Managed Care Program Overview
The Managed Care Program under MO HealthNet aims to empower members to actively engage in their healthcare. Consumer Advisory Committee (CAC) plays a vital role in gathering consumer input. The program conducts regular communication efforts, market share reports, and enrollment statistics to ensure a smooth transition of care for its members. Providers can find information on eligibility, enrollment, and credentialing.
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Presentation Transcript
MANAGED CARE MANAGED CARE Helen Jaco, Director of Managed Care MO HealthNet Oversight Committee May 16, 2017
DSS Communication Efforts DSS Communication Efforts 2
DSS Communication Efforts DSS Communication Efforts 3
Consumer Advisory Committee (CAC) Consumer Advisory Committee (CAC) CAC began in 1995 at the inception of Managed Care The CAC mission is to empower members to be actively involved in their healthcare CAC is a vehicle for providing consumer input to the MO HealthNet Managed Care Program CAC partnered to present a community meeting in Taneyville (30 attendees) in March 2017. CAC intends to create and support local CACs throughout state led by consumer members 4
Market Share Report Prior to May 1st Market Share Report Prior to May 1st 5
Current Market Share Report Current Market Share Report 6
Enrollment Stats Enrollment Stats 7
Transition of Care Transition of Care To ensure smooth transition of care for members during the extension of Managed Care Statewide the MO HealthNet Division conducted weekly conference calls in April and daily calls during the first two weeks in May with Missouri Care, United Healthcare, Home State Health, Aetna Better Health of Missouri and the MO HealthNet team (Managed Care, Evidence- Based Decision Support Unit, MMIS, Finance, Clinical Services, etc.) Daily conference calls were conducted with Missouri Care, United Healthcare & Home State Health during the first two weeks in May. May 8th Truman State Holiday Offices remained opened Enrollment Broker Participant Services Managed Care Health Plans Managed Care Unit 8
Inquires Regarding May 1 Inquires Regarding May 1st st Extension Extension Providers Who is eligible for Managed Care? How to enroll as a Managed Care provider? How long does it take to be credentialed with the Managed Care Health Plans? What happens if I am not contracted with a Managed Care Health Plan, how do I get reimbursed for services provided? Behavioral Health coverage Participants How do I change my doctor? How do I change my Managed Care Health Plan? What are the benefits included in Managed Care? How do I update the authorized representative on file? 9
Additional Benefits Additional Benefits Missouri Care Missouri Care After School Clubs Program Maternity Support Hose & Support Belts Child Birth & Breastfeeding Classes Peak Flow Meters Program Diabetes Camp Enhanced Transportation Program Diabetic Foot Care Electric Breast Pump Curve Complete Program Maternity Program Weight Watchers Program Visual Impairment Camp 10
Additional Benefits Additional Benefits United HealthCare United HealthCare Hypoallergenic Assistance Chiropractic JOIN for ME On My Way Youth Membership Program Airwaze Peer Support Specialist 11
Additional Benefits Additional Benefits Home State Health Home State Health After School Youth Program Baby Shower for Moms Enhanced & Same Day Transportation Mobile Texting & ConnectionsPlus Phone Program Puffletown 12
