Luvi Cave Hotel Sustainability Report 2022-2023
Luvi Cave Hotel shares its sustainability efforts in the environmental and social fields, covering data from 2022-2023. The hotel aims for continuous improvement and stakeholder engagement, emphasizing sustainability practices and responsible management.
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LUVI CAVE HOTEL SUSTAINABILITY REPORT 2022 - 2023
CONTENT 3. ABOUT the SUSTAINABILITY REPORT 4. MESSAGE of the GENERAL MANAGEMENT 5. ABOUT LUVI CAVE HOTEL 6. OUR VISION, MISSION AND VALUES 7. OUR SUSTAINABILITY ROADMAP 8. OUR APPROACH TO SUSTAINABILITY 9-10. OUR SUSTAINABLE MANAGEMENT PRACTICES 11. COMMUNICATION with STAKEHOLDERS 12. OUR SUSTAINABILITY PRACTICES 13. RECYCLING and RENEWABLE ENERGY 14. CHEMICAL CONSUMPTION 15. OUR SOCIAL RESPONSIBILITY PROJECTS
ABOUT the SUSTAINABILITY REPORT In the sustainability report we have published as Luvi Cave Hotel, our goal is to share the work we carried out in the environmental and social fields along with our future aims about this issue with you, our stakeholders. The Report covers the data between 01.01.2023 and 31.12.2023. We aim to continuously improve our sustainability-related activities with the valuable opinions and suggestions of you as our stakeholders. Therefore, our contact information for any feedback is provided below for your information. Person in Charge: Deniz Turgut / Luvi Cave Hotel General Manager E-mail : info@luvicavehotel.com Mobile : 0 536 495 08 78 Address : Aydinli Orta Mahallesi ak r Sokak No:8 Goreme/Nevsehir
MESSAGE of the GENERAL MANAGEMENT Luvi Cave Hotel, which has been providing boutique hotel services to its guests since 2021, welcomes guests looking for both a cultural and historical holiday with a total of 12 rooms 8 of which are cave rooms. Today, our facility, which hosts guests from various parts of Turkey and the world, continues to offer services that aim to ensure and exceed guest satisfaction at the highest level. It is the mission of Luvi Cave Hotel to add value to our stakeholders and become a leader in tourism by applying sustainable tourism principles with the participation of all our employees. We will continue to provide honest, hard-working and reliable service with our open, transparent management style and professionalism principles. Deniz Turgut General Manager
ABOUT US Our hotel is named after The Luwians, one of the ancient peoples of Anatolia who lived around 2300 BC. The Luwians, who lived in Anatolia during the Iron Age, were known as the "People of Light" and are the source of the word light, which exists in many languages today: Light in English, Licht in German, Lumi re in French, Luz in Spanish and many more... We decided to name our hotel Luvi because we wanted these ancient people to shed light on our path, too. Luvi Cave Hotel is a boutique hotel consisting of a combination of 4 separate buildings located on the same street and used as homes/living spaces for centuries. There are 12 rooms in our hotel, 8 of which are cave rooms and 4 stone ones. The different exterior and interior designs, decorations and sizes of each room give our hotel a unique character. Our rooms promise fascinating views and an unforgettable stay via their architecture combining traditional and modern styles with a tasteful touch. Although our hotel is located in the center of Goreme, it offers a quiet and peaceful accommodation opportunity, away from vehicle traffic and all the chaos and noise caused by it, thanks to its location on a dead-end street. Our rooftop terraces offer breath-taking views of Goreme and the surrounding valleys with a very wide angle. Despite all the charm of Cappadocia, which is a paradise of outdoor activities; our tastefully decorated Terrace Bar and common outdoor areas make our guests want to spend more time at our hotel. The presence of our neighbours living in the rock houses on the same street just next to our hotel offers our guests the chance to personally observe the traditional/authentic living conditions of Cappadocia.
OUR VISION, MISSION AND VALUES LUVI CAVE HOTEL MISSION To provide our guests with the highest level of service that will make them feel special whilst respecting the environment and social values. To provide constantly improving services following innovations LUVI CAVE HOTEL VALUES Openness, Transparency, Professionalism, Reliability, Fairness, Efficacy, Teamwork, Respect, Environmental Awareness, Animal Friendliness LUVI CAVE HOTEL VISION To become a reliable brand at home and abroad To maintain healthy growth and development in our industry Diversification in integrity
OUR SUSTAINABILITY ROADMAP OUR APPROACH TO SUSTAINABILITY Environmentally and Animal Friendly Our hotel, placed among historical and cultural beauties, adopts a tourism approach that does not destroy our history and cultural heritage, but coexists with the surrounding nature and cultural richness. Our animal-friendly hotel provides food supplement for the habitats of wild animals in our region at certain periods throughout the year. As Luvi Cave Hotel, we carry out many activities to provide social benefit. We will continue to carry out these activities to provide social benefit and add value to our stakeholders.
