Key Highlights of September 2018 Transformation Programme Report

Transformation Programme Report - SIP and Research Systems Programme (RSP) September 2018 Overview Headlines RSP Progress Overview General progress report High level plan Key risks This presentation is designed to provide general information only. Our website terms and conditions apply www.hra.nhs.uk www.hra.nhs.uk | @HRA_Latest www.hra.nhs.uk

Overview Primary focus remains on process improvements, though KPI s indicate that benefits are being realised (contained in 17/18 performance report) Deliverables Benefits Ambition Indicative progress line Predictable (quicker) timelines Increased customer satisfaction Better Health Research Better service Process Improvements Invest in additional capability meet challenge of reducing budget Reduced Costs This presentation is designed to provide general information only. Our website terms and conditions apply www.hra.nhs.uk www.hra.nhs.uk | @HRA_Latest www.hra.nhs.uk

Headlines RSP Programme - Amber Currently addressing technical interface challenges as a priority System build making steady progress SIP Programme - Green Restructuring of Approvals Directorate full organisational change programme, affecting around 60% of workforce, will formally begin in October 2018 Identification of opportunities for Approval alignment with Wales plan being developed for taking forward Development of new bespoke training for sponsors, academic supervisors and students to be delivered in time for 2018/19 academic year contribute to improvement in quality of applications This presentation is designed to provide general information only. Our website terms and conditions apply www.hra.nhs.uk www.hra.nhs.uk | @HRA_Latest www.hra.nhs.uk

HRA New IRAS Project Summary w/e 2018-09-14 Overall Status Project Highlights Key Areas of Progress this Week 11/09 Show & Tell held with the Business, positive feedback rec d 12/09 Pega have issued commercial proposal covering Interface Application Architecture change 12/09 Sprint 4 planning 11 Stories confirmed and 5 carried over 14/09 20 users stories from Sprint 3 Done; 1 in test; 2 In Progress Guardrails: 94% Weighted, 84% Compliance Key Areas Planned for Next Week Continued elaboration of remaining user stories Continue build of Sprint 4 user stories Key Milestones Start End Done In In Not Started Progres s Testin g Sprint 0 16/07 27/07 Sprint 1 01/08 14/08 7 Sprint 2 15/08 28/08 12 Sprint 3 29/08 11/09 20 2 1 Sprint 4 12/09 25/09 3 8 EPIC / TARGET SPRINT 1 2 3 4 5 R2 Sprint 5 26/09 09/10 TBC Sprint Z 10/10 19/10 Research User Account 2 1 Go-Live 30/03 30/03 Research Project Submission 8 9 5 7 3 Backlog 6 users stories targeted as potential stretch for Sprint 4; 48 user stories to be reviewed Research Project Amendment 1 5 Administer Research Account 1 6 * Initial release 1 targeted for 19/10/18, but overall go-live targeted 30/03/19 Administer Research Project 1 2 5 8 Project Challenges Project Ownership 9 Schedule-Amber: Missed dependencies on GFI interface; API does not exist and not documented. Pega commercial response to Interface Application Architecture approach issued to HRA 12/09, Upon agreement a re-planning exercise will be required Project Collaboration 1 1 1 Organisation Account 1 2 Organisation Project 3 6 2 6 HRA Administration 2 1 11 Resource Green: HRA SA planned to start 17/09; This person is expected to need someone with more experience to support them after October given their limited experience, and nothing is currently arranged. NOTE: Table to be updated after discussions concluded between HRA / Pega Business Teams Customer Success Schedule Hrs. to Budget Technical Testing Resource Legal

Transformation Programme Date: 24th September Budget: 40k Forecast outturn: 40k RAG Workstream Status Commentary See slide 3 Research Systems Programme Proceeding as planned HRA Approval - Integrated Process Proceeding as planned HRA Approval - Proportionality Quantification of benefit from IRAS verification tool still being assessed HRA Approval - Get it right first time Initial report to Transformation Board on 26 September HRA Approval - Amendments HRAApproval Volunteer recruitment and management PIER: Public involvement in the ethical review process leading to more favourable opinions and improved health research Corporate: Development of an effective and efficient corporate support and infrastructure model that results in a business model that secures the best value mix of in-house, third party and shared ALB resourcing. Proceeding as planned Test bed (organisations who are testing the new Public Involvement guidance in IRAS) process/protocol finalised Proceeding as planned Customer Support: Delivering an integrated approach to managing the customer relationship, ensuring that all queries are managed effectively and that feedback is effectively used in improving service provision Proceeding as planned

Key Risks Research Systems Programme Mitigation Future running costs cannot be accommodated in HRA spending review allocation The complexity of managing two supplier relationships whilst developing new IRAS, maintaining current IRAS and developing and maintaining HARP will increase pressure on team and potentially impact on level of service Unable to deliver critical functionality and/or connectivity with MHRA necessary for CTR Currently developing financial models for 19/20 against a number of possible scenarios 1 Both suppliers are now engaged on programme and positive relationships are developing. The management of the relationship and the associated capacity and capability to manage the work going forward is being considered by the DD Research Systems and our Implementation partner Scheduled in meetings with MHRA, Appian, Pega and BGO to consider and develop technical solutions 2 3 This presentation is designed to provide general information only. Our website terms and conditions apply www.hra.nhs.uk www.hra.nhs.uk | @HRA_Latest www.hra.nhs.uk