Library Services for Aspiring U.S. Citizenship
Offering key services such as information and referral, legal counseling, and educational approaches to assist customers in obtaining U.S. citizenship. Online tools, resources, and programs are available for those interested in naturalization.
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Presentation Transcript
Library Services for Customers Library Services for Customers Aspiring to Obtain Aspiring to Obtain U.S. Citizenship U.S. Citizenship
Key Services Key Services Information and Referral Legal Counseling Instruction Relationship Building Outreach
Information and Referral Information and Referral Finding the information that will meet the need Finding the information that will meet the need Conduct a general conversation in English to determine customer s oral English proficiency. Recognize possible literacy challenges as indicated by customer s response to completing Citizenship eligibility self-assessment.
Online Citizenship eligibility screening tools Online Citizenship eligibility screening tools A Guide to Naturalization (Naturalization Eligibility Worksheet ) http:// www.uscis.gov/natzguide Citizenshipworks Online Prescreening Interactive Toolkit https://www.citizenshipworks.org/home/prescreening
Legal Counseling Legal Counseling Providing one piece of information often leads to Providing one piece of information often leads to additional questions additional questions primarily legal in nature. primarily legal in nature. Create Partnerships: Referral to legal counseling Co-location of services Information sessions N400 Clinics Consider library BIA recognition and staff accreditation.
Online resources for starting and managing Online resources for starting and managing an immigration program an immigration program Managing an Immigration Program: Steps for Creating and Increasing Legal Capacity https://cliniclegal.org/resources/guides-reports- publications/managing-immigration-program-steps-creating-and- increasing US Department of Justice Recognition and accreditation Program http://www.justice.gov/eoir/recognition-and-accreditation-program
Educational Approaches Educational Approaches Equipping customers for future participatory citizenship Equipping customers for future participatory citizenship Method Classes Workshops Tutoring/Coaching Components U.S. History/Civics (print/online learning resources) USCIS Website N400 review Mock interviews Field trips Teaching Moments
Relationship Building Relationship Building New Citizen Civically Engaged = New Citizen Civically Engaged = Loyal Customer Library Advocate Loyal Customer Library Advocate Mobilize volunteer coaches Host newcomer orientation day Foster peer support Facilitate newcomers participation in programs across the Library
Outreach Outreach One in five children in the U.S. One in five children in the U.S. is an immigrant or has immigrant parents is an immigrant or has immigrant parents
Partnerships USCIS City Hall USDOS Hartford Public Schools Welcoming America Capital Workforce Partners Catholic Legal Immigration Network, Inc. University of CT Project Citizenship Various EBOs, FBOs, CBOs
Staffing Chief Adult Learning Officer Administrative/Data Coordinator Passport Agent Lead Immigration Counselor (1FT) Adult Education Director Workforce Development Citizenship Project Coordinator (PT) Co-located Services Immigration Counselors (4PT) Career Pathways Education Site Manager (1FT) Transition Specialist (1FT) Perason Testing for Immigrants Citizenship Classes Adult Learner Assistant (1PT) Volunteers: Cultural Naviagtors/ Tutors /Mentors Secondary Ed ESL Classes COHS / GED
USCIS Citizenship Grant FY14 Outcomes USCIS Goal Chart - FY2014-15 & 2015-16 USCIS Goal Chart - FY2014-15 & 2015-16 Q1 69 60 134 60 1 5 0 5 Q2 95 64 139 64 14 15 9 10 Q3 50 40 132 40 61 20 47 25 Q4 58 42 144 42 66 25 68 25 Q5 Q6 Q7 Q8 Total 272 410 549 410 142 205 124 200 Outcomes Class 54 62 42 46 Goal Outcomes Screenings 54 62 42 46 Goal Outcomes Passed 35 35 35 35 Goal Outcomes Naturalized 30 35 35 35 Goal
Challenge: Serving a growing demand for Challenge: Serving a growing demand for critical public services with limited resources critical public services with limited resources Build capacity Expand Partnerships Seek grants Clarify mission Redeploy resources
