Managing Company Experiences and Overhauls
The stories of Paul Lombardo, experiences at two companies, comparisons between well-managed companies, Microsoft's macro language strategy for Excel, challenges faced in application architecture, and Joel's control in the workplace. Juno's online services and Joel's role in new user sign-ups exemplify aspects of effective management in different corporate settings.
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Presentation Transcript
Two Stories Paul Lombardo
A Tale of Two Companies Experiences at both companies Comparison between the two companies What makes a well-managed company
Microsoft First assigned with Macro Language Strategy for Excel Soon after Excel Basic Spec Application Architecture Group Recent hires with PhDs Leader: Greg Whitten Ate lunch with Bill Gates Microsofts employee number 6
Application Architecture Group Asks for meeting with Joel about Excel Basic spec Seemed interested in the spec Asked who would have to approve the spec Knows less about Excel macros than Joel Joel proceeds to ignore the group diplomatically as possible
The Meeting Greg Whitten calls a meeting The Excel team (Joel) is messing up the macro strategy Programming team head Ben Waldman backs up Joel
The Meeting General Manager Pete Higgins approaches Joel about the Application Architecture group. The next day the Application Architecture group is disbanded and dispersed throughout the company.
Microsoft conclusion Joel was there six months, but employee number six couldn t interfere with his department. Joel was in control of his own domain of the macro language strategy for Excel.
Juno Juno is an online service and free e-mail provider Dial-up and DSL Joel has been working there for a couple years and has two programmers who report to him Manager micro managing
New user signup Joel is in charge of a complete overhaul of the interface for the signing up new users He thought a free format birthday field would be a good idea Example: "8/12/74" or "August 12, 1974" or "12 Aug 74
New use signup Joe s manager decided it was a terrible idea He yelled at the designer and THEN Joel. Reminded Joel everyday that it needed to be changed The manager went to the CEO to criticize the design The CEO of company criticizes Joel s interface design
Juno Conclusion Joel was assigned with a simple task of interface design Micro-managed have no authority over your own domain Not allowed to do his job to the fullest of his ability, even though he was hired to do that job with that skill set Command and conquer mentality
Comparison Juno Micro-managed down to the littlest thing Microsoft Allowed to be a master of your own domain Not trusted enough to complete the job that he or she was hired for to do A manager or employee from another department can t interfere with your work Command and conquer mentality You are an expert in your field and with so you are trusted to be competent within his field
Well managed company Allowing an employee to have control over his or her domain or department Trusting that an employee is competent enough for his or her job that has been assigned
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