Key Role of Human Resource Management in Globalized Competition
HR management plays a crucial role in helping organizations navigate the challenges of globalized competition by focusing on acquiring, training, appraising, compensating, and attending to various employee-related concerns. Through functions like staffing, appraising performance, and building employee commitment, HR managers contribute to the success of companies in the competitive global market.
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Presentation Transcript
HUMAN RESOURCE MANAGEMENT
Role of Human Resource Management Globalized production and sales mean more competition, and more competition means more pressure to improve lower costs, to make workers more productive, and to do things better and less expensively. For Employers around the world, the Human Resource function is a key player in helping companies achieve these strategic aims, ex: more than a third of all firms now rely on computerized HR Technology to more efficiently track,test,and /or select job applicants. 41% of large firms have human resource call centers, or intranet-enabled processes that let employees service their own HR needs (changes in benefits, for instance). At least 25% of all firms provide their employees with computer supported and/or Web-based training.
What is Human Resource Management at Work? What is Human Resource Management? - The Process of Acquiring, Training, Appraising and Compensating employees and of attending to their Labor Relations, Health and Safety and Fairness concerns
Explain what Human Resource Management is and how it relates to the Management process -The five basic functions of Planning Organizing Staffing Leading and Controlling
We are going to focus on one of function Staffing or Human Resource Management -HRM : The Policies and Practices involved in carrying out the people or human resource aspects of a management position, including recruiting ,screening, training, rewarding and appraising. Conducting Job Analyses (determining the nature of each employees job) Planning Labor needs and recruiting job candidates Selecting job candidates Orienting and training new employees Managing wages and salaries (Compensating employees) Providing incentives and benefits
We are going to focus on one of function Staffing or Human Resource Management Appraising performance Communicating (interviewing, counseling, discipline) Training and developing managers Building employee commitment
The main purpose of this chapter is to explain what HR managers do, and to describe more fully how todays HR function helps companies meet the challenges of globalized competition. We all see that HR management activities like recruiting, hiring, training, compensating, appraising, and developing employees is part of every managers job And what a manager should know about: -Equal opportunity and affirmative action -Employee health and safety -Handling grievances and labor relations
Why is HR Management Important to All Managers? Perhaps its easier to answer this by listing some of the personnel mistakes you don t want to make while managing .For example, you don t want to: -Hire the wrong person for the Job -Experience high turnover -Have your people not doing their best -Waste time with useless interviews -Have your company taken to court because of discriminatory actions
-Have your company cited under federal occupational safety laws for unsafe practices -Have some employees think their salaries are unfair and inequitable relative to others in the organization -Allow a lack of training to undermine your departments effectiveness -Commit any unfair labor practices And more important,it can help ensure that you get the right results- through people .Remember,you can do everything else right as a manager.
Line Manager :A manager who is authorized to direct the work of subordinates and is responsible for accomplishing the organizations tasks. They are always someone's boss. Examples : Hotel managers and the managers for production and sales are generally line managers Authority : The right to make decisions, direct others work, and give orders. Staff Manager : A manager who assists and advises line managers. Human Resource Managers are staff managers. They are responsible for assisting and advising line managers in areas like recruiting, hiring, and compensation.
The Changing Environment of HRM Introduction: Today, the Globalization of the world economy and several other trends are again triggering changes in how companies organize, management use their HR Departments. A Changing Environment -Globalization : Globalization refers to the tendency of firms to extend their sales, ownership, and/or manufacturing to new markets abroad. Examples are all around us. Toyota produces the Camry in Kentucky, while Dell produces and sells PCs in China. Free trade areas- agreements that reduce tariffs and barriers among trading partners further encourage international trade.
More Globalization means more competition, and more competition means more pressure to be world class - to lower costs, to make employees more productive, and to do things better and less expensively. -Technological Advances: Many of the Improvements that make firms world class involve technology. For example, Carriers Corporation is the worlds largest manufacturer of air conditioners and saves and estimated $100 million per year by using the Internet. In Brazil, Carrier handles all its transactions with its channel partners(550 dealers, retailers and installers)over the web. Today, HR faces the challenge of quickly applying technology to the task of improving its own operations.
-Exporting Jobs : Competitive pressure and the search for greater efficiencies are also prompting more employers to export jobs abroad. For example, Merrill Lynch said it was planning on having some of its security analysis work done in India; IBM shifted several hundred systems analysis jobs abroad. -The Nature of Work: Technology is also changing the nature of work. Even factory jobs are more technologically demanding. For example, knowledge-intensive high tech manufacturing in such industries as aerospace,computers,telecommunications,home electronics,pharmaceuticals,and medical instruments'' are replacing factory jobs in steel, auto ,rubber and textiles
-Workforce Demographic: At the same time, workforce demographics are changing. Most notably, the workforce is becoming more diverse as women, minority group members and older workers enter the workforce. Employers will face what one study calls a severe labor shortage, and will have to rethink attitudes toward older workers ad re-examine a range of established practices, from retirement rules to employee benefits . With the aging of its workers, America is facing a demographic shift as significant as the massive entry of women into the workforce that began the 1960s .
Many firms are already instituting new policies aimed at encouraging aging employee to stay, or at attracting previously retired employees. Aerospace Corp, lets employees continue to work part time rather than retire completely Oracle Corp retains older recruits to be information technology workers Ford offers numerous new elder care services to employees,to help current employees better cope with the demands of supporting elderly family members.
