Insights on IAG and IAL Statistics in Retail Market Subcommittee

IAS Stats by REP As of 09/03/2024 David Michelsen Manager Retail Operations Retail Market Subcommittee 09/10/2024

Agenda June 2024 - IAG/IAL Statistics Top 10 June 2024 - IAG/IAL Top 10 - 12 Month Average IAG/IAL Explanation of IAG/IAL Stats Top - 12 Month Average Rescission Explanation of Rescission Stats 18 Month Running Market Totals Questions

June 2024 - IAG/IAL Statistics Total IAG+IAL % of Total Enrollments: 1.15% IAG/IAL % Greater Than 1% of Enrollments Total IAG+IAL Count: 2,948 IAG/IAL % Less Than 1% of Enrollments Total IAG+IAL Count: 1,223 Retail Electric Provider Counts Percent of Enrollments Resulting in IAG/IAL Enrollment Total .00% to .25% .26% to .50% <= 500 0 > 500 and <= 2500 3 .51% to .75% 4 4 .76% to 1.00% 2 2 5 9 Retail Market Subcommittee 3 PUBLIC 09/10/24

Top 10 - June 2024 - IAG/IAL % Greater Than 1% of Enrollments With number of months Greater Than 1% 2 Retail Market Subcommittee 4 PUBLIC 09/10/24

Top 10 - 12 Month Average IAG/IAL % Greater Than 1% of Enrollments thru June 2024 With number of months Greater Than 1% Retail Market Subcommittee 5 PUBLIC 09/10/24

Explanation of IAG/IAL Slides Data NOTE: The IAG/IAL totals and percentages in this presentation are calculated using the counts of the Acknowledged Inadvertent Gaining REP Only in both IAG and IAL issues. If the Gaining REP in a submitted IAL issue does not agree they are the Gaining REP, that issue will not be counted. The losing REP is not represented in any of the Totals or Percentages in any data contained in this presentation. NOTE: A 10% chart range limit has been set. REPs data points that exceed 10% will be bordered in yellow. Please see the spreadsheet on page 3 for actual percentages of these REPs. The page 3 chart shows a count of REPs whose IAG/IAL percentage of their total enrollments is below 1%. Blue row shows counts of REPs that have less than 500 total enrollments by their percentage ranges Orange row shows counts of REPs that have between 500 and 2500 total enrollments by their percentage ranges Purple row shows counts of REPs that have greater than 2500 total enrollments by their percentage ranges Retail Market Subcommittee 6 PUBLIC 09/10/24

Explanation of IAG/IAL Slides Data (Cont) The page 4 charts show the top 10 REPs whose IAG/IAL percentage of their total enrollments is above 1%. The blue chart shows enrollment totals of less than 500 for the month being reported The orange chart shows enrollment totals between 500 and 2500 for the month being reported The purple charts show enrollment totals of over 2500 for the month being reported REPs with the lowest AG/IAL totals start on the left, and move to the highest counts on the right Number labels represent the number of months the REP has been over 1% during the 12 month period The page 5 charts show the top 10 REPs whose 12 month average IAG/IAL percentage of their total enrollments is above 1%. The blue chart shows enrollment total averages of less than 500 for the month being reported The orange chart shows enrollment total averages between 500 and 2500 for the month being reported The purple charts show enrollment total averages of over 2500 for the month being reported REPs with the lowest IAG/IAL averages start on the left, and move to the highest counts on the right Number labels represent the number of months the REP has been over 1% during the 12 month period Retail Market Subcommittee 7 PUBLIC 09/10/24

Top - 12 Month Average Rescission % Greater Than 1% of Switches thru June 2024 With number of months Greater Than 1% Retail Market Subcommittee 8 PUBLIC 09/10/24

Explanation of Rescission Slide Data NOTE: A 10% chart range limit has been set. REPs data points that exceed 10% will be bordered in yellow. Please see the spreadsheet on page 3 for actual percentages of these REPs. The page 8 charts show the top REPs whose 12 month average Rescission percentage of their total Switches is above 1%. The blue shades show switch totals of less than 250 for the month being reported The orange shades show switch totals between 250 and 1750 for the month being reported The purple shades show switch totals of over 1750 for the month being reported The REPs with the lowest count of rescission totals start on the left, and move to the highest counts on the right Number labels represent the number of months the REP has been over 1% during the 12 month period Retail Market Subcommittee 9 PUBLIC 09/10/24

18 Month Running Market Totals Enrollments IAG, IAL, Rescission Days to Resolution IAG,IAL,Res Total Month SWI MVI Total IAG IAL Rescission Overall % IAG IAL Rescission 2023-01 79,563 245,413 324,976 1,348 1,566 287 3,201 1.09% 11 12 9 2023-02 127,309 239,968 367,277 1,309 1,892 346 3,547 0.87% 10 11 14 2023-03 96,905 281,040 377,945 1,566 1,982 234 3,782 1.01% 9 11 9 2023-04 78,600 245,045 323,645 1,618 2,143 221 3,982 1.21% 9 9 10 2023-05 81,175 229,065 310,240 1,767 2,289 342 4,398 1.42% 11 11 10 2023-06 98,957 273,254 372,211 2,037 2,560 362 4,959 1.33% 11 12 11 2023-07 95,134 266,691 361,825 1,753 2,362 351 4,466 1.23% 11 13 11 2023-08 119,121 282,005 401,126 1,752 2,474 488 4,714 1.18% 11 13 10 2023-09 78,185 271,986 350,171 1,765 2,388 382 4,535 1.30% 11 14 9 2023-10 91,334 262,154 353,488 1,717 2,191 349 4,257 1.20% 12 14 12 2023-11 73,169 226,549 299,718 1,582 1,878 293 3,753 1.25% 12 14 10 2023-12 124,388 208,546 332,934 1,751 1,882 762 4,395 1.32% 13 15 8 2024-01 84,343 263,084 347,427 1,462 2,227 404 4,093 1.18% 9 11 7 2024-02 105,903 331,939 437,842 1,457 1,929 435 3,821 0.87% 10 12 7 2024-03 115,446 252,603 368,049 1,858 2,188 369 4,415 1.20% 10 13 8 2024-04 145,509 251,888 397,397 1,731 2,620 418 4,769 1.20% 10 16 8 2024-05 89,974 253,661 343,635 1,837 2,288 518 4,643 1.35% 12 14 10 2024-06 106,772 255,906 362,678 2,083 2,088 540 4,711 1.30% 12 17 10 Retail Market Subcommittee 10 PUBLIC 09/10/24

IAS Stats by REP Questions? Retail Market Subcommittee 11 PUBLIC 09/10/24