Insights Survey Results Overview
This presentation provides a summary of key findings from the student digital experience insights survey conducted in the academic year 2020-21. It focuses on students' attitudes towards digital technologies, their experiences within the organization, and on their courses. Key metrics related to technology, online learning, and digital skills development are highlighted. Featuring insights on online learning environments, support for digital devices, access to online services, and overall satisfaction with digital learning, this overview aims to inform organizational strategies for enhancing the digital experience for students.
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Presentation Transcript
Student digital experience insights survey results Organisation name 2020-21
Instructions for using this template read and delete this slide The aim of this pro forma is to allow you to quickly pick out the key data from your insights surveys and share this with others in your organisation We recommend that you complete this in conjunction with the Jisc guidance (Using insights surveys in Jisc online survey) under the sub-section Accessing the data collected during and after the survey is live which can be found here This template aims to focus on the main data relevant at an organisational-level Where possible you should compare and contrast the student results with your other insight surveys (if you ran these surveys as well) note there is a separate Excel spreadsheet and PowerPoint slides to build charts that compare across different surveys Note that all text highlighted in grey is for reference only, so should be read and then deleted. Text highlighted in yellow is where you need to insert information from your organisational results.
What is the student digital experience insights survey? Asks students across higher (HE) and further education (FE) about their attitudes to digital, as well as their experiences of digital in their organisation and on their course Run by Jisc Separate versions for HE and FE For 2019-20 there were nearly 40,000 responses from UK HE and FE students This presentation summarises some key questions from our organisation
* Remove this chart and add chart you created in Excel here instead* Summary of key metrics Summary of key metrics Technology at your organisation Technology at your organisation XX% XX% agree their online learning environment is well designed (Q13b) XX% XX% agree we support them to use their own digital devices (Q14a) XX% XX% agree we enable them to access online systems and services from anywhere (Q14b) Technology in your learning Technology in your learning XX% XX% agree their online learning materials are well designed (Q16a) XX% XX% rate the quality of online and digital learning on their course as good or above (Q19) Developing your digital skills Developing your digital skills XX% XX% agree we have given them support for learning online/away from campus (Q21a) XX% XX% agree they can access all the organisations support services they need online (Q23b) XX% XX% rate overall the support we offer them to learn online as good or above (Q25) Well designed online learning environment Support them to learn online Own device support 50% 50% 50% Access online systems/services anywhere Access all support services online 50% 50% 50% 50% Well designed online learning materials Support learning online/off-campus 50% Quality of online & digital learning on course
Key findings How do the percentages compare with the findings in the other insight surveys on the same questions (if your organisation took these surveys as well)? place comparative charts on this slide What are the good news stories? What do you do well? What could improve? What relates to other organisational plans? Suggested next steps, dissemination of results to students and future partnership methods
Benchmarking with other UK organisations
Benchmark comparisons Benchmark comparisons The Jisc system allows us to compare our results with the overall results from other UK organisations that ran the student insights survey (see table below) We have compared the eight-key metrics shown earlier in this presentation Add any insight or comments relevant to your data in comparison with the UK data Question Question Our data Our data UK data UK data Well designed online learning environment (Q13b) Own device support (Q14a) Access online systems / services anywhere (Q14b) XX% XX% XX% XX% XX% XX% Well designed online learning materials (Q16a) XX% XX% Quality of online & digital learning on course (Q19) XX% XX% Support learning online/off-campus (Q21a) XX% XX% Access all support services online (Q23b) XX% XX% Support them to learn online (Q25) XX% XX%
Our student sample We asked XXX students (in XXX year group, XXX campus?) They were sent the link by (which marketing methods did you use to reach out to your students? Did you advertise one link to the survey or did you email them unique links to the survey?) XXX number of our students responded to the insights survey (% response rate) The following slides summarise data from key questions in the four areas of the insights question set Whenever students were asked how much they agree with a statement they could answer either agree, neutral, or disagree
You and your technology - 1 Percentage of students that responded to the survey: XX% gender split (Q9) XX% ethnicity split (Q10) XX% age split (Q8) XX% number of years studied at organisation (Q5) XX% level of studying (Q6) How does this compare with your data from other sources outside of insights survey? Does this sample look representative of your students?