OUR APPROACH TO SUSTAINABILITY OUR GOALS: Improving communication with stakeholders Developing methods to share our sustainability efforts with our stakeholders more effectively Optimization in data collection processes Conducting studies to set our goals more effectively to achieve results by reviewing the sources used in data collection Compliance with international standards Occupational health and safety
OUR SUSTAINABLE MANAGEMENT PRACTICES To ensure that no work accidents occur by ensuring all occupational safety and work-related conditions for our employees and subcontractors COMPLIANCE with the LAWS: Our facility operates in compliance with national and international laws. Our facility received the Safe Tourism Certificate in 2021. CORPORATE MANAGEMENT: Our facility provides corporate management principles with open, transparent, professional, reliable and fair sustainability principles. INTERNATIONAL MANAGEMENT STANDARDS: In addition to working in compliance with legal regulations, our facility provides services at international standards. The standards applied are as follows: Occupational health and safety
OUR SUSTAINABLE MANAGEMENT PRACTICES SUPPLY CHAIN SUSTAINABILITY IN PURCHASING 1. Locally made manufactured goods are purchased instead of imported products except in cases where the latter is mandatory for our business, Luvi Cave Hotel prefers to work with local suppliers in order to support employment growth in its region. 2. Local companies are preferred to multinational companies when purchasing services at non-essential points. OUR WORKING LIFE Annual on-the-job training plans are made for all our employees, and training regarding the operations and functions of the departments they work in continues to be provided by our managers or outsourced experts. 3. Class A and/or alternatives that consume less energy are preferred for the machinery and equipment to be purchased. 4. While purchasing products, those made from recycled products or those that can be recycled are preferred. Goods, products and equipment that are purchased are supposed to meet the following criteria: Sustainably produced/sustainably sourced Fair Trade/Organic Delivered with less packaging Energy and water saving
COMMUNICATION with STAKEHOLDERS STAKEHOLDERS COMMUNICATION METHOD FREQUENCY of COMMUNICATION EMPLOYEES One-on-one meetings Frequently As Luvi Cave Hotel, we aim to develop and improve our sustainability efforts by sharing them with our stakeholders, and we carry out our work to ensure sustainable development by ensuring the participation of our stakeholders. Performance evaluation Frequently Occupational health & safety meetings Once in 2 weeks GUESTS Call centre Frequently Email Frequently Seminar, congress and exhibition Once a year SUPPLIERS Meeting When requested Email Frequently LOCAL GROUPS Social projects Throughout the project PUBLIC ORGANISATIONS Meeting Whenever set Information forms At least once a year Audits At least once a year SECTORAL ORGANISATIONS Meetings Whenever set Seminars and exhibition At least once a year MEDIA Interviews When needed Press release When needed
OUR SUSTAINABILITY PRACTICES OUR ENVIRONMENTAL APPROACH RECYCLING and RENEWABLE ENERGY Recyclable materials are sorted in our facility. Solar panels are used in our facility. In 2021-2022, hazardous waste was delivered to licensed companies to preserve the nature. Thanks to the calls we made on social media to clean up the waste thrown into the nature in our region in 2023, we cleared the garbage in the valleys and we will continue to do so. In order to reduce carbon footprint and prevent air pollution, we recommend our guests to use public transportation, cycle or walk.
RECYCLING and RENEWABLE ENERGY We use electricity card system to cut off the electrical power after our guests leave the room. 75% of our lighting systems are compact fluorescent bulbs and LED lighting Mini bars in guest rooms are positioned out of direct sunlight to prevent heating. A time clock is used in outdoor lighting. Lighting times are adjusted according to summer and winter hours. Electricity consumption is reduced via frequency inverters in heating system pumps, booster pumps and air conditioners. Luvi Cave Hotel has solar panels and some of the hot water needs are provided by these panels. In this way, our hotel limits the consumption of electricity generated by power plants.
CHEMICAL CONSUMPTION We provide continuous training to our staff to ensure that chemicals are used in sufficient quantities to ensure general hygiene in our facility.
SOCIAL RESPONSIBILITIES We donated saplings to the TEMA foundation in order to compensate for the damage we have caused to the nature. We regularly donate food to stray animals. Our facility cleans the area in the valleys once a year in order to protect the nature.
