Insights into Customer Segments and Lifecycle
This collection presents various insights and tools related to customer segments, lifecycle, health metrics, and solution products. Explore images detailing workbook structures, segmentation worksheets, customer health metrics, and stack builder solutions across different vendors. Gain valuable information on complexity scoring guides, customer values, and more to enhance your understanding of customer relationships and product offerings.
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Presentation Transcript
NOTES Lifecycle Insights
Variable Worksheet Value Complexity Scoring Guide Lowest Highest Lowest Highest Lifecycle Insights
Customer Segments Customer Value Complexity Segment Lifecycle Insights
Segmentation Worksheet C A Complexity Value D B Lifecycle Insights
Segmentation Quadrants Cadence A C Complexity D B Lifecycle Insights Value
Customer Health Worksheet Metric Low High Manual/Auto Location Lifecycle Insights
Customer Health Worksheet Metric Low High Lifecycle Insights
Customer Health Worksheet Health Metrics Average Health Segment Client Client M Lifecycle Insights
Stack Builder Solution Product Vendor 1 Firewall 2 Switching 3 Wireless 4 Intrusion Detection and Prevention 5 Email Hosting 6 Email Encryption 7 Email Archiving 8 Email Protection/Filtering 9 Email Signature Management 10 DNS Content Filtering 11 Cloud Filter Services (SharePoint/Anchor ) 12 Cloud Services Backup (MS365/Google) 13 Antivirus (Traditional) Lifecycle Insights
Stack Builder Solution Product Vendor 14 Antimalware (NextGen) 15 Cybersecurity (Managed Soc) 16 Zero Trust 17 Privileged Access Management (PAM) 18 Workstation/Server Encryption 19 Backup & Disaster Recovery 20 Endpoint/Workstation Backup 21 Data Loss Prevention (DLP) 22 Mobile Device Encryption 23 Cloud Directory Services 24 VPN/Remote Access 25 Multi-factor Authentication 26 Password Manager Lifecycle Insights
Stack Builder Solution Product Vendor 27 Secure Scan/Fax 28 SIEM/Event Log Monitoring 29 Third Party Audit/Pen Testing 30 Dark Web Monitoring 31 Social Engineering/Phishing 32 Employee Cyber Training 33 VOIP 34 Print Management 35 Website Hosting/Management 36 Vendor Risk Management 37 Internet Service Provider 38 Redundant Internet Lifecycle Insights
