Lithuanian Employment Service and Regional Career Centers Overview

Lithuanian Employment Service

Network of regional career centers in Lithuania A place with focus on human and society growth: Goals - purposeful formation of lifelong learning and professional guidance. Since 2022, 14 regional career centers have started operating. Main service groups: Information and counselling on professional guidance and career development; Professional activity related services.

Cooperation with employers Strategic goal to assist employers in sustainable sourcing of their workforce by attracting and filling vacant positions with qualified workers. The key elements in cooperation with employers: One-stop-shop principle is established for employer service; Services to employers are ensured on regional basis: 5 regional departments with nearly 100 employer counsellors in local offices throughout Lithuania; Employers are provided with labour market services and ALPM (subsidized employment, support for training, support for mobility, etc); E-service portal is available for vacancies registration, online candidate search, uploading of contracts, communication with Employment service counsellors; Tight internal cooperation between Head-office, which is responsible for the service content, and Customer service centers, which are responsible for service implementation, is kept in order to meet employers expectations; Performance management system is based on KPIs such as number of meetings with employers, average time to fill vacancies, share of filled vacancies or number of ALPMs organized; The level of provided services is measured by annual satisfaction survey; The planned demands and labour market prognosis is made by interviewing employers annually in order to prepare the resources and measures.

Lithuanian PES strategy 2022-2026 NEOS Mission. Help jobseekers to sustainably adapt and remain in the labour market and for employers to find and maintain best suitable employees in order to achieve balance in the labour market. Vision. Recognised and learning organisation coordinating the labour market. Core values: Reliability. Openness. Innovativeness. Employers Aim. Help employers to sustainably acquire workforce by attracting and filling vacancies with skilled workforce Expected results The Employment Service becomes go-to human resources search channel for the vast majority of employers in the country Jobseekers Aim. Increase the transition of jobseekers to sustainable employment by empowering jobseekers to become masters of their careers Expected results Jobseekers acquire sufficient knowledge to enter/re-enter and remain in the labour market as well as make informed decisions about further career development Processes Aim. Improve the organisational capacity and operational efficiency of the Employment Service Expected results The Employment Service becomes more attractive as an employer, providing opportunity for meaningful work based on modern management and process implementation solutions Partners Aim. Manage an ecosystem of partners of the Employment Service and create opportunities for clients to receive professional assistance from partners. Expected results The Employment Service brings together and coordinates a large-scale network of partners, providing additional added value to clients. 15 initiatives 4 perspectives 10 objectives 65 activities

Best practices in the implementation of Personnel Policy Learning platform Motivation system Through the competences, rewards are associated with the employee s performance, knowledge, initiatives and proactivity Identification and assessment of competences, drawing up the training programs according to the need of competences development E-learning, knowledge testing, feedback, employee qualification history The system based on the principles of justice, transparency and competitiveness The system based on employee experience, expertise and effort E-library, knowledge and training bank of the organisation