Local Outreach to Suicide Survivors (LOSS): First Responder Approach
A comprehensive look into the L.O.S.S. first responder team, including its history, importance, impact, and key accomplishments towards implementation. Learn about the vital role of trained survivors and counselors in providing hope and resources to those affected by suicide loss, and the positive results seen in reducing the time between loss and seeking help.
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Presentation Transcript
SURVIVING THE FIRST YEAR AS STATE OMBUDSMAN ROSA WALTON, LOUISIANA
LOUISIANAS OMBUDSMAN PROGRAM Governor s Office of Elderly Affairs (State Unit on Aging) 5 Ombudsman Contractors 7 Ombudsman Regions 1 State Ombudsman .5 Ombudsman Program Assistant 18 Ombudsmen 6 Volunteer Ombudsmen
YOUR NEW BEST FRIEND The National Long Term Care Ombudsman Resource Center (NORC) will be your new best friend! ltcombudsman.org NORC staff Amity Overall-Laib, Director - aoveralllaib@theconsumervoice.org Carol Scott, Ombudsman Specialist - csott@theconsumervoice.org Katie Kohler, Program and Outreach Associate - ckohler@theconsumervoice.org
OTHER FRIENDS National Consumer Voice State Ombudsman Mentor theconsumervoice.org Try to visit them if you can (grant through NORC) ACL (Administration for Community Living) Other State Ombudsmen acl.gov NASOP- National Association of State Long Term Care Ombudsman Programs Call in and hear what other states are doing and learn from them Long-Term Care Community Coalition Don t reinvent the wheel-unless you have to! nursinghome411.org Local and Volunteer Ombudsmen Justice in Aging See what s working and what s not justiceinaging.org
SOME LIGHT READING Older Americans Act Federal Regulations State Regulations Administrative Code o Transfer/Discharge o Other common issues State Training Materials
REACH OUT! Surveyors and Survey Agency Assistive Technologies Agency Medicaid Office MFCU (Medicaid Fraud Control Unit) AARP (American Association of Retired Persons) Medicaid Fraud Control Unit CMS (Centers for Medicare & Medicaid Services
GET ORGANIZED Files Forms Resource Guide State Long-Term Ombudsman Manual
A FEW TIPS Create a State Ombudsman Gmail account Create forms and surveys for your team and Administrators. It s okay to say I don t know Research and get back to them Know that we are all figuring it out as we go Don t be hesitant to reach out for assistance We are all in this together!
CONTACT INFORMATION Rosa Walton, Louisiana State Long-Term Care Ombudsman 525 Florida Street, 4th Floor Baton Rouge, LA 70821 Rosa.Walton@la.gov (225) 342-7116
