Managing Conflicts of Interest at Mind Samba

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Explore how Mind Samba ensures transparency, independence, and participant control in managing conflicts of interest to prioritize your needs and choices. Learn about our approach, responsibilities, and commitment to empowering NDIS participants.

  • Conflict of Interest
  • NDIS Participant Rights
  • Mind Samba Support
  • Transparency
  • Participant Control

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Presentation Transcript


  1. OFFICIAL At Mind Samba, we are committed to providing you with the highest standard of support. In today s session, we ll be discussing an important aspect of our service: Conflict of Interest. Conflict of Interest We want to ensure you know your rights and how we manage any potential conflicts to keep their best interests at heart. Responsibilities of Mind Samba and Sub-Contractors - Understanding Conflict of Interest - Your rights as a NDIS participant - Mind Samba s responsibilities to you - How we manage conflicts of interest - Declaration Form Questions & Feedback Let s get started!

  2. OFFICIAL What is a Conflict of Interest? A situation where Mind Samba s interests might affect the services we provide to you. Understanding Conflict of Interest Why is it important? To make sure you receive unbiased and fair support, keeping your needs and choices first.

  3. OFFICIAL Choice and Control You have the right to choose the services and providers that best meet your needs. Your Rights as a NDIS Participant Transparency We will always inform you if any conflict of interest arises. Alternative Options You can explore other service providers if you prefer.

  4. OFFICIAL Full Disclosure We will tell you immediately if a conflict of interest exists and explain how we will manage it. Unbiased Advice Mind Samba s Responsibilities We ensure that our staff provide independent recommendations based on your needs. Monitoring and Review We regularly review and manage any conflicts to protect your rights.

  5. OFFICIAL Reassign Support Workers/Sub-contractors If a conflict arises, we will reassign the person involved to keep your care impartial. Alternative Options We will provide information on other service providers, ensuring you are free to choose. How We Manage Conflict of Interest Open Communication You will be informed of any conflicts and how we address them. Participant Control You have the right to explore other options and make decisions about your care.

  6. OFFICIAL By signing this declaration, you acknowledge that you have been informed of Mind Samba s approach to managing conflicts of interest and that you understand the steps we will take to ensure your ongoing choice and control over your services. Declaration Form You can always visit mindsamba.com > Resources for more information or read the Policies and Procedures in place to protect you from Conflicts of Interest.

  7. OFFICIAL Your Voice Matters Your feedback helps us improve and meet your needs better. Ask Questions Anytime Feel free to ask any questions now or reach out after. We Value Your Questions and Feedback Why Feedback is Important It helps us address concerns and improve our services. We re Here to Listen Share your thoughts your input helps us provide the best care possible!

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