You and your technology - 2 XX% said yes we have offered them support to use assistive technologies (Q12a) (of those who cited using at least one in Q12)
You and your technology - 3 When you've been learning online, have any of the following been a problem? (% Yes) No suitable computer/device 15% Students were asked, when they ve been learning online, have any of the following been a problem (and to tick yes to the relevant ones) (Q4) No safe, private area to work 11% Poor wifi connection 18% Mobile data costs 11% * Remove this chart and add chart you created in Excel here instead* Access to online platforms/services 22% Need specialist software 30%
Technology at your organisation - 1 XX% agree their online learning environment is well designed (Q13b) XX% agree we support them to use their own digital devices (Q14a) XX% agree we enable them to access online systems and services from anywhere (Q14b)
Technology at Technology at your organisation your organisation - - 2 2 How much do you agree that your online learning environment is: Reliable 60% 20% 20% Students were asked how much they agreed with four statements about our online learning environment [put name of your VLE here] (Q13) Well-designed 50% 15% 35% Easy to navigate 25% 30% 45% Add any insights from the data chart here * Remove this chart and add chart you created in Excel here instead* Safe and secure 35% 35% 30% Agree Neutral Disagree
Technology in your learning - 1 How much do you agree that your online learning materials have been: Students were asked how much they agreed with three statements about our online learning materials (Q16) Well-designed 30% 35% 35% Engaging and motivating 60% 10% 30% Add any insights from the data chart here * Remove this chart and add chart you created in Excel here instead* At the right level and pace 40% 20% 40% Agree Neutral Disagree
Technology in your learning - 2 Students were asked, to improve the quality of online and digital learning what one thing should we do? (Q20) This was a free text question, which we analysed for themes Common themes included: (XX% of students that commented mentioned this) (XX% of students that commented mentioned this) You need to: download the free text data via Jisc online surveys analyse area, open in Word or Excel, read the feedback and try to group into themes (see template in Excel file)
Technology in your learning - 3 Students were asked to provide an overall rating of the quality of online and digital learning on their course: XX% rated us as good or above (Q19) Any comments based on the data (use the associated Excel file to generate your chart below) Overall, how would you rate the quality of online and digital learning on your course? * Remove this chart and add chart you created in Excel here instead* 36% 22% 17% 11% 6% 5% 4% Best Excellent Good Average Poor Awful Worst imaginable imaginable
Technology in your learning - 4 Students were asked, what aspect of learning online, if any, has been most positive for them? (Q17) This was a free text question, which we analysed for themes Common themes included: (XX% of students that commented mentioned this) (XX% of students that commented mentioned this) You need to: download the free text data via Jisc online surveys analyse area, open in Word or Excel, read the feedback and try to group into themes (see template in Excel file)
Technology in your learning - 5 Students were asked, what aspect of learning online, if any, has been most negative for them? (Q18) This was a free text question, which we analysed for themes Common themes included: (XX% of students that commented mentioned this) (XX% of students that commented mentioned this) You need to: download the free text data via Jisc online surveys analyse area, open in Word or Excel, read the feedback and try to group into themes (see template in Excel file)
Developing your digital skills - 1 Students were asked how much they agreed with three statements about their digital skills (Q21) How much do you agree that we How much do you agree that we have given you: have given you: Support for learning online/ away from campus (Q21a) Guidance about the digital skills needed for your course (Q21b) An assessment of your digital skills and training needs (Q21c) % agree % agree XX% XX% Add any insights from the data table here XX%
Developing your digital skills - 2 Any comments based on the data (use the associated Excel file to generate your chart below Q22) Where do you go for help if you have difficulties with learning online? (Tick all that apply) Lecturers/tutors 40% Other students on your course 35% Library staff 15% * Remove this chart and add chart you created in Excel here instead* IT/e-learning staff 75% Friends and family 8% Online videos and resources 60% I don't need help 20%
Developing your digital skills - 3 Students were asked to provide an overall rating of overall, how well do we support them to learn online: XX% rated us as good or above (Q25) Any comments based on the data (use the associated Excel file to generate your chart below) Overall, how well do we support you to learn online? 43% * Remove this chart and add chart you created in Excel here instead* 23% 14% 10% 9% 1% 1% Best Excellent Good Average Poor Awful Worst imaginable imaginable
Developing your digital skills - 4 Students were asked, to help you to learn effectively online, what one thing should we do? (Q26) This was a free text question, which we analysed for themes Common themes included: (XX% of students that commented mentioned this) (XX% of students that commented mentioned this) You need to: download the free text data via Jisc online surveys analyse area, open in Word or Excel, read the feedback and try to group into themes (see template in Excel file)
What next? Some further issues for you to consider include: Do you have any more staff insights survey data to compare with student data? Who will you communicate these findings to? How will you feed back results to students and staff that support student engagement across your organisation? How do you plan to work in partnership with students to take forwards actions resulting from the data?
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