Introduction to Supervising at HWS
Learn about the essential responsibilities of supervisors at HWS, including hiring procedures, employee training, conflict management, and more. Discover the core capabilities and competencies guiding performance management at the organization.
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Presentation Transcript
Supervision 101 An introduction to supervising at HWS
Supervisors play an important role in making HWS a great place to work and learn
At HWS, supervisors are responsible for: Hiring Procedures Training Employees on Duties Time Keeping/Time Approval Conflict Management Employee Performance and Evaluation Worker s Compensation Reporting Coordinating and Overseeing Day-to-Day Work Advancing HWS Operational Goals, Mission, and Vision
Responsibility: Approving Time 1. Supervisors are responsible for approving their employee s time using HWS PeopleSoft portal 2. Time can be reported hourly increments and may include half (0.5) and quarter hour (0.25) increments. a) 1 hours and 45 minutes worked would be entered as 1.75 hours. HWS standard day is 7.5 hours. b) Supervisors with student employees will use the same time approval process as they do for administrative hourly employees. c) Supervisors can approve or deny pending time. They can also add comments if they deny time, as needed. 3. Supervisors can assign a Delegate who serves as a secondary approver in case the primary approval is unable to approve. a) Delegates can be established for a set time period or set up as open-ended delegates 4. Time should be approved by the following dates: a) Employees should submit their time for approval by 10:00 a.m. on Monday of pay day week. a) Supervisors should approve time by 5:00 p.m. on Monday of pay day week. A comprehensive guide to approving time can be found here. This guide is also available on the HR website s SupervisorResources page and on the Manager Self Service tile in PeopleSoft.
HWS Core Capabilities HWS has identified four core capabilities with associated competencies that guide the performance management process. They are: 1. Community Building a) Competencies: collaboration, interpersonal, positive behavior, and adaptability 2. Innovative Problem-Solving a) Competencies: initiative and creativity 3. Student Centered a) Competencies: caring, student focus, campus insight 4. Leadership Excellence* a) Competencies: financial management, operational effectiveness, managerial effectiveness *Anyone in either an informal or formal role requiring managing or leading others, whether a full time or temporary assignment, will be evaluated on all three of the Leadership Excellence competencies, as appropriate to their job function. HWS Performance Appraisal Form this form is also available on the HR website
The Importance of Performance Reviews Performance reviews are part of an ongoing and consistent dialogue process between supervisor and employee that can be used as a reflective, development exercise. When conducted effectively, they can provide: 1. Goal setting opportunities 2. Feedback and improvement areas 3. Strengths and weaknesses discussion 4. Recognition 5. Enhanced communication processes 6. Organizational/department strategy 7. Succession/career planning 8. Documentation 9. A clear understanding that the supervisor is interested in the employee s growth and concerns
Verbal Warning Considered a departmental matter, document the conversation through a follow-up email Step 1 Written Warning Formal statement that is placed in employee s file. HR needs to be included HR can help with drafting Step 2 Final Written Warning/Suspension Supervisors must consult with AVP of HR before issuing Step 3 Termination Final step in disciplinary process that is taken if earlier steps do not resolve issues. AVP of HR must be included Step 4
Injuries at Work Supervisors are responsible for assisting in the reporting of injuries, accidents, and near miss event that occur to their employees while working (on or off campus). Supervisors are expected to complete the Accident Reporting Form within 8 hours of the incident and return completed forms to HR. Supervisors should make sure that their employees have completed the mandatory Slips, Trips, and Falls training on the United Educators portal (make sure you ve done it too)!
Learning Opportunities United Educators Courses Avoiding Supervisory Pitfalls and Committing to Diversity, Equity, and Inclusion Supervisor Resource website, which includes resources on: Leadership Communication Performance Management Hiring and employment Managing diverse teams and DEIB Semesterly Professional Development Trainings Harvard Business Review s Management Tip of the Day email
Additional Resources Employee Handbook Faculty Handbook Part I | Faculty Handbook Part II
Thank you! Kelsey Fenner, Associate Director - HR Gulick Hall First Floor HR@hws.edu kfenner@hws.edu
