bus 6.2% I got a ride 6.1% Electric car 2.0% Bicycle 1.9% Carpool 1.3% 1.5 Hours or Longer 5.7% Walk 0.8% Motorcycle 0.6% 1.25 Hours 4.1% Ridesharing (Lyft, Uber) 0.5% Other (please specify) 7.2% 1 Hour 8.0% 0% 10% 20% 30% 40% 50% 60% 70% 80% 45 Minutes 8.9% What is the maximum number of blocks you would walk to take a bus to campus? 30 Minutes 14.8% 25% 20.6% 15 Minutes 8.7% 20% 15.5%14.6% There is no practical way for me to take VTA to campus 12.7%13.8% 15% 11.2% 10.8% 10% I don't know 38.7% 4.1%3.0% 3.6% 5% 1.3% 0% 10% 20% 30% 40% 50% 0% 1 2 3 4 5 6 7 8 9 10+ 22 Blocks Question

Question 33: Please list any academic programs or courses that are not currently offered at the College that you would like to see added. This open-ended question elicited hundreds of varied suggestions, from Arabic to Wildlife Rescue, without any specific program getting at least 15 responses. The most frequent responses were in the areas of Business Computers/IT Health sciences Engineering Ethnic Studies Design 23

Question 34: Please list any student services programs or resources that are not currently offered at the College that you would like to see added. This question drew about a hundred different responses. The most frequent responses were Mentoring Internships More support for undocumented students More food support Housing support Increased counseling/career guidance More online/technology support More tutoring 24

Question 37: What do you think is the single most critical consideration for the College planning committee as it plans for success of the College and its students for the next 5-10 years? There were more than 400 unduplicated responses to this question. Among the more frequent responses were Accessibility Anti-racism, social justice, and equity plans Enhance online education, even in the post- COVID time Clear educational paths to achieve students intended career goals Link courses and programs better with viable jobs and careers Meet workforce needs Give more attention to CTE programs that lead to jobs Enhance mental well-being Better communication Respond better to the current COVID situation and plan for the post-COVID world Continue to improve technology Keep the welcoming environment of the campus Find ways to engage students more 25

Discussion Questions What was the biggest surprise to you in these results? What were your most compelling take-aways from these results? What are you curious about? 26