
Integration and Continuity of Care - Enhancing Mental Health Services Collaboratively
Explore how collaborative partnerships in mental health services aim to improve patient care through integration, continuity, and person-centered approaches. Learn about challenges, ambitions for change, and the focus on quality outcomes and patient experience.
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Integration and Continuity of Care Jenny Scott and Fiona Jenkins Cheshire and Wirral Partnership NHS FT Commissioning Team 28th September 2022
Our Provider Collaborative Commissioning Focus Empowered Adult Eating Disorders PC (North West) Level Up Young People and Families PC (Cheshire and Merseyside) Serving a population of circa 3 mill Serving a population of circa 6 mill NHS and IS Provision NHS and IS Provision Challenges: increase in referrals, young people with highly complex needs young people with eating disorders strengthening Local Authority partnerships inappropriate use of acute paediatrics as safe places. Delayed transfers of care Harm from inappropriate admission Challenges: increasing referrals post pandemic community eating disorder gatekeeping, Consistency in admission criteria gaps in service provision, Inpatient capacity across NW
Specialised Mental Health Provider Collaboratives were established by NHSE/I with a mandate for creativity and innovation driven through delegated commissioning. Collaborative partnerships spanning health and social care pathways are fundamental to achieving truly person centred care. We want our young people, their families and adults with experience of eating disorders to work alongside us as equal partners in driving service change. Our ambition for change Our postcards from the future will describe a shared vision of possibilities and unite us in our determination for service improvement. Not a soft option but a relentless focus on commissioning for quality, clinical outcomes and most importantly, patient experience through integration and continuity of care.
Local Authority A person centred approach is the key in a complex and changing landscape Community service provision Third sector partners Person and family / carer ICB s and Place based commissioners NHSE/I Specialised service providers (NHS and IS)
Transparency and honesty we are open about the challenges we collectively must address in our services. Governance we have hard wired our commitment to integration and partnership working through both our PC structures and decision making. This encompasses both provider and commissioning perspectives. Pathways of care patients move between different levels of care but they belong to their place and must stay connected there. A cultural focus our work with experts by experience is cultural and is constant in all our planning and development not just at certain points in time. people with lived experience are trained and empowered to play a full and active role in PC groups and decision making. Third sector partner expertise commissioning support from Beat, Young Minds and Inspire Motivate Overcome (IMO) formal recruitment, training and community connections. Community engagement harnessing the energy and enthusiasm of different communities in raising awareness of mental health. Our approach
NW AED Provider Collaborative NW AED Provider Collaborative Structure Structure Priory Health Care Board Integrated Care Systems Developing our shared approach in North West AED services Health and Social Care Partnerships NHSE/I Assurance CWP Trust Board NW AED LPC Partnership Board Experts by Experience Forum Commissioner only Group NW AED LPC Operational Delivery Group Provider Clinical Groups Clinical Network meetings across the North West AED Clinical Delivery Group LPC Commissioner Group (Performance, Quality and Governance Marsipan Group (C&M) Marsipan Group (L&SC) Marsipan Group (GM)
Young People and Family Provider Collaborative Young People and Family Provider Collaborative Structure Structure Developing our shared approach in Cheshire and Merseyside Young People and Family Services Cygnet Health Care Board Integrated Care Systems Priory Health Care Board Health and Social Care Partnerships NHSE/I Assurance CWP Trust Board GM CAMHS LPC Partnership Board C&M Young People and Family LPC Partnership Board Experts by Experience Forum NW CAMHS LPC Partnership Network C&M Young People and Family LPC Operational Delivery Group L&SC CAMHS LPC Partnership Board Commissioner only Groups Provider Clinical Group LPC Commissioner Group (Performance, Quality and Governance) Quality Assurance and Governance Group Young People and Family Clinical Delivery Group Performance Group (Finance, Information and Contracting)
Collective action - by being honest and open about the key challenges, we can move forward together in partnership to seek solutions. Organisational consensus - a reality based focus on person centred care unites disparate organisations in the important issues. Benefits of this approach Evidence based discussions we reference best practice evidence alongside the views of our experts by experience. Resilience we can face future uncertainties and challenges more robustly through our strengthened partnerships. Andy Styring, Director of Strategies and Partnerships, Cheshire and Wirral Partnership NHS Foundation Trust, Lead Executive for Level Up & EmpowerED Provider Collaboratives: "EmpowerED and Level Up is driving improvements in the care offered to the communities we serve, ensuring collaboration between the NHS, independent providers and community services. "Our vital and valued partners demonstrate this through active participation in the Clinical Delivery Group - a forum where clinicians, community leads and experts by experience from across the North West (EmpowerED) and Cheshire and Merseyside (Level Up), collaborate to develop a pathway of care to improve access to services. This includes an emphasis on the importance of treatment closer to home."